# \[Solved\] Can not publish to iOS, problem with NSUserTrackingUsageDescription which is not used
**URL:** https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223
**Category:** Questions about Thunkable X
**Tags:** solved
**Created:** [October 9, 2021, 3:25pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223 "2021-10-09T15:25:56Z")
**Posts on this page:** 20
**Page:** 6
### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 18, 2021, 7:26pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/101 "2021-12-18T19:26:05Z")
Please repeat the same process again. Your last submission failed.
Thanks,
Wei
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 18, 2021, 7:26pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/102 "2021-12-18T19:26:09Z")
Please repeat the same process again. Your last submission failed.
Thanks,
Wei
---
### Author:  [@martint](https://community.thunkable.com/u/martint)
#### Post date: [December 18, 2021, 7:29pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/103 "2021-12-18T19:29:03Z")
Are you sure? Its arrived at apple
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 18, 2021, 7:31pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/104 "2021-12-18T19:31:56Z")
Yup, I need to manually fix something on your project. Please try again 😉 Thank you 🙂
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### Author:  [@martint](https://community.thunkable.com/u/martint)
#### Post date: [December 18, 2021, 7:32pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/105 "2021-12-18T19:32:09Z")
Done
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### Author:  [@dlmetzgerbcch](https://community.thunkable.com/u/dlmetzgerbcch)
#### Post date: [December 18, 2021, 7:46pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/106 "2021-12-18T19:46:20Z")
Weird, I thought I got a message that it went through. For that app that I republished, there was a review pending, I re-submitted the binary after changing the metadata, to see if that would work.
So I just republished a different app [https://x.thunkable.com/projects/5f729d22bc316e82d0788fb3/project/properties/designer](https://x.thunkable.com/projects/5f729d22bc316e82d0788fb3/project/properties/designer) that was also rejected earlier today.
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 18, 2021, 7:48pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/107 "2021-12-18T19:48:18Z")
It looks good to me now. Please submit to Apple review now 🙂
Thanks,
Wei
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### Author:  [@martint](https://community.thunkable.com/u/martint)
#### Post date: [December 18, 2021, 7:57pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/108 "2021-12-18T19:57:45Z")
Submitted, I’ll report back with result.
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### Author:  [@dlmetzgerbcch](https://community.thunkable.com/u/dlmetzgerbcch)
#### Post date: [December 18, 2021, 8:06pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/109 "2021-12-18T20:06:08Z")
So I definitely got confirmation that my new build is in App Store Connect.
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 18, 2021, 8:06pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/110 "2021-12-18T20:06:59Z")
Please submit the latest one to Apple review. It looks good to me on my end.
Thanks,
Wei
---
### Author:  [@dlmetzgerbcch](https://community.thunkable.com/u/dlmetzgerbcch)
#### Post date: [December 18, 2021, 8:24pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/111 "2021-12-18T20:24:09Z")
done, will let you know!
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### Author:  [@Vaiper\_watafai](https://community.thunkable.com/u/Vaiper_watafai)
#### Post date: [December 19, 2021, 12:29am UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/112 "2021-12-19T00:29:41Z")
I just sent the app to ios from the Thunkable platform
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### Author:  [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [December 19, 2021, 9:19am UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/113 "2021-12-19T09:19:11Z")
Thanks @muneer for this observation, however, this was not a new app for me.
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### Author:  [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [December 19, 2021, 9:40am UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/114 "2021-12-19T09:40:03Z")
Hi there,
Just submitted my app from Thunkable to App Store and received the message that it was sent successfully. It’ll take something like 30 more minutes for Apple to fully process the app, but basically I’m also good to go when you say so.
Out of curiosity by the way, if I can ask, what is it that you’re doing? Would be nice to understand a little more about the root causes of this problem that’s been plaguing us.
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### Author:  [@leonardo4h](https://community.thunkable.com/u/leonardo4h)
#### Post date: [December 19, 2021, 11:21am UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/115 "2021-12-19T11:21:11Z")
No way! no way! I followed yours steps, but no way. Just 4th reject from Apple with same answer. I’m thinking to change tool for publish. I’m leave thunkable. I’m sorry. My time was money. My client was ending contract. I’m gone.
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### Author:  [@dlmetzgerbcch](https://community.thunkable.com/u/dlmetzgerbcch)
#### Post date: [December 19, 2021, 5:40pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/116 "2021-12-19T17:40:59Z")
@wei, So my last app went through. Can I do my two others?
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### Author:  [@leonardo4h](https://community.thunkable.com/u/leonardo4h)
#### Post date: [December 19, 2021, 6:05pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/117 "2021-12-19T18:05:38Z")
I tell you a little comic and hilarius story:
Today aftwer last reject I wrote to appstore: _Sorry. This app was created with thunkable web platform tool. We haven’t control on AppTrackingTransparency reference in file. Many thunkable users have same problem, thunkable staff know the problem: we don’t use AppTrackingTransparency nowhere but you find it in app. We hope thunkable staff remove this bug as soon as possible. Many time to many users Apple approve, other time not. This another strange thing. Thanks for your patience. Bye_.
So appstore team answer me this (read with attention):
_Hello,_
_Thank you for your message._
_Regarding our guideline 2.5.1, if you are not tracking users it would be appropriate to remove the App Tracking Transparency framework from your binary, as well as the related keys in your app’s info.plist and from localized string files._
_Please note that if this is a bug fix submission and you’d like to have the app approved at this time, you can reply to this message in Resolution Center to let us know. You do not need to resubmit your app for us to proceed._
_Alternatively, if you’d like to resolve these issues now, please feel free to resubmit. Let us know if you have any questions about the issues we found in our review._
_You may [appeal your app rejection](https://developer.apple.com/contact/app-store/?topic=appeal) if you believe this decision was made incorrectly. We also invite you to [provide feedback on our review guidelines](https://developer.apple.com/contact/app-store/?topic=guideline)._
_Best regards,_
_App Store Review_
**Question is: my english is so bad?** 🙄
Tomorrow thunkable staff do a debug session meet. I hope for a solution…
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 19, 2021, 7:44pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/118 "2021-12-19T19:44:12Z")
Do you mean the app is approved by Apple review now?
Thanks,
Wei
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 19, 2021, 7:49pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/119 "2021-12-19T19:49:51Z")
Your submission looks good to me. Please send it to Apple review.
Thanks,
Wei
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 19, 2021, 7:53pm UTC](https://community.thunkable.com/t/solved-can-not-publish-to-ios-problem-with-nsusertrackingusagedescription-which-is-not-used/1553223/120 "2021-12-19T19:53:10Z")
Your latest build looks good to me. Please submit it to Apple review 🙂
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