# \[SOLVED\] Bug on Thunkable Live after the update

**URL:** <https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319>\
**Category:** Issues / Bugs\
**Created:** [January 12, 2024, 9:21am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319 "2024-01-12T09:21:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [January 12, 2024, 9:21am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319/1 "2024-01-12T09:21:19Z")

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Hello, i’m experiencing this bug after the latest update (i guess from today/yesterday).

Once opened, the app logs into my account and then freezes without letting me touch or click anything else.  
It stays on the thunkable splash page “made with thunkable”  
The project is a drag&drop, just converted from a snap to place.  
In fact i had the same issue with a snap to place one just half hour ago.

I’m trying to upload a video or a GIF but it won’t let me (video are not allowed and gifs are max 4MB)

Hope you can solve it soon

Thank you

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [January 12, 2024, 10:46am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319/2 "2024-01-12T10:46:09Z")

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@maurizio.polverini89 Thank you for reporting this issue.  
We have flagged it to our engineering team and will provide an update as soon as possible.

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [January 12, 2024, 10:54am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319/3 "2024-01-12T10:54:38Z")

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Same here, was fine yesterday after Live app update to v439-1 but issue today after platform update to v440-1-prod  
Live app just freezes at welcome to thunkable screen after signing in.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [January 12, 2024, 11:57am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319/4 "2024-01-12T11:57:04Z")

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I would like to let you know that we have now officially released a fix for this bug.  
You need to update the Thunkable Live app to version 440 through the App Store and/or Google Play Store.​  
Let us know if you still experiencing an issue.

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**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [January 13, 2024, 11:14am UTC](https://community.thunkable.com/t/solved-bug-on-thunkable-live-after-the-update/2779319/5 "2024-01-13T11:14:48Z")

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Perfect, thank you very much for your help