# \[Solved\] Blank screen in TestFlight

**URL:** <https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328>\
**Category:** Issues / Bugs\
**Created:** [November 13, 2023, 2:07am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328 "2023-11-13T02:07:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![peterroxv6](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/peterroxv6/32/152780_2.png) [@peterroxv6](https://community.thunkable.com/u/peterroxv6)\
**Post date:** [November 13, 2023, 2:07am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328/1 "2023-11-13T02:07:04Z")

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Here’s the problem:

- My app is already available in Apple’s App Store and Google Play and works
- I uploaded a new version for the App Store and it got rejected: when testing, the Apple folks were confronted with a white screen
- I checked for problems, but while live testing in Thunkable worked fine, in TestFlight the app indeed just opened with a blank screen
- Uploading the _already working and available_ version in TestFlight or downloading it on my phone directly (which is possible since a few weeks) gave the same result: blank screen
- uploading older, working versions that previously worked in TestFlight gave the same problem: a blank screen and nothing else

So now I’m stuck with this problem: I have a working version of the app available in the App Store, but I can’t update it. I have asked Apple for help, but they claim it is an app problem. Uploading the app with a different name, certificate, profile etc: same problem, a blank screen.

Has anyone encountered the same problem? Any ideas how to fix this?

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [November 13, 2023, 3:30am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328/2 "2023-11-13T03:30:20Z")

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This is project-dependent – Apple is right – so I think you’ll need help from Thunkable Support unless you want to share your project link here.

There could be several reasons for a blank screen so it’s hard for me to guess why this is happening.

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**Author:** ![peterroxv6](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/peterroxv6/32/152780_2.png) [@peterroxv6](https://community.thunkable.com/u/peterroxv6)\
**Post date:** [November 13, 2023, 5:42am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328/3 "2023-11-13T05:42:22Z")

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OK Thank you. It’s a pretty big app, so I’ll contact Support 🙏

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**Author:** ![peterroxv6](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/peterroxv6/32/152780_2.png) [@peterroxv6](https://community.thunkable.com/u/peterroxv6)\
**Post date:** [November 17, 2023, 4:31am UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328/4 "2023-11-17T04:31:40Z")

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Hello Tatiang,

It was indeed a project problem and the Thunkable technical wizzards have solved it.

Thank you for your tip,

Cheers,

Peter

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [November 17, 2023, 3:00pm UTC](https://community.thunkable.com/t/solved-blank-screen-in-testflight/2697328/5 "2023-11-17T15:00:12Z")

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