# \[SOLVED\]App store dosen't accept my update **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** apple\ **Created:** [May 12, 2020, 11:09pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421 "2020-05-12T23:09:54Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 8:49pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/21 "2020-05-13T20:49:40Z")
Yes, thank you so much i will send my project in private message ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 8:50pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/22 "2020-05-13T20:50:15Z")
This is on Ipad and work good ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 13, 2020, 8:55pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/23 "2020-05-13T20:55:26Z")
i’ll try this on my ipad today too. at work now. give me an hour or so ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 8:57pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/24 "2020-05-13T20:57:26Z")
okay thank you very much for your availability ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 13, 2020, 9:52pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/25 "2020-05-13T21:52:59Z")
Interesting… Did you send them this video? Which version of iOS are you using? ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 10:01pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/26 "2020-05-13T22:01:41Z")
I don’t know what version is the iPad because it’s not mine. I sent the video to apple here, did I do it right? ![Screenapple](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/e/fe01c341c98395cfbdcbadd8c9a43e7c373c6818.png) ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 13, 2020, 10:28pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/27 "2020-05-13T22:28:55Z")
> [@mattia.guariglia](#): > > it’s not mine. Was someone else testing the app for you, or were you using someone else’s iPad? ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 13, 2020, 10:53pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/28 "2020-05-13T22:53:03Z")
Hi, First observation on the **Prenota** screen is that when it opens up there shows a list viewer and the date is set to 1, but after a couple of seconds the data changes to 13th May (today’s date as of testing) and the list dissapears. All that remains is the date picker and the green Prenota button. _iPad Pro iOS 13.4.1 using WiFi_ (follow up) I have attached a video of this behaviour. This is probably what Apple is talking about. `https://streamable.com/18seba` Also to note the app is very slow, especially on the date picker. Apple may reject an app for this. ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 14, 2020, 7:02am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/32 "2020-05-14T07:02:43Z")
Yes i know that is slow, but the list dissapears because the appointement are arledy booked. if you go later in the days you will find free hours Apple is talk about make an appointment, but when i click con confirm i can’t see Any problem Yes Did you try it? ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 14, 2020, 10:19am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/33 "2020-05-14T10:19:58Z")
_Please refrain from sending lots of replies. Instead, you can edit your reply using the little pencil icon._ Changing the date does nothing. The list never reappears. The green button doesn’t do anything, I’m guessing because I can’t select an item from the list. The video I attached above shows all these things happening. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 14, 2020, 10:23am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/34 "2020-05-14T10:23:46Z")
Agreed. @mattia.guariglia I’ve merged your 4 posts into one for you this time, but in future please use the Edit button to modify your posts. * * * > [@mattia.guariglia](#): > > Yes I didn’t ask a Yes/No question…I asked: > [@domhnallohanlon](#): > > Was someone else testing the app for you, or were you using someone else’s iPad? Thanks! ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 14, 2020, 10:32am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/35 "2020-05-14T10:32:12Z")
You must select a day off, go beyond May 25th. My friend test the app on his Ipad ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 14, 2020, 10:41am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/36 "2020-05-14T10:41:08Z")
Here is a video: `https://streamable.com/12icm8` _iPad Pro running iOS 13.4.1 on WiFi._ ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 14, 2020, 10:57am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/37 "2020-05-14T10:57:26Z")
Look, there are no problems…so why does apple say there are problems? ![ppr](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/b/4b6778554d99839f19fe30bb5c2e8840f48540c1.png) ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 14, 2020, 11:26am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/38 "2020-05-14T11:26:19Z")
Apple can’t see your database. Your app needs to navigate to a screen or let the user know their appointment was successful. I didn’t know if my appointment went through. > [@mattia.guariglia](#): > > Specifically, no action happened when we tapped on “Confirm appointment” after selecting the time and date." I have just confirmed with a video what Apple is seeing. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 14, 2020, 11:37am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/39 "2020-05-14T11:37:20Z")
A popup or label with “registration successful” may help ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 14, 2020, 11:38am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/40 "2020-05-14T11:38:17Z")
So when I appointment is confirmed i need to show something that shows that the appointment has been booked, And apple will accept my app? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 14, 2020, 11:38am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/41 "2020-05-14T11:38:57Z")
It’s worth trying. You’ll need to start somewhere. ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 14, 2020, 11:39am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/42 "2020-05-14T11:39:55Z")
can apple terminate my developer account after many additions? ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 14, 2020, 12:07pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/43 "2020-05-14T12:07:38Z")
> [@mattia.guariglia](#): > > So when I appointment is confirmed i need to show something that shows that the appointment has been booked, And apple will accept my app? Yes. This is what Apple means. > [@mattia.guariglia](#): > > can apple terminate my developer account after many additions? I would highly doubt it. They would only do such a thing if you violated their guidelines or your app was used for fraudulent behaviour, which your app does neither. [Previous page](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421.md?page=1) [Next page](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421.md?page=3)