# \[SOLVED\]App store dosen't accept my update **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** apple\ **Created:** [May 12, 2020, 11:09pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421 "2020-05-12T23:09:54Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:09pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/1 "2020-05-12T23:09:55Z")
"We discovered one or more bugs in your app when reviewed on iPad running iOS 13.4.1 on Wi-Fi. Specifically, no action happened when we tapped on “Confirm appointment” after selecting the time and date." Apple wrote me this message and i haven’t idea how to solve it, beacuse in iphone app work good! ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 12, 2020, 11:35pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/2 "2020-05-12T23:35:34Z")
Have you tested on iPad? I’ve had a similar experience in the past is why I ask. Although they appear the same, the systems do have differences which can be troublesome at times. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 12, 2020, 11:37pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/3 "2020-05-12T23:37:45Z")
> [@mattia.guariglia](#): > > Specifically, no action happened when we tapped on “Confirm appointment” after selecting the time and date." What’s supposed to happen when the “Confirm Appointment” button is clicked @mattia.guariglia? We don’t know what you app is so any supporting or background information you can provide would be really helpful. Thanks. ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:38pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/4 "2020-05-12T23:38:43Z")
No, I haven’t try this app, but if i try it what i can change?? It’s just a simple alert choice ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:39pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/5 "2020-05-12T23:39:27Z")
The confirm appointement it’s just a simple alert that make you choice if you want to confirm the appointment ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 12, 2020, 11:40pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/6 "2020-05-12T23:40:04Z")
If you’d like, I can try the So Make selection Click button, Alert should appear? Can you show the code related to that occurrence. ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:40pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/7 "2020-05-12T23:40:53Z")
Can i send my project link in private message? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [May 12, 2020, 11:41pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/8 "2020-05-12T23:41:36Z")
Sure thing! ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:43pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/9 "2020-05-12T23:43:13Z")
did you receive the message? ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:48pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/10 "2020-05-12T23:48:35Z")
> [@domhnallohanlon](#): > > What’s supposed to happen when the “Confirm Appointment” button is clicked @mattia.guarigliqx9? We don’t know what you app is so any supporting or background information you can provide would be really helpful. > > Thanks. After click on this button the app will wrote a value on firebase ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 12, 2020, 11:54pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/11 "2020-05-12T23:54:39Z")
The strange thing is that apple accepted my app initially, now I made a change that has nothing to do with the booking system and now they rejected it ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 6:44am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/12 "2020-05-13T06:44:27Z")
Any news? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 13, 2020, 8:50am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/13 "2020-05-13T08:50:16Z")
What did Apple say when you replied to them? ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 8:52am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/14 "2020-05-13T08:52:09Z")
I sent a new version hoping for a positive response ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 13, 2020, 8:54am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/15 "2020-05-13T08:54:47Z")
Great, keep us updated! ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 9:00am UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/16 "2020-05-13T09:00:51Z")
Sure thing! ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 7:39pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/17 "2020-05-13T19:39:20Z")
"Hello, Thank you for your response. Upon further review, we continue to find that your app does not comply with the following guideline: Guideline 2.1 - Performance - App Completeness We discovered one or more bugs in your app when reviewed on iPad running iOS 13.4.1 on Wi-Fi. Specifically, no action happened when we tapped on “Confirm appointment” after selecting the time and date." But now I tested my app on Ipad and it work! why apple continue to reject my app? ---
**Author:** ![mattia.guariglia](https://avatars.discourse-cdn.com/v4/letter/m/a9a28c/32.png) [@mattia.guariglia](https://community.thunkable.com/u/mattia.guariglia)\ **Post date:** [May 13, 2020, 7:46pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/18 "2020-05-13T19:46:28Z")
Please help me to solve this problem ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [May 13, 2020, 8:31pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/19 "2020-05-13T20:31:16Z")
Can you send me a screen recording of what happens for you when you test on your iPhone? ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [May 13, 2020, 8:47pm UTC](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421/20 "2020-05-13T20:47:32Z")
If you want I can test this out on an iPad (iOS 13) for you? [Next page](https://community.thunkable.com/t/solved-app-store-dosent-accept-my-update/565421.md?page=2)