# \[SOLVED\] App not available any more - help!?

**URL:** https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958
**Category:** Issues / Bugs
**Tags:** i\_need\_your\_help
**Created:** [August 18, 2023, 5:19am UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958 "2023-08-18T05:19:25Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![thomas.lorentzonsi](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@thomas.lorentzonsi](https://community.thunkable.com/u/thomas.lorentzonsi)
#### Post date: [August 18, 2023, 5:19am UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/1 "2023-08-18T05:19:25Z")

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Hi,

Yesterday my app is not available suddenly. I get a meassage avout " deleted or not public". But I have not deleted the app!! Can I get help to get back my app!? Its still in my app list but I cant access it.

Kr  
Thomas

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### Author: ![anush\_bh20910](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/anush_bh20910/32/103923_2.png) [@anush\_bh20910](https://community.thunkable.com/u/anush_bh20910)
#### Post date: [August 18, 2023, 6:35am UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/2 "2023-08-18T06:35:40Z")

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Try refreshing the dashboard once, then try again. If it doesn’t show still, well then your application must have been deleted by mistake

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### Author: ![thomas.lorentzonsi](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@thomas.lorentzonsi](https://community.thunkable.com/u/thomas.lorentzonsi)
#### Post date: [August 18, 2023, 7:05am UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/3 "2023-08-18T07:05:13Z")

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Its still there in the list but when I click the application the error mesage is shown.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [August 18, 2023, 1:04pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/4 "2023-08-18T13:04:31Z")

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Hello @thomas.lorentzonsi 👋,  
Sorry to hear about your issue.  
Could you please share the specific project URL with us so we can investigate it further?

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### Author: ![thomas.lorentzonsi](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@thomas.lorentzonsi](https://community.thunkable.com/u/thomas.lorentzonsi)
#### Post date: [August 18, 2023, 1:18pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/5 "2023-08-18T13:18:45Z")

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Hi,

Here is the link;

[https://x.thunkable.com/projects/641b157d353f8510d85f539f/b1dc7da3-074c-4700-b7c1-4741ad67cab5/designer](https://x.thunkable.com/projects/641b157d353f8510d85f539f/b1dc7da3-074c-4700-b7c1-4741ad67cab5/designer)

Kind regards  
Thomas

Den fre 18 aug. 2023 15:14Ioannis Roungeris via Community \<[notifications@thunkable.discoursemail.com](mailto:notifications@thunkable.discoursemail.com)\> skrev:

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [August 18, 2023, 1:24pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/6 "2023-08-18T13:24:18Z")

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@thomas.lorentzonsi Thank you for sharing your project URL.  
We have flagged it to our engineering team and will provide an update as soon as possible.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [August 18, 2023, 5:27pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/7 "2023-08-18T17:27:47Z")

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@thomas.lorentzonsi The engineers were able to identify the root cause, develop a fix, and release it to production so everything should be working as normal again for you now.

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### Author: ![thomas.lorentzonsi](https://avatars.discourse-cdn.com/v4/letter/t/aeb1de/32.png) [@thomas.lorentzonsi](https://community.thunkable.com/u/thomas.lorentzonsi)
#### Post date: [August 18, 2023, 5:57pm UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/8 "2023-08-18T17:57:33Z")

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Hi,

Great, many thanks!! What caused the issue?

Kr  
Thomas

Den fre 18 aug. 2023 19:37Ioannis Roungeris via Community \<[notifications@thunkable.discoursemail.com](mailto:notifications@thunkable.discoursemail.com)\> skrev:

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [August 21, 2023, 10:22am UTC](https://community.thunkable.com/t/solved-app-not-available-any-more-help/2549958/9 "2023-08-21T10:22:06Z")

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