# \[Solved\] All published Apps stop Working! Urgent help please! **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [October 22, 2021, 2:48pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666 "2021-10-22T14:48:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 2:48pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/1 "2021-10-22T14:48:52Z")
All our published apps stop working suddenly today… both iOS and Android. They don’t crash, just stuck on their splash screens. update: download new apk from thunkable doesn’t work neither download from stores On Thunkable Live they’re all working fine. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [October 22, 2021, 2:51pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/2 "2021-10-22T14:51:13Z")
Which apps? Can you share links? Is there anything happening on the splash screen that might cause this such as accessing an API or an external data source? ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 2:54pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/3 "2021-10-22T14:54:39Z")
All of my apps. Nothing that I’m aware of on the splash screens… the annoying thing is that only happening with published apps… that I didn’t updated in days. ---
**Author:** ![alex\_ezacae](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@alex\_ezacae](https://community.thunkable.com/u/alex_ezacae)\ **Post date:** [October 22, 2021, 3:16pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/4 "2021-10-22T15:16:46Z")
same for me I have a white page, the server is down ☹ ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [October 22, 2021, 3:25pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/5 "2021-10-22T15:25:47Z")
> [@alex\_ezacae](#): > > I have a white page, the server is down I’m ot seeing (or experiencing) any issues with the platform itself at the moment @alex_ezacae: [https://status.thunkable.com/](https://status.thunkable.com/) Are you having any issues with _published apps_? * * * > [@lamagalhaes](#): > > the annoying thing is that only happening with published apps… that I didn’t updated in days. > [@lamagalhaes](#): > > All our published apps stop working suddenly today… both iOS and Android. Can you clarify here please @lamagalhaes - is the issue with installed apps from the store, or are you trying to access these projects on the Thunkable platform? If there’s an issue with apps in the store can you please share store links with us please. Are you seeing any crash logs in your developer console? Thanks ---
**Author:** ![vincent.pappollakvt](https://avatars.discourse-cdn.com/v4/letter/v/5daacb/32.png) [@vincent.pappollakvt](https://community.thunkable.com/u/vincent.pappollakvt)\ **Post date:** [October 22, 2021, 3:27pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/6 "2021-10-22T15:27:29Z")
Hi, my Webapps are all down too. Server has crashed? Estimated time before fixing it? ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 3:29pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/7 "2021-10-22T15:29:36Z")
Thanks for replying. The issue is with apps from store, both iOS and Android. iOS: [https://apps.apple.com/us/app/itu-cart%C3%A3o-cidad%C3%A3o/id1576746762](https://apps.apple.com/us/app/itu-cart%C3%A3o-cidad%C3%A3o/id1576746762) Android: [https://play.google.com/store/apps/details?id=br.com.assistsolucoes.itu.cadastroonline](https://play.google.com/store/apps/details?id=br.com.assistsolucoes.itu.cadastroonline) I’ve never needed to see this crash logs… I don’t know how to do it. But as I said before, the apps doesn’t crash… just get stuck on splash screen. ---
**Author:** ![vincent.pappollakvt](https://avatars.discourse-cdn.com/v4/letter/v/5daacb/32.png) [@vincent.pappollakvt](https://community.thunkable.com/u/vincent.pappollakvt)\ **Post date:** [October 22, 2021, 3:31pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/8 "2021-10-22T15:31:37Z")
The first screen is loading. Nothing happens. ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/7/b792a8170121ef152fcf35d33c5ac50822871618.jpeg) ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [October 22, 2021, 3:37pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/9 "2021-10-22T15:37:34Z")
I was asking for links to your _published_ apps. App Store links. And I see from your project that you are accessing an API from your splash screen. Have you checked to make sure the API isn’t down? I’m guessing that’s not the problem since you said it works in Thunkable Live… ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 3:39pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/10 "2021-10-22T15:39:38Z")
Sorry… they’re above. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [October 22, 2021, 3:41pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/11 "2021-10-22T15:41:42Z")
Thanks. I was going to install it and see if it works for me but it’s not available in the U.S. ---
**Author:** ![alex\_ezacae](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@alex\_ezacae](https://community.thunkable.com/u/alex_ezacae)\ **Post date:** [October 22, 2021, 3:42pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/12 "2021-10-22T15:42:06Z")
for me I cannot login at all I reboot my mac. Logout all the sessions … ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/5/c56811f40b938a4b91efbdfef1732fe21b5778cc.png) ---
**Author:** ![vincent.pappollakvt](https://avatars.discourse-cdn.com/v4/letter/v/5daacb/32.png) [@vincent.pappollakvt](https://community.thunkable.com/u/vincent.pappollakvt)\ **Post date:** [October 22, 2021, 3:45pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/13 "2021-10-22T15:45:01Z")
Hello tatiang, do you have any clue about what could be wrong? I guess you can access the webapp even from the US. > **[thunkablecompanion](https://thunkable.site/web-build/index.html?webAppId=Q9-uauJoe)** > > Powered by Thunkable ---
**Author:** ![alex\_ezacae](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@alex\_ezacae](https://community.thunkable.com/u/alex_ezacae)\ **Post date:** [October 22, 2021, 3:46pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/14 "2021-10-22T15:46:13Z")
It is ok for me now. I reboot again and clear all the history, cookies … if it helps ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 3:46pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/15 "2021-10-22T15:46:49Z")
Sorry about that… I released it for US now… check it again, please. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [October 22, 2021, 3:52pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/16 "2021-10-22T15:52:47Z")
Seems like we’re talking about two or three different things here, no? https://www.loom.com/embed/8c520bf2fa714fec80a46d790e336869 @vincent.pappollakvt can you PM me your project link please? * * * > [@lamagalhaes](#): > > I released it for US now Can you release it in Ireland too please @lamagalhaes? I’m not sure if the roll-out is instant, might take a while for the store to update? ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 3:55pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/17 "2021-10-22T15:55:02Z")
Released. I dont’t know about the time to roll-out… but it seems to be instantly. ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [October 22, 2021, 3:56pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/18 "2021-10-22T15:56:37Z")
I edited the iOS link to US, the default one… I think. ---
**Author:** ![vincent.pappollakvt](https://avatars.discourse-cdn.com/v4/letter/v/5daacb/32.png) [@vincent.pappollakvt](https://community.thunkable.com/u/vincent.pappollakvt)\ **Post date:** [October 22, 2021, 4:07pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/19 "2021-10-22T16:07:15Z")
@domhnallohanlon same thing for me: stuck on the splash screen. I can’t find the way to PM you. (I don’t use often the community sorry). Can you tell me? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [October 22, 2021, 4:08pm UTC](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666/20 "2021-10-22T16:08:07Z")
To send a PM, click here → @domhnallohanlon and then click the blue Message button. [Next page](https://community.thunkable.com/t/solved-all-published-apps-stop-working-urgent-help-please/1575666.md?page=2)