# Screen goes white when previewing project on the web **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [May 18, 2021, 2:02am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092 "2021-05-18T02:02:52Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![singhruhani11cya](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/singhruhani11cya/32/105449_2.png) [@singhruhani11cya](https://community.thunkable.com/u/singhruhani11cya)\ **Post date:** [May 18, 2021, 2:02am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/1 "2021-05-18T02:02:52Z")
Hello… the Thunkable website is still acting up. I’m able to open Thunkable and use my app now, but as soon as I go to the next page in my app, the whole website just freezes. I would appreciate if someone such as @tatiang or @domhnallohanlon can help me. Thanks, R.S. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 18, 2021, 2:17am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/2 "2021-05-18T02:17:28Z")
I don’t work for Thunkable but I’m happy to help if I can. Can you provide more details about what you mean by the project page freezing? Is it all white? Is this the Design tab, Blocks tab or browser preview? ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [May 18, 2021, 6:59am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/3 "2021-05-18T06:59:42Z")
Hi there, Are you able to open [x.thunkable.com](http://x.thunkable.com) and work on a project? Are you able to preview a project on the web? Are you able to open the Thunkable Live app and live test a project? If the answer to any of these is no, could you tell me what happens when you try to do so? ---
**Author:** ![singhruhani11cya](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/singhruhani11cya/32/105449_2.png) [@singhruhani11cya](https://community.thunkable.com/u/singhruhani11cya)\ **Post date:** [May 19, 2021, 2:52am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/4 "2021-05-19T02:52:15Z")
Thanks @jane and @tatiang for responding. To answer @tatiang : When I preview test my project, everything goes great until I’m trying to go to the third screen. The preview becomes purple, and it automatically kicks me back to the first screen. To answer @jane : I was able to open [x.thunkable.com](http://x.thunkable.com) just yesterday, but my screen goes white when I try to open it today. I am able to preview the project on the web, but when I get to the third screen of my project, the preview turns purple and kicks me back to the first screen. Thanks ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 19, 2021, 3:19am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/5 "2021-05-19T03:19:24Z")
It sounds like you have blocks on the third screen causing a crash. You can share a link to your project or at least screenshots of those blocks and we can see if we can help you. ---
**Author:** ![singhruhani11cya](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/singhruhani11cya/32/105449_2.png) [@singhruhani11cya](https://community.thunkable.com/u/singhruhani11cya)\ **Post date:** [May 19, 2021, 3:49am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/6 "2021-05-19T03:49:37Z")
I would send screenshots, but when I open [Thunkable](https://x.thunkable.com/login), my screen freezes, nothing loads, and the page is plain white. I tried to reload it multiple times, but this seems to be a frequent problem for the past few weeks. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [May 19, 2021, 4:44am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/7 "2021-05-19T04:44:10Z")
And what happens if you clear the browser cache and try again? ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [May 19, 2021, 7:48am UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/8 "2021-05-19T07:48:37Z")
Hi there, In addition to tatiang’s comment, you can also try a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) in the browser. Once you can see your project again, please show us the blocks from the screen that crashes. I’ve just renamed this topic so that it’s easier to reference in the future. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:22pm UTC](https://community.thunkable.com/t/screen-goes-white-when-previewing-project-on-the-web/1290092/9 "2024-11-08T13:22:28Z")