# Screen Background Picture

**URL:** <https://community.thunkable.com/t/screen-background-picture/2135978>\
**Category:** Issues / Bugs\
**Tags:** beginner, help\
**Created:** [November 17, 2022, 2:30pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978 "2022-11-17T14:30:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![lia](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@lia](https://community.thunkable.com/u/lia)\
**Post date:** [November 17, 2022, 2:30pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/1 "2022-11-17T14:30:35Z")

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Hi There

I’m new to Thunkable and I need some help. Here’s the problem, I tried to set my screen background picture many times but it won’t appear. Whenever I tried to do the live test on my phone, the background picture still won’t appear but when I preview it on my dekstop its appear.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [November 17, 2022, 2:39pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/2 "2022-11-17T14:39:37Z")

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Hi @lia, welcome to our Community! We’re glad you’re here. When asking for assistance like this, it is always best to include as much information as you can: please try and include things like screenshots of what you might be seeing in Thunkable itself, the link to your Project URL, etc.

This is a great community and everyone here is happy to help out new Thunkers!

Thanks!

Matt @ Thunkable

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [November 17, 2022, 2:40pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/3 "2022-11-17T14:40:58Z")

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@brianl apparently is the same issue I’m having.

> [@Assets upload errors \[Sep 2022\]](https://community.thunkable.com/t/assets-upload-errors-sep-2022/2050834):
>
> Today I can’t upload any new assets… keystore, app icon and images… nothing works. When try to open asset through Midia Files, it gets this error: {“getasset”:“”,“error”:“No such asset exists for project”}

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**Author:** ![lia](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@lia](https://community.thunkable.com/u/lia)\
**Post date:** [November 17, 2022, 2:46pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/4 "2022-11-17T14:46:14Z")

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This is on my dekstop preview

 ![Screenshot 2022-11-17 224217](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/4/84fca79649da5254969096374b7c6542e75c2af6.png)

This is when I do the live test. The Background picture won’t appear.

 ![LIVE TEST](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/c/9c2670b0901fe83a6bd30f16ae824ff46a44bc3c.png)

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [November 17, 2022, 3:06pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/5 "2022-11-17T15:06:12Z")

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There’s no way to know why that’s happening without having a link to your project or at the very least, a copy of the background image you’re using.

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [November 17, 2022, 3:16pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/6 "2022-11-17T15:16:34Z")

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In my case, I was talking in private with @brianl  
He has all details.

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**Author:** ![lia](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@lia](https://community.thunkable.com/u/lia)\
**Post date:** [November 17, 2022, 3:31pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/7 "2022-11-17T15:31:05Z")

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[https://x.thunkable.com/copy/f071fa72201fabf90e64614362d811fc](https://x.thunkable.com/copy/f071fa72201fabf90e64614362d811fc)

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [November 17, 2022, 6:34pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/8 "2022-11-17T18:34:33Z")

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I can confirm that on my iPhone 11 in Thunkable Live, the background picture does not show up. When previewing in Chrome browser, it does.

I’m actually finding that **no** PNG files appear in Thunkable Live – even ones I imported – regardless of which Picture Resize Mode I choose.

However, the same PNG files work properly as background pictures in a different Snap to Place (StP) project that I have. So there’s either a property causing the problem in your project (nothing I could find, though) or some corruption happening. Have you tried a different project to see if it’s only related to that one project?

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**Author:** ![lia](https://avatars.discourse-cdn.com/v4/letter/l/22d042/32.png) [@lia](https://community.thunkable.com/u/lia)\
**Post date:** [November 18, 2022, 1:03am UTC](https://community.thunkable.com/t/screen-background-picture/2135978/9 "2022-11-18T01:03:57Z")

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I already did but it’s still the same.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:12pm UTC](https://community.thunkable.com/t/screen-background-picture/2135978/10 "2024-11-08T13:12:43Z")

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