# Scanning for Bluetooth and Filtering Results **URL:** \ **Category:** BLE / BlueTooth\ **Tags:** listview, bluetooth, help\ **Created:** [November 2, 2024, 1:36pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850 "2024-11-02T13:36:01Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![rhino-led](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rhino-led/32/187862_2.png) [@rhino-led](https://community.thunkable.com/u/rhino-led)\ **Post date:** [November 2, 2024, 1:36pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/1 "2024-11-02T13:36:01Z")
I have found some threads about this but never could get any of them to work. What am i doing wrong? I’ve tried several combos of this and can’t get anything to display bluetooth results that have names. I don’t want blank bluetooth devices to show. ![Screenshot 2024-11-02 at 9.33.11 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/b/bb945f83f6098ce6d0496d94b45ecd314daa9f1e.png) ---
**Author:** ![gumoldova0nw](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gumoldova0nw](https://community.thunkable.com/u/gumoldova0nw)\ **Post date:** [November 4, 2024, 2:33pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/2 "2024-11-04T14:33:52Z")
The problem is that after some updates, errors stopped coming in the Bluetooth\_Low\_Energy element. In any case, the error variable has the value “undefined”. I have a working application, and everything used to work correctly. I do not know how to draw the attention of developers to this problem. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 4, 2024, 2:49pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/3 "2024-11-04T14:49:04Z")
@rhino-led @gumoldova0nw After some additional investigating, there is likely a bug here causing these issues. We’re investigating now and will get back to you as soon as we learn more. Thank you for your patience. ---
**Author:** ![rhino-led](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rhino-led/32/187862_2.png) [@rhino-led](https://community.thunkable.com/u/rhino-led)\ **Post date:** [November 4, 2024, 3:04pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/4 "2024-11-04T15:04:53Z")
Keep me posted! ---
**Author:** ![vico3341rys8kx](https://avatars.discourse-cdn.com/v4/letter/v/b487fb/32.png) [@vico3341rys8kx](https://community.thunkable.com/u/vico3341rys8kx)\ **Post date:** [November 5, 2024, 5:03am UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/5 "2024-11-05T05:03:01Z")
Good morning guys, my app no ​​longer finds any BLE devices when I scan, I updated the block with the new one containing RSSIs but nothing changes. How can I solve this problem? . About 20 days ago I downloaded the APK from thunkable to test the app on an Android phone and if I use that the BLE scan is successful but the live test of thunkable is not. ---
**Author:** ![rhino-led](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rhino-led/32/187862_2.png) [@rhino-led](https://community.thunkable.com/u/rhino-led)\ **Post date:** [November 5, 2024, 1:50pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/6 "2024-11-05T13:50:06Z")
Is there a way to contact billing? I paid for premium and am at a road block and can’t continue with the app until these bugs are fixed? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 5, 2024, 2:14pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/7 "2024-11-05T14:14:43Z")
@rhino-led If you’re on one of our paid plans, you can always get expedited support by clicking on the Help icon and selecting “Contact Support” in the top right Menu bar in your Project Page. There will be an option for billing or account support which you can choose. ![Screenshot 2024-11-05 at 9.13.25 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/8/4897d087a3f14b0d7d81233c67e50bbbe1c26198.png) We’re working on finding a fix for the issue currently and will work to get it released as soon as possible. ---
**Author:** ![jiru](https://avatars.discourse-cdn.com/v4/letter/j/85f322/32.png) [@jiru](https://community.thunkable.com/u/jiru)\ **Post date:** [November 5, 2024, 2:32pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/8 "2024-11-05T14:32:57Z")
Is there’s an issue or problem in the bluetooth block? cause i cant connect my app to the bluetooth, it show error that there no name that need to connect, thank you. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 5, 2024, 2:39pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/9 "2024-11-05T14:39:42Z")
@vico3341rys8kx We have reported this as a bug. Thank you for raising this issue to our attention. We will work to resolve this. ​In the meantime, feel free to reach out for updates. Otherwise, I will reach out here when I have more information to share with you via updates or a solution going live. ​Thank you, again, for your time and patience in this matter. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 5, 2024, 2:41pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/10 "2024-11-05T14:41:45Z")
@jiru I have merged your topic as we have discovered the same bug in several different topics. We will keep you updated about a fix as soon as we have more information. ---
**Author:** ![m3shtechnology9im](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@m3shtechnology9im](https://community.thunkable.com/u/m3shtechnology9im)\ **Post date:** [November 7, 2024, 9:46pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/11 "2024-11-07T21:46:43Z")
@matt_conroy I am having the same issue with my app. ---
**Author:** ![kayleep0702yrni0i](https://avatars.discourse-cdn.com/v4/letter/k/f08c70/32.png) [@kayleep0702yrni0i](https://community.thunkable.com/u/kayleep0702yrni0i)\ **Post date:** [November 7, 2024, 10:43pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/12 "2024-11-07T22:43:43Z")
Same here. Any updates on this issue? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:19am UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/13 "2024-11-08T11:19:54Z")
Hello @rhino-led @gumoldova0nw @vico3341rys8kx @jiru @m3shtechnology9im @kayleep0702yrni0i Thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug. ​ Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser)of your browser for the changes to take effect in your project. If you experienced any of these issues on the [Thunkable Live](https://thunkable.com/mobile) app, you will need to update to the latest version through the App Store and/or Google Play Store before any changes will occur. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by any of these issues, you will need to re-download or re-publish your app for these changes to take effect. ---
**Author:** ![m3shtechnology9im](https://avatars.discourse-cdn.com/v4/letter/m/71e660/32.png) [@m3shtechnology9im](https://community.thunkable.com/u/m3shtechnology9im)\ **Post date:** [November 8, 2024, 11:52am UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/14 "2024-11-08T11:52:29Z")
Thank you! The BLE scan function is working again. Could this issue arise again in the future? It’s a significant concern as I plan to proceed with this platform. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:59am UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/15 "2024-11-08T11:59:18Z")
Hi @m3shtechnology9im , I am glad that is working for you now. We believe that this issue will not happen again in the future. ---
**Author:** ![gumoldova0nw](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gumoldova0nw](https://community.thunkable.com/u/gumoldova0nw)\ **Post date:** [November 8, 2024, 12:03pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/16 "2024-11-08T12:03:51Z")
Thanks! It works in the debugging application. But I can’t download the APK and check it yet. I have already tried downloading twice this month because of this error. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:10pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/17 "2024-11-08T12:10:45Z")
Hi @gumoldova0nw, As a one-time courtesy, we have gone ahead and reset your download count for the month. ---
**Author:** ![gumoldova0nw](https://avatars.discourse-cdn.com/v4/letter/g/c77e96/32.png) [@gumoldova0nw](https://community.thunkable.com/u/gumoldova0nw)\ **Post date:** [November 8, 2024, 12:57pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/18 "2024-11-08T12:57:13Z")
Thank you for understanding, it’s nice. Everything works under ideal conditions. The colors in the “Switch” element have also started to display correctly. But some errors in error handling still remained. Previously, when a user tried to scan bluetooth WITH BT TURNED OFF, an error was returned in the “error” variable that could be handled. The same thing happened when geolocation was turned off. Now there is no such information in the “error” variable, only “undefined”. ---
**Author:** ![vico3341rys8kx](https://avatars.discourse-cdn.com/v4/letter/v/b487fb/32.png) [@vico3341rys8kx](https://community.thunkable.com/u/vico3341rys8kx)\ **Post date:** [November 8, 2024, 1:16pm UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/19 "2024-11-08T13:16:16Z")
All ok, now it works properly, thanks guys. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 13, 2024, 11:42am UTC](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850/20 "2024-11-13T11:42:02Z")
Hello @gumoldova0nw . We were able to replicate the issue and have flagged it to our engineering team. We will keep you updated as soon as there is any progress. Thank you for alerting us to this issue and for your time and patience while we work to resolve it. [Next page](https://community.thunkable.com/t/scanning-for-bluetooth-and-filtering-results/3316850.md?page=2)