# Scanner Barcode QRcode not working **URL:** \ **Category:** Issues / Bugs\ **Created:** [April 27, 2024, 5:24am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686 "2024-04-27T05:24:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [April 27, 2024, 5:24am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/1 "2024-04-27T05:24:13Z")
I use normal thunkable (Not drag & drop) but button for scan qr code not working on Live test. Anyone have this issue in pass few days? Thanks. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [April 27, 2024, 6:24am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/2 "2024-04-27T06:24:00Z")
Can you post a link to a simple project that has this problem? ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [April 27, 2024, 8:57am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/3 "2024-04-27T08:57:56Z")
This is very simple sample : Can not click [https://x.thunkable.com/copy/f113efdab51a30f46a55abf8cc6b1b0f](https://x.thunkable.com/copy/f113efdab51a30f46a55abf8cc6b1b0f) ---
**Author:** ![upmendoza8l](https://avatars.discourse-cdn.com/v4/letter/u/e56c9b/32.png) [@upmendoza8l](https://community.thunkable.com/u/upmendoza8l)\ **Post date:** [April 27, 2024, 5:22pm UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/4 "2024-04-27T17:22:19Z")
Hi everyone! I am also experiencing the same problem, I designed an app to read QR and register attendance it worked very well until the update V. 454-3 (April 16th approx) where suddenly instead of appearing the camera for scanning a blank screen appears and the button “cancel” as if you were reading the code. I performed several procedures as advised in this community forums, but the problem has not been corrected. I tested it on the Thunkable Live Preview app and on the following devices: - Motorola One Vision - Android 10 - Lenovo Tab10 - Android 7 - Lanix Illium - Android Go 11 I also downloaded the apk to test on devices and got the same behavior. I attach screenshots of the app, I appreciate any help because I was really liking the platform. I’m trying Kodular as an alternative, but the UI design is not as nice. ![app1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/a/6ae7111121e40b612ec9e4e1fa2449565356947a.jpeg) - ![app2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/e/2eb31aa5ef47a9f8dab213c6ce1b8773d5f8cbbc.jpeg) ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [April 28, 2024, 1:12am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/5 "2024-04-28T01:12:16Z")
Ensure that you have gave Camera Permission to Thunkable Live test app. ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [April 28, 2024, 2:09am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/6 "2024-04-28T02:09:04Z")
All permission is allowed. I think it is a bugs (big) for Non-drag&drop users. ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [April 28, 2024, 2:23am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/7 "2024-04-28T02:23:59Z")
If the issue is still happening, then probably there is an issue with thunkable, you may Contact to Thunkable Staff ---
**Author:** ![upmendoza8l](https://avatars.discourse-cdn.com/v4/letter/u/e56c9b/32.png) [@upmendoza8l](https://community.thunkable.com/u/upmendoza8l)\ **Post date:** [April 28, 2024, 6:32am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/8 "2024-04-28T06:32:36Z")
Same for me, all permissions granted. How we can contact to thunkable support? Thanks. ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [April 28, 2024, 6:55am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/9 "2024-04-28T06:55:25Z")
You can message @ioannis , @matt_conroy , @domhnallohanlon or if you have PRO, you can Contact Support in the Help Section to message them directly. Note: They didn’t work on Weekends ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [April 29, 2024, 9:51am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/10 "2024-04-29T09:51:56Z")
Hello Thank you again for alerting us to this issue and for your time and patience while we work to resolve it. We understand how frustrating it must be for you and we appreciate you taking the time to provide us with more information. We were able to replicate the issue and have flagged it to our engineering team. We’re committed to finding a resolution quickly, and we will keep you updated as soon as there is any progress. ---
**Author:** ![f7a4d55febb042](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/f7a4d55febb042/32/159582_2.png) [@f7a4d55febb042](https://community.thunkable.com/u/f7a4d55febb042)\ **Post date:** [April 29, 2024, 2:47pm UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/11 "2024-04-29T14:47:13Z")
Hello, I have the same problem. The Scanner Barcode not working in thunkable normal (No drag&drop) ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [April 30, 2024, 10:17am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/12 "2024-04-30T10:17:29Z")
That’s what everyone is discussing here in this post🙂 * * * Want to hire a Certified Thunkable Expert? [Whoocoder | Thunkable Expert | Hire Now On Fiver!!](https://pro.fiverr.com/certified/thunkable?utm_source=fiverr_certified&utm_medium=homepage&utm_campaign=certified_home&service=thunkable-project&active_expert_id=147498421) ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [May 3, 2024, 9:23am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/13 "2024-05-03T09:23:37Z")
Due to this problems, I can not make apk to update my app. When this issue will fix? This is major bugs actions need it. Best Regards, S. Chongolnee ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 3, 2024, 10:17am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/14 "2024-05-03T10:17:43Z")
Hello @ccm-systems This is something we are currently working on. We don’t have a specific timeline for when it will be released but we will be sure to let you and all of our Thunkable community know. Thank you for your time and patience in this matter. ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [May 9, 2024, 2:02am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/15 "2024-05-09T02:02:58Z")
Hope this issue is fix soon, I can not update my apps to my clients. Thank you. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [May 13, 2024, 6:23pm UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/16 "2024-05-13T18:23:30Z")
@ccm-systems @pacecode @f7a4d55febb042 @upmendoza8l Appreciate your patience! We have just released the fix for this issue with v456 of Thunkable. Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser)of your browser for the changes to take effect in your project. If you experienced any of these issues on the [Thunkable Live](https://thunkable.com/mobile) app, you will need to update to the latest version through the App Store and/or Google Play Store before any changes will occur. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by any of these issues, you will need to re-download or re-publish your app for these changes to take effect. ---
**Author:** ![coomasbatecity11x0i](https://avatars.discourse-cdn.com/v4/letter/c/e56c9b/32.png) [@coomasbatecity11x0i](https://community.thunkable.com/u/coomasbatecity11x0i)\ **Post date:** [May 15, 2024, 7:42am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/17 "2024-05-15T07:42:57Z")
hello, still not working even after hard refresh. thank you ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 15, 2024, 9:52am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/18 "2024-05-15T09:52:35Z")
Hello @coomasbatecity11x0i Welcome to the community Could you please share how you tested it? Have you downloaded the latest version of [Thunkable Live](https://thunkable.com/mobile) app? ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [May 15, 2024, 10:08am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/19 "2024-05-15T10:08:30Z")
Update new version and test. Everything is OK now. Thanks. ---
**Author:** ![ccm-systems](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ccm-systems/32/147957_2.png) [@ccm-systems](https://community.thunkable.com/u/ccm-systems)\ **Post date:** [May 20, 2024, 3:40am UTC](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686/20 "2024-05-20T03:40:57Z")
Is working only Android 11 and higher.!! Need to fix for Android 7,8,9,10 [Next page](https://community.thunkable.com/t/scanner-barcode-qrcode-not-working/2971686.md?page=2)