# \[Resolved\] Help- Was logged out of Thunkable and projects are gone

**URL:** https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697
**Category:** Issues / Bugs
**Created:** [July 12, 2022, 9:20pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697 "2022-07-12T21:20:02Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![appshw](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/appshw/32/136199_2.png) [@appshw](https://community.thunkable.com/u/appshw)
#### Post date: [July 12, 2022, 9:20pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/1 "2022-07-12T21:20:02Z")

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I was just logged out of Thunkable Pro and when I returned, all of my projects were gone. I also no longer see the Pro logo. [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff)

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### Author: ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)
#### Post date: [July 12, 2022, 10:00pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/2 "2022-07-12T22:00:20Z")

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A couple of silly questions - are you sure you logged into the correct account? Has your Pro membership expired?

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### Author: ![appshw](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/appshw/32/136199_2.png) [@appshw](https://community.thunkable.com/u/appshw)
#### Post date: [July 13, 2022, 1:34pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/3 "2022-07-13T13:34:46Z")

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Yes, I’m using the correct e-mail address. Also, I have receipts saying my Pro plan has been paid for the month and will renew next month.

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### Author: ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)
#### Post date: [July 13, 2022, 1:35pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/4 "2022-07-13T13:35:59Z")

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@appshw Can you please send me a DM with your account email address?

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### Author: ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)
#### Post date: [July 13, 2022, 4:26pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/5 "2022-07-13T16:26:23Z")

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Resolved via DM.

User was logging in with incorrect email/pw combo

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:13pm UTC](https://community.thunkable.com/t/resolved-help-was-logged-out-of-thunkable-and-projects-are-gone/1961697/6 "2024-11-08T13:13:03Z")

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