# Regarding renewing my Pro membership

**URL:** <https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190>\
**Category:** Questions about Thunkable X\
**Created:** [January 11, 2020, 12:50pm UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190 "2020-01-11T12:50:45Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Abdelrahman1](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@Abdelrahman1](https://community.thunkable.com/u/Abdelrahman1)\
**Post date:** [January 11, 2020, 12:50pm UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/1 "2020-01-11T12:50:45Z")

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Hi  
When I upgraded my membership to PRO, i paid $100  
Now it shows that i have to pay $200

But in the email it shows the following

 ![Screenshot_2020-01-11-15-40-52-91](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/8/78583140ec84b053aff082be931068271a255a6a.png)

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**Author:** ![Abdelrahman1](https://avatars.discourse-cdn.com/v4/letter/a/5daacb/32.png) [@Abdelrahman1](https://community.thunkable.com/u/Abdelrahman1)\
**Post date:** [January 11, 2020, 12:55pm UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/2 "2020-01-11T12:55:51Z")

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I’m talking about the difference in the price

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [January 11, 2020, 7:11pm UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/3 "2020-01-11T19:11:39Z")

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Could be an error on Thunkable’s behalf as pro is $200 for the year. My guess is that an error caused the charge on your card to be $100 but when it checked the transfer it wasn’t equal to $200 and it cancelled it. That’s only a guess. Otherwise there might not be enough funds in the card.

**I highly recommend you email [billing@thunkable.com](mailto:billing@thunkable.com) immediately for assistance.**

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [January 12, 2020, 3:29am UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/4 "2020-01-12T03:29:22Z")

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And…

In addition to @eoinparkinson’s post, before any other purchase, please read this page briefly.

> **[Thunkable.com: Drag and Drop Mobile App Builder for iOS and Android](https://thunkable.com/#%2Fpricing)**
>
> Thunkable is the platform where anyone can build their own mobile apps. Available for iOS and Android.

Thanks! 😊

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [January 12, 2020, 9:43pm UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/5 "2020-01-12T21:43:02Z")

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Hi 🙂

As other suggested, please send an email to [billing@thunkable.com](mailto:billing@thunkable.com) with your email address and all the payment emails.

I don’t think there is any issue on our end. I believe you were on the legacy, $100 annual plan (discontinued). Because there was an issue with your credit card (shown in your own screenshot), your legacy annual plan is cancelled. The current annual plan is $200.

Hope it helps!

Wei

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:46am UTC](https://community.thunkable.com/t/regarding-renewing-my-pro-membership/402190/6 "2024-11-08T11:46:03Z")

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