# Realtime database problem

**URL:** https://community.thunkable.com/t/realtime-database-problem/1193278
**Category:** Questions about Thunkable X
**Created:** [March 29, 2021, 7:57am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278 "2021-03-29T07:57:16Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![jana.squared.plus.on](https://avatars.discourse-cdn.com/v4/letter/j/bbe5ce/32.png) [@jana.squared.plus.on](https://community.thunkable.com/u/jana.squared.plus.on)
#### Post date: [March 29, 2021, 7:57am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/1 "2021-03-29T07:57:16Z")

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Dears,  
I am actually suffering from a major problem on thunkable. my app contains sign in/sign up component, and the realtime database. I want personal info such as username, birthday, etc. When i tested it on one user, it work perfectly fine. it displayed the image and the username. but when i tried to add another user, it started displaying ‘null’ instead of the name, and nothing is showing correctly.  
can you please help?

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [March 29, 2021, 8:05am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/2 "2021-03-29T08:05:22Z")

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Hey @jana.squared.plus.on what blocks are you using to do this?

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### Author: ![jana.squared.plus.on](https://avatars.discourse-cdn.com/v4/letter/j/bbe5ce/32.png) [@jana.squared.plus.on](https://community.thunkable.com/u/jana.squared.plus.on)
#### Post date: [March 29, 2021, 9:26am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/3 "2021-03-29T09:26:00Z")

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![2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/6/c6974207df9e4e3da667712f7d4ecd1907a91670.png) ![1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/6/865b8aa1f47c7543132314628644f4bb8ac4c8f5.png)

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### Author: ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)
#### Post date: [March 29, 2021, 11:47am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/4 "2021-03-29T11:47:01Z")

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Hi there,

Can you see if the green `error` output block returns an error?

You can use blocks like this to check if there is an error, and if so, show the error:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/a/ca93d73f78999e5d269caa93720ee6c0f8965272.png)

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### Author: ![jana.squared.plus.on](https://avatars.discourse-cdn.com/v4/letter/j/bbe5ce/32.png) [@jana.squared.plus.on](https://community.thunkable.com/u/jana.squared.plus.on)
#### Post date: [March 29, 2021, 11:59am UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/5 "2021-03-29T11:59:18Z")

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hi!  
I just did it and as you can see, it didn’t work ☹  
would you like me to send you a link for the whole thing?

 ![4](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/4/2460b650aac0e0a800134c25f54785aedf9e1932.jpeg) ![3](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/0/6017e2ba482ac43e0ee2366ed4b3e0c1667b39a2.jpeg)

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:25pm UTC](https://community.thunkable.com/t/realtime-database-problem/1193278/6 "2024-11-08T13:25:38Z")

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