# Questions about live testing
**URL:** https://community.thunkable.com/t/questions-about-live-testing/859623
**Category:** Questions about Thunkable X
**Created:** [September 29, 2020, 1:40pm UTC](https://community.thunkable.com/t/questions-about-live-testing/859623 "2020-09-29T13:40:35Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)
#### Post date: [September 29, 2020, 1:40pm UTC](https://community.thunkable.com/t/questions-about-live-testing/859623/1 "2020-09-29T13:40:36Z")
The preview feature in the web app and previewing on the iOS apps are down. I’m getting images/lotti animations not loading on the web app and white screen on the iOS apps.
Any idea when this will be back up?
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### Author:  [@knndrs](https://community.thunkable.com/u/knndrs)
#### Post date: [September 29, 2020, 3:18pm UTC](https://community.thunkable.com/t/questions-about-live-testing/859623/2 "2020-09-29T15:18:06Z")
I think you should try again after a couple hours. I also recommend you to regularly clear the Thunkable Live app cache, or the browser cookies. If the problem still didn’t solved, try to use the Thunkable Live on android device.
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### Author:  [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [September 29, 2020, 7:42pm UTC](https://community.thunkable.com/t/questions-about-live-testing/859623/3 "2020-09-29T19:42:28Z")
> [@exploriverse.com](#):
>
> preview feature in the web app
Just to clarify here @exploriverse.com, are your _previewing_ in your web browser or _publishing_ as a web app here?
Did @knndrs advice work for you?
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:23pm UTC](https://community.thunkable.com/t/questions-about-live-testing/859623/4 "2024-11-08T12:23:42Z")