# Publish on iOS screen orientation lock

**URL:** <https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707>\
**Category:** Questions about Thunkable X\
**Created:** [February 19, 2022, 10:26pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707 "2022-02-19T22:26:25Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [February 19, 2022, 10:26pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/1 "2022-02-19T22:26:25Z")

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@domhnallohanlon  
Now that I am testing my app on iOS testflight, I’m running into an orientation bug. Where when I tilt the phone it will move the screen in landscape orientation and I didn’t design it to support this orientation. How do I lock my app from not respond to landscape orientation? On Android publish my app does not respond to landscape so this problem is not present.

All my pages are set to Portrait  
 ![Screen Shot 2022-02-19 at 2.22.33 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/3/334a3f315b1fb898a13613b2f30bcab67dde1858.png)

Here you can see visual issues because it’s responding to landscape.

 ![IMG_1628.PNG](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/2/c2b8ef6ae8946a26ee611ac8b886e7e60f5341b3.jpeg)

When i flip my phone back and my app flips back to portrait the buttons don’t respond. App has to be closed and reopen for buttons to respond. This is a show stopper bug.

 ![IMG_1627.PNG](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/4/f4c36fb5f78594e521b9b661ea077449de93ad12.jpeg)

Any help is appreciated.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [February 19, 2022, 11:31pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/2 "2022-02-19T23:31:54Z")

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I recently noticed this and submitted a bug report. Would be happy to keep you posted! @exploriverse.com

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**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [February 20, 2022, 7:04pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/3 "2022-02-20T19:04:41Z")

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@jared @domhnallohanlon  
Any eta on when this will be fixed?

At the time when this gets fixed, will I need to re-publish my app and resubmit to app store?

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [March 13, 2022, 9:15pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/4 "2022-03-13T21:15:45Z")

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Any news on this? Today was the first live use of my app this season and all 30 users have spent the weekend reporting this issue to me.  
Really urgent this one!  
@jared @domhnallohanlon @cassandra @wei

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**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\
**Post date:** [March 14, 2022, 1:42am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/5 "2022-03-14T01:42:09Z")

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The problem on iOS stems from after you flip it back to the orientation you designed it for is messed up.

I’d also be happy with a thunkable block that locks orientation.

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [March 15, 2022, 3:05pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/6 "2022-03-15T15:05:15Z")

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Any updates?

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [March 16, 2022, 1:37pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/7 "2022-03-16T13:37:17Z")

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We have identified the source of the issue. We are working towards a fix now. Thanks for checking in on this @martint

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [March 26, 2022, 9:31pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/8 "2022-03-26T21:31:19Z")

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Been a couple of platform updates but this issue still remains, any news?

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [March 26, 2022, 11:50pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/9 "2022-03-26T23:50:46Z")

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Not yet 😔

I know we’re working on it. Hopefully it’ll be out soon!

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [March 29, 2022, 10:54pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/10 "2022-03-29T22:54:02Z")

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Ok i am getting this issue also

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [April 1, 2022, 6:56am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/11 "2022-04-01T06:56:20Z")

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One of the championships using my app has now cancelled the contract and requires refunds for all 32 users £10 each subscriptions due to the instability of the app caused by this issue. I suspect more will follow.

How soon can we expect a fix?

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [April 1, 2022, 6:04pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/12 "2022-04-01T18:04:47Z")

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> [@martint](#):
>
> One of the championships using my app has now cancelled the contract and requires refunds for all 32 users £10 each subscriptions due to the instability of the app caused by this issue. I suspect more will follow.

wow that is really bad

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [April 2, 2022, 8:18am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/13 "2022-04-02T08:18:28Z")

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Really sorry to hear about this @martint - I’ve followed up via PM with additional info.

> [@martint](#):
>
> How soon can we expect a fix?

The fix is under development at the moment and as soon as it’s finished and tested we’ll get it released ASAP.

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<div class="post-metadata">

**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [April 5, 2022, 1:48am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/14 "2022-04-05T01:48:16Z")

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hope this fix soon it really freezing the app and device

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [April 5, 2022, 1:32pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/15 "2022-04-05T13:32:38Z")

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> [@domhnallohanlon](#):
>
> The fix is under development at the moment and as soon as it’s finished and tested we’ll get it released ASAP.

Just to be clear, I am not overly worried about sorting the issues that result from the device rotating, I just need the Thunkable portrait lock to work.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [April 6, 2022, 2:16am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/16 "2022-04-06T02:16:00Z")

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This issue been since February i hope it would be fixed soon since i cant update my APP’s ios version till it is fixed. unless i put a message in the APP asking people to please make sure that their device is set-to lock on portrait screen while using the APP i don’t how users will take that message they might just uninstall

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<div class="post-metadata">

**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [April 6, 2022, 7:37am UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/17 "2022-04-06T07:37:17Z")

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@arun @wei @cassandra @domhnallohanlon

I am genuinley very pleased that you have reached 3m Thunkers and secured the series B funding, however by contrast my project could be over this weekend as another championship with 45 subscribed users will discover that the app is unuseable with this current orietation issue.

Please can you focus all your attention on sorting this issue today as any later will not give me time to get the update rolled out and approved by Apple.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [April 6, 2022, 4:21pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/18 "2022-04-06T16:21:33Z")

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[martint](https://community.thunkable.com/u/martint) i think only you an i are concern about this issue there maybe no rush for just 2 users

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [April 6, 2022, 5:14pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/19 "2022-04-06T17:14:19Z")

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> [@kizzy](#):
>
> i think only you an i are concern about this issue

You are seeing things wrong. We are all concerned but I’d rather seeing it fixed the right way than seeing it fixed the quickest way just to see it fall apart again after few more updates.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [April 6, 2022, 5:28pm UTC](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707/20 "2022-04-06T17:28:37Z")

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Hey all 👋,

I just wanted to post an update on this. So, the TLDR; is that we were relying on an old package that used to work but for some reason has broken over time. Instead of trying to apply a bandaid that will probably not work in all cases, we are formulating a solution that will work for all users and operating systems. That said, it is taking longer than we had originally planned and we want to acknowledge this and thank everyone for you patience and diligence in holding us accountable for fixing this bug.

> [@kizzy](#):
>
> only you an i are concern about this issue there maybe no rush for just 2 users

I only want to comment here and say that fixes _are_ priority based but even though only a few have raised this issue, this is actually a high priority that is unfortunately requiring a very complex fix.

We hope to have this resolved soon and as soon as I can I will circle back around with updates on this matter.

Thank you all for your input here!

[Update]  
We have a fix _in review_ at this time. There’s no promises yet, BUT that’s a sign of good things in the works!

[Next page](https://community.thunkable.com/t/publish-on-ios-screen-orientation-lock/1743707.md?page=2)
