# Projects page not loading
**URL:** https://community.thunkable.com/t/projects-page-not-loading/1036646
**Category:** Questions about Thunkable X
**Created:** [December 15, 2020, 5:17pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646 "2020-12-15T17:17:50Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [December 15, 2020, 5:17pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/1 "2020-12-15T17:17:51Z")
I’ve noticed in the last 24 hours, the projects page ([http://x.thunkable.com/projects](http://x.thunkable.com/projects)) isn’t loading consistently. It sometimes just shows a blank white screen. I’ve had this happen on two different browsers (Chrome & Safari) on two different Macs. I heard from someone else that the Blocks tab wasn’t loading today, either. I haven’t noticed that but I’m wondering why the projects page is not loading well.
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### Author:  [@tingccc](https://community.thunkable.com/u/tingccc)
#### Post date: [December 15, 2020, 5:50pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/2 "2020-12-15T17:50:40Z")
Hi @tatiang
Could you try hard refresh (`command + shift + r` on Chrome on Mac) when you experience this issue again and let us know if it goes away?
Thanks,
Ting
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### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [December 15, 2020, 5:54pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/3 "2020-12-15T17:54:55Z")
I’ll try that as soon as I can. I’m currently using Safari. Again, it’s not _every time_ I load the page… just sometimes. Currently, though, I’m seeing this:
I can’t get to the component delete button at the top-right of the properties area. Even after hard-resetting Safari. This is in Big Sur using Safari 14.0.1.
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### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [December 15, 2020, 6:27pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/4 "2020-12-15T18:27:10Z")
A hard refresh did not resolve this issue in Chrome:
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### Author:  [@drted](https://community.thunkable.com/u/drted)
#### Post date: [December 15, 2020, 6:43pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/5 "2020-12-15T18:43:59Z")
@tingccc,
I see the same thing as @tatiang using windows 10 with both chrome and edge after logging out and clearing cache.
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### Author:  [@tingccc](https://community.thunkable.com/u/tingccc)
#### Post date: [December 15, 2020, 6:47pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/6 "2020-12-15T18:47:18Z")
Thank you both for reporting! We’ll take a look.
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### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [December 15, 2020, 10:01pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/7 "2020-12-15T22:01:48Z")
@tingccc Any update on this? Projects page is still blank after a hard reset.
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### Author:  [@drted](https://community.thunkable.com/u/drted)
#### Post date: [December 15, 2020, 10:15pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/8 "2020-12-15T22:15:10Z")
@tatiang,
@domhnallohanlon told me 48 hours they should have a fix for the similar issue I am experiencing.
But I have found I can access the design and blocks of my apps using the thunkable website on my phone. 😉
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### Author:  [@knownkeep](https://community.thunkable.com/u/knownkeep)
#### Post date: [December 15, 2020, 10:47pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/9 "2020-12-15T22:47:47Z")
Lots of irregularities going on. Alerts not displaying correct (for example setting Message changes nothing). I thought there was a block to enable/disable text fields — not seeing it. New delete icons displaying beside everything, so definitely there are changes going on. I really wish you guys would post ALL changes. ALL of them, not just new components.
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### Author:  [@drted](https://community.thunkable.com/u/drted)
#### Post date: [December 15, 2020, 10:54pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/10 "2020-12-15T22:54:13Z")
@tatiang,
I just managed to get in for the first time in over 12 hours 🤞
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### Author:  [@knownkeep](https://community.thunkable.com/u/knownkeep)
#### Post date: [December 15, 2020, 11:03pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/11 "2020-12-15T23:03:56Z")
> [@knownkeep](#):
>
> Alerts not displaying correct
I just found an “extra” Alert component in my project (and both were named “Alert1” which should not be possible). Once I deleted the extra component, my Alerts are working correctly now.
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### Author:  [@wei](https://community.thunkable.com/u/wei)
#### Post date: [December 15, 2020, 11:17pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/12 "2020-12-15T23:17:06Z")
Can you open your Chrome console log and show if there is any error message?
Thanks,
Wei
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### Author:  [@knownkeep](https://community.thunkable.com/u/knownkeep)
#### Post date: [December 15, 2020, 11:25pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/13 "2020-12-15T23:25:32Z")
And BTW, the Copy Screens interface is showing “Invalid Date” for all screens. The copying works, though.
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### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [December 16, 2020, 12:37am UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/15 "2020-12-16T00:37:47Z")
> [@drted](#):
>
> I just managed to get in for the first time in over 12 hours 🤞
Me too.
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### Author:  [@shopnobaz](https://community.thunkable.com/u/shopnobaz)
#### Post date: [June 11, 2021, 4:03am UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/16 "2021-06-11T04:03:10Z")
Same problem last 72 hours.
I’m tried with different browser, different computer, different network. Hard refresh, and log out - log in , But problem is not solved.
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### Author:  [@KaneoheKid](https://community.thunkable.com/u/KaneoheKid)
#### Post date: [June 11, 2021, 7:58am UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/17 "2021-06-11T07:58:00Z")
With Firefox i got the following from the log several times this evening:
[Exception… “Favicon at “[https://x.thunkable.com/favicon.ico](https://x.thunkable.com/favicon.ico)” failed to load: Not Found.” nsresult: “0x80004005 (NS\_ERROR\_FAILURE)” location: “JS frame :: resource:///modules/FaviconLoader.jsm :: onStopRequest :: line 253” data: no] FaviconLoader.jsm:253:22
onStopRequest resource:///modules/FaviconLoader.jsm:253
1623394311056 addons.update-checker WARN onUpdateCheckComplete failed to parse update manifest: [Exception… “Update manifest is missing a required addons property.” nsresult: “0x80004005 (NS\_ERROR\_FAILURE)” location: “JS frame :: resource://gre/modules/addons/AddonUpdateChecker.jsm :: getRequiredProperty :: line 149” data: no] Stack trace: getRequiredProperty()@resource://gre/modules/addons/AddonUpdateChecker.jsm:149 parseJSONManifest()@resource://gre/modules/addons/AddonUpdateChecker.jsm:165 onLoad()@resource://gre/modules/addons/AddonUpdateChecker.jsm:343 UpdateParser/\<()@resource://gre/modules/addons/AddonUpdateChecker.jsm:286
The browser showed the following:
The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. [Additional troubleshooting information here.](https://support.cloudflare.com/hc/en-us/articles/200171926-Error-524)
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:19pm UTC](https://community.thunkable.com/t/projects-page-not-loading/1036646/18 "2024-11-08T12:19:42Z")