# Problems with my pro account **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** admin\ **Created:** [May 20, 2020, 11:01am UTC](https://community.thunkable.com/t/problems-with-my-pro-account/580046 "2020-05-20T11:01:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![KirkVanHouten](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kirkvanhouten/32/69771_2.png) [@KirkVanHouten](https://community.thunkable.com/u/KirkVanHouten)\ **Post date:** [May 20, 2020, 11:01am UTC](https://community.thunkable.com/t/problems-with-my-pro-account/580046/1 "2020-05-20T11:01:23Z")
Hello thunkers, I am writing here to see how some of the administrators can respond to me, I have a problem with my pro account, since this morning and some blocks do not work. Let’s see if there is any way to refresh my server-side account to be able to work correctly on my projects, the usefulness of cloning is itself the problem, any project (working well) that I have already done before the incident is also affected . clone the columns but don’t change the components. the syntax and everything is correct from another profile but the one with the PRO plan is the one with the problem. @Steve @domhnallohanlon Thank you very much for your attention. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [June 11, 2020, 12:18pm UTC](https://community.thunkable.com/t/problems-with-my-pro-account/580046/2 "2020-06-11T12:18:17Z")
Hey @KirkVanHouten, Sorry for the delay getting back to you - is this still an issue for you? > [@KirkVanHouten](#): > > clone the columns but don’t change the components. Can you share a small sample project with us that demonstrates the above behaviour? Thanks. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:27am UTC](https://community.thunkable.com/t/problems-with-my-pro-account/580046/3 "2024-11-08T11:27:09Z")