# Problem with media files {"getasset":"","error":"No such asset exists for project"} **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [July 9, 2021, 12:51pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538 "2021-07-09T12:51:47Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 9, 2021, 12:51pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/1 "2021-07-09T12:51:47Z")
I upload photos to the project and they don’t appear after I call them. After a review in the media, I found that they do not seem to exist. How do you solve this problem. How do you even deal with all the bugs that appear mysteriously? All the pictures that were on the screens that I save were broken. They cannot be deleted and cannot be replaced. Any idea how to overcome this? [http://sc.com.ly/show/Mogr0N4wK56O1meGjkiWafQXUSp9P8Rb](http://sc.com.ly/show/Mogr0N4wK56O1meGjkiWafQXUSp9P8Rb) ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [July 9, 2021, 1:23pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/2 "2021-07-09T13:23:07Z")
You need an assistant from one of the Thunkable team to **reset** some codes within the project to make it work again. ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 12, 2021, 12:38pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/3 "2021-07-12T12:38:40Z")
@domhnallohanlon , @jane , @goutham Would you assist in correcting my problem? ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [July 13, 2021, 2:00pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/4 "2021-07-13T14:00:34Z")
I’m having the same problem. Someone got it to work? ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 14, 2021, 5:21am UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/5 "2021-07-14T05:21:42Z")
And I’m still waiting for one of the staff to do something. ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [July 14, 2021, 1:58pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/6 "2021-07-14T13:58:46Z")
Hi there, I have sent you a message on Intercom asking for this project’s URL. I can try resetting its assets once you have shared this with me. Thanks, Jane ---
**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\ **Post date:** [July 15, 2021, 1:54pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/7 "2021-07-15T13:54:22Z")
an update about project icon: duplicating project fix both icon projects ---
**Author:** ![wpp.appbookxgaxd](https://avatars.discourse-cdn.com/v4/letter/w/85f322/32.png) [@wpp.appbookxgaxd](https://community.thunkable.com/u/wpp.appbookxgaxd)\ **Post date:** [October 8, 2022, 3:46am UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/8 "2022-10-08T03:46:06Z")
Anyone have solve that problem? i have update project icon but that problem not fixed. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [October 8, 2022, 4:45am UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/9 "2022-10-08T04:45:17Z")
Can you post a screenshot of the problem you’re seeing? And maybe a link to the project also? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:19pm UTC](https://community.thunkable.com/t/problem-with-media-files-getasset-error-no-such-asset-exists-for-project/1387538/10 "2024-11-08T13:19:49Z")