# Problem generating Certificate (.p12 file)

**URL:** <https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576>\
**Category:** Questions about Thunkable X\
**Created:** [January 21, 2022, 3:15pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576 "2022-01-21T15:15:45Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [January 21, 2022, 3:15pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/1 "2022-01-21T15:15:45Z")

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For 3 days now I have been trying to generate p.12 file in the Push Notification Certificate Wizard, and it has been unsuccessful. Can you give me some advice.  
Do you have similar problems?

 ![Без име](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/2/a2e9a263a0461f0e83fdb879cf56f542f5c05b00.jpeg)

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [January 21, 2022, 4:52pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/2 "2022-01-21T16:52:59Z")

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Have you contacted [support@onesignal.com](mailto:support@onesignal.com)? Have you accepted all required docs in iTunes connect and are you sure that your Apple Developer account is valid?

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [January 21, 2022, 5:05pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/3 "2022-01-21T17:05:16Z")

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The answer to all your questions is “YES”  
This is the response from [support@onesignal.com](mailto:support@onesignal.com):  
Hi there,  
Our provisionator tool is not working at the moment. Apologies for the inconvenience. You need to generate the cert from your apple developer account. [Generate an iOS Push Certificate](https://documentation.onesignal.com/docs/generate-an-ios-push-certificate)  
Please let us know if you have any additional questions.

Now I managed to generate the file but I can’t download it.

 ![error](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/4/d4f544b3fc51f7d520673672d5db87c3d6aa812a.png)

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [January 25, 2022, 4:17pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/4 "2022-01-25T16:17:11Z")

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I’m having the same problem and I don’t have a Mac to generate the Certificate.  
Any ideas on how can I procede?

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<div class="post-metadata">

**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [January 25, 2022, 4:35pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/5 "2022-01-25T16:35:41Z")

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We are waiting!

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [January 25, 2022, 7:31pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/6 "2022-01-25T19:31:10Z")

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Hi,

this site is loading (I didn’t try to create a provisioning profile)  
[https://onesignal.com/provisionator](https://onesignal.com/provisionator)

Is it not working for anyone?

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**Author:** ![assistsolucoes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/assistsolucoes/32/128709_2.png) [@assistsolucoes](https://community.thunkable.com/u/assistsolucoes)\
**Post date:** [January 25, 2022, 7:45pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/7 "2022-01-25T19:45:18Z")

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@jared the site is loading, but not working to generate certs.

But I got this reply from Shannon/OneSignal:

> Hey there,  
> We don’t have an ETA on when the provisionator will work but we’ve had users follow this guide to generate a p12 without a macbook: [https://subscription.packtpub.com/book/application-development/9781849691383/1/ch01lvl1sec14/creating-a-p12-certificate-using-windows](https://subscription.packtpub.com/book/application-development/9781849691383/1/ch01lvl1sec14/creating-a-p12-certificate-using-windows)

And I was able to create a .P12 file with no problem following this tutorial.

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<div class="post-metadata">

**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [January 25, 2022, 7:46pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/8 "2022-01-25T19:46:57Z")

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That’s great! Glad to hear you got it sorted out! Thank you for sharing the link!

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [April 25, 2022, 7:47pm UTC](https://community.thunkable.com/t/problem-generating-certificate-p12-file/1684576/9 "2022-04-25T19:47:40Z")

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