# PDF\_Reader component not working

**URL:** <https://community.thunkable.com/t/pdf-reader-component-not-working/552721>\
**Category:** Questions about Thunkable X\
**Created:** [April 2, 2020, 11:48pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721 "2020-04-02T23:48:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![acliservicemassaof](https://avatars.discourse-cdn.com/v4/letter/a/e79b87/32.png) [@acliservicemassaof](https://community.thunkable.com/u/acliservicemassaof)\
**Post date:** [April 2, 2020, 11:48pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/1 "2020-04-02T23:48:10Z")

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Hello, I had big problems with the PDF reader component under Android (under IOS I managed to use Web Viewer instead and it works fine).

At the beginning I tried to load a filename dynamically by pressing different buttons, but I got problems.  
So I tried the most simple thing, create a Screen with a PDF\_Reader component, put a file in the “File” field and open that Screen. Even in this very basic example I got the same error.  
Finally I tried to put a valid URL instead of a file, but even this time it didn’t work.

Attached the error that I got in both Android 9.0 and 10.0

Any suggestions? Thank you

 ![error.PNG](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/0/d0e0b81fed543f82455f5e967ec02d93f1ed324f.jpeg) ![file](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/a/fab16cea291d1c41df4ef1777f1f9015bbef055a.png)

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**Author:** ![wavcow](https://avatars.discourse-cdn.com/v4/letter/w/ee59a6/32.png) [@wavcow](https://community.thunkable.com/u/wavcow)\
**Post date:** [April 28, 2020, 11:26pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/2 "2020-04-28T23:26:34Z")

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@acliservicemassaof  
Did you solve this? I’m having the same issue

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**Author:** ![snappy](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@snappy](https://community.thunkable.com/u/snappy)\
**Post date:** [April 30, 2020, 1:19pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/3 "2020-04-30T13:19:46Z")

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Hi Team,

Been struggling with the same issue.

Get the exactly the same error. Error message displays on android and ios just locks up with a white page with no alert dialog.

Have recreated the error here [https://x.thunkable.com/projects/5eaacb6e5041c5fd76653c73/project/properties/designer](https://x.thunkable.com/projects/5eaacb6e5041c5fd76653c73/project/properties/designer)

I have tried uploading pdf locally and from url with no luck.

Been trying to use google to do the job but it is not 100% reliable. [https://docs.google.com/viewer?embedded=true&url=](https://docs.google.com/viewer?embedded=true&url=)

I have tried downloading the package and installing just in case it was something to do with Thunkable Live but still the same error.

Maybe a new bug? not sure. Anyone got a working example by chance? Feel like I am doing something wrong.

Cheers

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [April 30, 2020, 1:51pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/4 "2020-04-30T13:51:12Z")

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The pdf viewer doesn’t work well for me. Instead I use the webviewer.

> [@How can I view pdf file using PDF Reader in thunkable X?](http://community.thunkable.com/t/how-can-i-view-pdf-file-using-pdf-reader-in-thunkable-x/563178/6):
>
> @adie.0951 @wavcow Hey all! Here is a video (no audio) on how i am currently viewing PDF’s in my apps. weird though. the PDF viewer makes my iphone crash no matter how I view a PDF. If i load it dynamically through a URL or via an asset stored on the phone

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**Author:** ![snappy](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@snappy](https://community.thunkable.com/u/snappy)\
**Post date:** [April 30, 2020, 2:37pm UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/5 "2020-04-30T14:37:58Z")

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True webviewer is perfectly fine on ios for PDFs.  
Just don’t have a robust solution for Android yet.

I am currently looking at pdf.js to create a webviewer landing page.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:29am UTC](https://community.thunkable.com/t/pdf-reader-component-not-working/552721/6 "2024-11-08T11:29:34Z")

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