# PDF in Dropbox wont open on Samsung Note **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [March 1, 2019, 3:10pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789 "2019-03-01T15:10:53Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 3:10pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/1 "2019-03-01T15:10:53Z")
I have a basic app that has buttons that hold a link to a pdf that is stored in my dropbox. This app works fantastic, but it shows that it wont work with Samsung Note. Any ideas why? the only other component on this app is a share option that opens email to email a direct link to the pfd. ---
**Author:** ![Cian\_O\_Sullivan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/cian_o_sullivan/32/34494_2.png) [@Cian\_O\_Sullivan](https://community.thunkable.com/u/Cian_O_Sullivan)\ **Post date:** [March 1, 2019, 3:14pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/2 "2019-03-01T15:14:37Z")
Is this enabled? ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/c/3cdeb6e59380c2dd63db5895c8a3c0e2c6e529e9.png) ---
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 3:16pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/3 "2019-03-01T15:16:40Z")
for the column that my list of buttons are on, it is enabled. ---
**Author:** ![Cian\_O\_Sullivan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/cian_o_sullivan/32/34494_2.png) [@Cian\_O\_Sullivan](https://community.thunkable.com/u/Cian_O_Sullivan)\ **Post date:** [March 1, 2019, 3:26pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/4 "2019-03-01T15:26:20Z")
For the entire screen1 ---
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 3:28pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/5 "2019-03-01T15:28:34Z")
No it is not enabled on any screen ---
**Author:** ![Cian\_O\_Sullivan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/cian_o_sullivan/32/34494_2.png) [@Cian\_O\_Sullivan](https://community.thunkable.com/u/Cian_O_Sullivan)\ **Post date:** [March 1, 2019, 3:54pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/6 "2019-03-01T15:54:13Z")
, enable and see if it works on the Note ---
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 4:25pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/7 "2019-03-01T16:25:19Z")
Cian, just to clairify, when i attempted to use it on a samsung note, the buttons work, but gets an error when trying to open the PDF ---
**Author:** ![Cian\_O\_Sullivan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/cian_o_sullivan/32/34494_2.png) [@Cian\_O\_Sullivan](https://community.thunkable.com/u/Cian_O_Sullivan)\ **Post date:** [March 1, 2019, 4:36pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/8 "2019-03-01T16:36:45Z")
What error ---
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 5:09pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/9 "2019-03-01T17:09:00Z")
gets and error that says “cannot display PDF id of invalid format” This works perfectly fine on my S8 phone, but the S8 Note, gets the above error ---
**Author:** ![Cian\_O\_Sullivan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/cian_o_sullivan/32/34494_2.png) [@Cian\_O\_Sullivan](https://community.thunkable.com/u/Cian_O_Sullivan)\ **Post date:** [March 1, 2019, 5:20pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/10 "2019-03-01T17:20:12Z")
Are you using the webviewer component or an extension to view ---
**Author:** ![Christopher\_Rogers](https://avatars.discourse-cdn.com/v4/letter/c/94ad74/32.png) [@Christopher\_Rogers](https://community.thunkable.com/u/Christopher_Rogers)\ **Post date:** [March 1, 2019, 5:25pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/11 "2019-03-01T17:25:02Z")
annnd you officially found the limits of my knowledge, LOL. Sorry, i am definitely new at this. I put the PDF in DropBox, and got a shareable link that i have linked to the button in my app. For my Blocks, i have “when button click” “open link”, with a “text box”, with the shareable link. does that make sense? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:16pm UTC](https://community.thunkable.com/t/pdf-in-dropbox-wont-open-on-samsung-note/70789/12 "2024-11-08T12:16:11Z")