# One Signal Push Notifications

**URL:** https://community.thunkable.com/t/one-signal-push-notifications/2811397
**Category:** Questions about Thunkable X
**Tags:** push-notifications
**Created:** [January 30, 2024, 6:07pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397 "2024-01-30T18:07:23Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![centrosjr](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@centrosjr](https://community.thunkable.com/u/centrosjr)
#### Post date: [January 30, 2024, 6:07pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/1 "2024-01-30T18:07:23Z")

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I successfully configured push notifications with One Signal and Thunkable. But to be able to view them on the device I had to go into the app’s permission settings and manually enable notification permission. How can I ask the user to activate automatically in their app?

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### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [January 30, 2024, 7:11pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/2 "2024-01-30T19:11:34Z")

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Hi @centrosjr, welcome to Thunkable! 🎉

Be sure to check out our posts about [How to ask Great Questions v2.0](https://community.thunkable.com/t/how-to-ask-great-questions-v2-0/2689983/1) and our [Community Guidelines](https://community.thunkable.com/t/community-guidelines/78/8) as you get started.

How were you testing this? The first time the app is opened after the install, the alert to enable permissions for push notifications should be automatically displayed.

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### Author: ![centrosjr](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@centrosjr](https://community.thunkable.com/u/centrosjr)
#### Post date: [January 30, 2024, 7:56pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/3 "2024-01-30T19:56:41Z")

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I am testing my app on Android. Installing apk and downloading from Google Play

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### Author: ![kclarkstf](https://avatars.discourse-cdn.com/v4/letter/k/977dab/32.png) [@kclarkstf](https://community.thunkable.com/u/kclarkstf)
#### Post date: [February 16, 2024, 3:56pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/4 "2024-02-16T15:56:25Z")

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I am having the same issue. The user never gets a prompt to allow permissions on Android. All Android users so far have had to manually allow permissions by going into their phone settings menu.

Reading the documentation about OneSignal, I don’t see any steps that involve forcing a prompt or even enabling/disabling one. It reads as if you just set everything up correctly in OneSignal and it’s all just taken care of.

Now, I can confirm users actually receive push notifications, so that part is set up fine, but they still have to manually enable push notification permissions.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [February 19, 2024, 5:59pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/5 "2024-02-19T17:59:38Z")

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Hello @kclarkstf and @centrosjr  
Thank you for reporting this issue. We have flagged it to our engineering team and will provide an update as soon as possible.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [February 26, 2024, 4:52pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/6 "2024-02-26T16:52:22Z")

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Hello @kclarkstf and @centrosjr  
Thank you again for your patience. I would like to let you know that we have now officially released a fix for this issue.

Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser) of your browser for the changes to take effect in your project.

If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect.

​Please let us know if you have any issues

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### Author: ![kclarkstf](https://avatars.discourse-cdn.com/v4/letter/k/977dab/32.png) [@kclarkstf](https://community.thunkable.com/u/kclarkstf)
#### Post date: [February 26, 2024, 5:40pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/7 "2024-02-26T17:40:18Z")

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Thanks, Ioannis.

When existing users download an updated version of the app, will this trigger the permission request or will they have to completely uninstall and reinstall?

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [March 1, 2024, 8:47pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/8 "2024-03-01T20:47:05Z")

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Hello @kclarkstf 👋  
If the users download an updated version and the notifications for the app are set to false a permission request should appear.

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### Author: ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)
#### Post date: [May 30, 2024, 8:47pm UTC](https://community.thunkable.com/t/one-signal-push-notifications/2811397/9 "2024-05-30T20:47:51Z")

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