# Okay i bought thunkable pro **URL:** \ **Category:** Off Topic\ **Created:** [November 25, 2021, 7:05pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375 "2021-11-25T19:05:28Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![good-starter432425](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@good-starter432425](https://community.thunkable.com/u/good-starter432425)\ **Post date:** [November 25, 2021, 7:05pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/1 "2021-11-25T19:05:28Z")
i bought thunkable pro. i have two questions: 1. why is it so expensive? 2. how to use chat support? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [November 25, 2021, 7:21pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/2 "2021-11-25T19:21:00Z")
Hey @good-starter432425 👋 Great questions! The pricing opens up several different features that are not available at the free level. The [pricing](https://thunkable.com/#/pricing) page lays this out in more detail. The cost of memberships help support the features, continued growth, developing new features that would be available at that level, maintaining the background code base, providing chat support with a real person (I’ll be officially joining that team Monday), having always ready webapp publishing abilities, and many other features. The immediate cost savings over purchasing a Mac in order to publish to iOS alone (since you can’t do this from a PC) is staggering 🥴! The goal is to provide you a superior tool while keeping costs as low as makes sense for that tier! Chat support is accessed via the yellow icon at the lower right of your screen. If you’re not seeing that yet I may suggest you perform a hard refresh of the browser in Thunkable. Sorry if you’re not seeing that yet. ---
**Author:** ![emregoker](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emregoker/32/90431_2.png) [@emregoker](https://community.thunkable.com/u/emregoker)\ **Post date:** [November 25, 2021, 9:21pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/3 "2021-11-25T21:21:07Z")
In general, they respond very late. And you are so right. Too expensive! ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [November 25, 2021, 9:53pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/4 "2021-11-25T21:53:22Z")
> [@emregoker](#): > > In general, they respond very late. We are working to improve this! Stay tuned! Please keep sending in tickets. ---
**Author:** ![emregoker](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emregoker/32/90431_2.png) [@emregoker](https://community.thunkable.com/u/emregoker)\ **Post date:** [November 25, 2021, 10:12pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/5 "2021-11-25T22:12:01Z")
I love thunkable. but the support service is getting worse day by day. I wish you would take care of the problems I shared ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 25, 2021, 10:57pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/6 "2021-11-25T22:57:52Z")
Jared, are you working for Thunkable? That would be a great sign… but I wasn’t aware of that. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [November 26, 2021, 12:12am UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/7 "2021-11-26T00:12:00Z")
> [@tatiang](#): > > Jared, are you working for Thunkable? I start Monday as a Thunkable Success Associate. Day 1. I’m excited to start working with you all!!! Hoping to help a bunch!! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 26, 2021, 1:28am UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/8 "2021-11-26T01:28:49Z")
Awesome! Congrats! I don’t actually work for Thunkable but I’m a huge proponent of it, as you know. ---
**Author:** ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)\ **Post date:** [November 26, 2021, 5:57am UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/9 "2021-11-26T05:57:53Z")
> [@jared](#): > > Chat support is accessed via the blue icon at the lower right of your screen. ![screen](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/d/dd788e3fded35bc338b214e224ed3b0efbb7bae3.png) Always yellow for me 😇 ---
**Author:** ![good-starter432425](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@good-starter432425](https://community.thunkable.com/u/good-starter432425)\ **Post date:** [November 26, 2021, 5:42pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/10 "2021-11-26T17:42:33Z")
by me its also yellow. i think its blue for you because you are working for thunkable ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [November 26, 2021, 5:49pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/11 "2021-11-26T17:49:20Z")
It’s yellow for me too. I was thinking of my old personal site chat icon color. My mistake! 😂 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/4/9486dc3d5bdae0916c33d4cc638b2c242dee92e6.jpeg) ---
**Author:** ![good-starter432425](https://avatars.discourse-cdn.com/v4/letter/g/a8b319/32.png) [@good-starter432425](https://community.thunkable.com/u/good-starter432425)\ **Post date:** [November 26, 2021, 5:52pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/12 "2021-11-26T17:52:35Z")
❔ ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:13pm UTC](https://community.thunkable.com/t/okay-i-bought-thunkable-pro/1634375/13 "2024-11-08T13:13:30Z")