# Not recieving Mail

**URL:** <https://community.thunkable.com/t/not-recieving-mail/1539828>\
**Category:** Questions about Thunkable X\
**Created:** [October 2, 2021, 3:46pm UTC](https://community.thunkable.com/t/not-recieving-mail/1539828 "2021-10-02T15:46:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 2, 2021, 3:46pm UTC](https://community.thunkable.com/t/not-recieving-mail/1539828/1 "2021-10-02T15:46:01Z")

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Hello  
Hi I am not receiving apke download mail on my outlook pls help  
Thanks in advance

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [October 2, 2021, 4:18pm UTC](https://community.thunkable.com/t/not-recieving-mail/1539828/2 "2021-10-02T16:18:08Z")

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Did you check your Outlook **Junk** folder? You need to verify that the email has not been classified as **junk** or **spam**.

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**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\
**Post date:** [October 2, 2021, 5:17pm UTC](https://community.thunkable.com/t/not-recieving-mail/1539828/3 "2021-10-02T17:17:02Z")

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It was in junk I maked it not junk

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [October 2, 2021, 8:05pm UTC](https://community.thunkable.com/t/not-recieving-mail/1539828/4 "2021-10-02T20:05:04Z")

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