# Not able to access docs.thunkable.com?

**URL:** <https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768>\
**Category:** Feedback\
**Created:** [September 14, 2018, 5:51pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768 "2018-09-14T17:51:35Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Techbot](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/techbot/32/11087_2.png) [@Techbot](https://community.thunkable.com/u/Techbot)\
**Post date:** [September 14, 2018, 5:51pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/1 "2018-09-14T17:51:35Z")

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When I try to simply view the page, it rolls me over to GitBook, then I get this message:  
Access to this organization is denied  
You are not a member of this organization or you are logged-in with the wrong account.

I’m lost. Do I have to create a Gitbook account just to read the documents/tutorials?

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**Author:** ![Conor](https://avatars.discourse-cdn.com/v4/letter/c/9d8465/32.png) [@Conor](https://community.thunkable.com/u/Conor)\
**Post date:** [September 14, 2018, 6:00pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/2 "2018-09-14T18:00:05Z")

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It’s working fine for me, maybe you can try clearing your browser cache and/or cookies then try again?

> [@Techbot](#):
>
> Do I have to create a Gitbook account just to read the documents/tutorials?

No, you don’t need to.

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**Author:** ![jbp4444](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jbp4444/32/98_2.png) [@jbp4444](https://community.thunkable.com/u/jbp4444)\
**Post date:** [September 14, 2018, 6:48pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/3 "2018-09-14T18:48:03Z")

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Same here … I cannot view the docs, even after setting up a Gitbook account. The error page shows:

> Access to this organization is denied  
> You are not a member of this organization or you are logged-in with the wrong account.

I tried in an Incognito window and it also required a login.

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**Author:** ![Peter\_Mathijssen](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/peter_mathijssen/32/7493_2.png) [@Peter\_Mathijssen](https://community.thunkable.com/u/Peter_Mathijssen)\
**Post date:** [September 14, 2018, 6:57pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/4 "2018-09-14T18:57:41Z")

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If i go to [docs.thunkable.com](http://docs.thunkable.com) it goes to the gitbook login screen.

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**Author:** ![ajaypal](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ajaypal/32/25808_2.png) [@ajaypal](https://community.thunkable.com/u/ajaypal)\
**Post date:** [September 14, 2018, 7:06pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/5 "2018-09-14T19:06:10Z")

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I am also facing the same issue.  
“You are not a member of this organization or you are logged-in with the wrong account.”

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**Author:** ![Conor](https://avatars.discourse-cdn.com/v4/letter/c/9d8465/32.png) [@Conor](https://community.thunkable.com/u/Conor)\
**Post date:** [September 14, 2018, 7:11pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/6 "2018-09-14T19:11:27Z")

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This is also happening for me now. I’m sure the team will fix it soon. I will pass it on to them to make sure they’re aware.

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**Author:** ![Red\_Panda](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/red_panda/32/19387_2.png) [@Red\_Panda](https://community.thunkable.com/u/Red_Panda)\
**Post date:** [September 14, 2018, 7:15pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/7 "2018-09-14T19:15:58Z")

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I noticed this on some pages, too. You don’t have to create an account to access the docs. Can you please share the direct link, so the Thunkable team can have a look at it?

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**Author:** ![Techbot](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/techbot/32/11087_2.png) [@Techbot](https://community.thunkable.com/u/Techbot)\
**Post date:** [September 14, 2018, 7:21pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/8 "2018-09-14T19:21:55Z")

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It just happened suddenly. I was in the middle of reading up on Tab Navigator, the page rolled over to this, and BAM, no more access.

 ![Capture](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/b/cb7e00272b61f13871dfa2ec916ac00a8f00957c.PNG)

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**Author:** ![arun](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/arun/32/42_2.png) [@arun](https://community.thunkable.com/u/arun)\
**Post date:** [September 14, 2018, 8:26pm UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/9 "2018-09-14T20:26:47Z")

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So sorry for the issue. It should all be resolved now. Let us know if you are still having problems.

Best,  
Arun

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:55am UTC](https://community.thunkable.com/t/not-able-to-access-docs-thunkable-com/46768/10 "2024-11-08T11:55:32Z")

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