# No submission confirmation from Thunkable. App build not showing up in App Connect

**URL:** <https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109>\
**Category:** Issues / Bugs\
**Created:** [August 24, 2022, 5:40pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109 "2022-08-24T17:40:06Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![gilbertalipuiw](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@gilbertalipuiw](https://community.thunkable.com/u/gilbertalipuiw)\
**Post date:** [August 24, 2022, 5:40pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/1 "2022-08-24T17:40:06Z")

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I submitted my app in Thunkable in July 2022, I got a successful notification on Thunkable, but I never received a submission confirmation e-mail from Thunkable. The App build is not showing up in App Connect, as a result, I am unable to submit it for review / approval.

Has anyone else encountered this issue?

Thanks in advance for your help resolving this issue.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/8/f8a6fb363f14598065616558b5d772ea688cc2b0.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/d/ad9f4257ec10736ee8e0ab17c5ee3fa3cc779dd9.png)

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 25, 2022, 12:30pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/2 "2022-08-25T12:30:35Z")

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Hi @gilbertalipuiw

Can you please try publishing again. You should receive an email within an hour usually. It will indicate that the project was either Accepted or rejected by Apple.

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**Author:** ![gilbertalipuiw](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@gilbertalipuiw](https://community.thunkable.com/u/gilbertalipuiw)\
**Post date:** [August 25, 2022, 5:10pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/3 "2022-08-25T17:10:18Z")

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Hi Jared,

Thank you for your response. I have re-submitted, multiple times already. I always get the success dialog box in Thunkable, but never the confirmation e-mail.

Regards,  
Gilbert

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 25, 2022, 5:32pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/4 "2022-08-25T17:32:32Z")

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have you checked your email on this?

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<div class="post-metadata">

**Author:** ![gilbertalipuiw](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@gilbertalipuiw](https://community.thunkable.com/u/gilbertalipuiw)\
**Post date:** [August 25, 2022, 5:58pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/5 "2022-08-25T17:58:32Z")

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Yes, I have. I also checked the spam. I know something is not right because the build never shows up in appstoreconnect. Thank you.

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<div class="post-metadata">

**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 25, 2022, 6:11pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/6 "2022-08-25T18:11:02Z")

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Can you share a project URL that you are experiencing this with?

Hvae you sucessfully published this project before?

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<div class="post-metadata">

**Author:** ![gilbertalipuiw](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@gilbertalipuiw](https://community.thunkable.com/u/gilbertalipuiw)\
**Post date:** [August 25, 2022, 9:30pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/7 "2022-08-25T21:30:59Z")

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Yes, I have successfully published a project in the past, and at that time the e-mail arrived promptly within an hour.

This is the url that I am experiencing problems with: [https://x.thunkable.com/copy/fdccea125cd494721a8237e90021d4e0](https://x.thunkable.com/copy/fdccea125cd494721a8237e90021d4e0)

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<div class="post-metadata">

**Author:** ![gilbertalipuiw](https://avatars.discourse-cdn.com/v4/letter/g/bbe5ce/32.png) [@gilbertalipuiw](https://community.thunkable.com/u/gilbertalipuiw)\
**Post date:** [August 25, 2022, 9:33pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/8 "2022-08-25T21:33:05Z")

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Yes, I have successfully published a a project before, and as you describe my confirmation e-mail arrived within an hour.

This is the url: [Thunkable](https://x.thunkable.com/copy/fdccea125cd494721a8237e90021d4e0)

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<div class="post-metadata">

**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:12pm UTC](https://community.thunkable.com/t/no-submission-confirmation-from-thunkable-app-build-not-showing-up-in-app-connect/2013109/9 "2024-11-08T13:12:58Z")

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