# My uploaded MP4 video is not displaying

**URL:** https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399
**Category:** Questions about Thunkable X
**Created:** [September 26, 2021, 11:08pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399 "2021-09-26T23:08:21Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![ms99151638ohm9](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@ms99151638ohm9](https://community.thunkable.com/u/ms99151638ohm9)
#### Post date: [September 26, 2021, 11:08pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/1 "2021-09-26T23:08:21Z")

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My MP4 video is not displaying. I have downloaded a video from YouTube and converted it to MP4 in VLC. I uploaded a video and it says file format is not supported. Please help.

Here is my project:  
[https://x.thunkable.com/projects/6150e8fbea8abd0010b1ab08/3c17f7c3-f492-4d08-8250-089414fe4acb/designer](https://x.thunkable.com/projects/6150e8fbea8abd0010b1ab08/3c17f7c3-f492-4d08-8250-089414fe4acb/designer)

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [September 27, 2021, 4:22am UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/2 "2021-09-27T04:22:08Z")

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When I preview your project on an iPhone 11, the video player appears but never starts and there is no error message.

Can you upload the video file here?

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### Author: ![ms99151638ohm9](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@ms99151638ohm9](https://community.thunkable.com/u/ms99151638ohm9)
#### Post date: [September 27, 2021, 1:49pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/3 "2021-09-27T13:49:05Z")

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Thank you for replying so quickly. I cannot upload the video here. I ha ve added it to google drive niow. Here it is: [Google Drive: Sign-in](https://drive.google.com/file/d/1dw4oIolBg6JSXZNn2f6wiLZ8YPXN4Brk/view?usp=sharing)

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [September 27, 2021, 2:47pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/4 "2021-09-27T14:47:02Z")

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You need to give access to that link. Otherwise, everyone will have to sign in to Google and request access.

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### Author: ![ms99151638ohm9](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@ms99151638ohm9](https://community.thunkable.com/u/ms99151638ohm9)
#### Post date: [September 27, 2021, 2:58pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/5 "2021-09-27T14:58:47Z")

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I’m sorry, my video is uploaded directly from my desktop. I just made a google link for you.

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [September 27, 2021, 3:07pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/6 "2021-09-27T15:07:50Z")

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Yes, and it’s not correct so I can’t help you.

You need to set it to allow “Anyone with the link” to view the file. See instructions [here](https://support.wix.com/en/article/setting-permissions-for-google-drive-files-and-folders).

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### Author: ![ms99151638ohm9](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@ms99151638ohm9](https://community.thunkable.com/u/ms99151638ohm9)
#### Post date: [September 27, 2021, 3:19pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/7 "2021-09-27T15:19:30Z")

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Sorry, I changed it.

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [September 27, 2021, 3:46pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/8 "2021-09-27T15:46:47Z")

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Thank you. That video file is 160 **bytes**. It also doesn’t open:

![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/2/b2eb9dc40f2f890b0168e440b6646ccc752e2a56.png)

If you download it from that same link, are you able to open and play it on your computer? If so, which application are you using to do so? VLC? I’m guessing you can’t open it because I’ve never seen a video that small work.

Even Google Drive complains about it:

![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/0/606d748d3402bc6080e56589cb5a256eaeb36fa4.png)

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<div class="post-metadata">

### Author: ![ms99151638ohm9](https://avatars.discourse-cdn.com/v4/letter/m/e19b73/32.png) [@ms99151638ohm9](https://community.thunkable.com/u/ms99151638ohm9)
#### Post date: [September 27, 2021, 3:49pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/9 "2021-09-27T15:49:15Z")

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Yes, I sued VLC. Should I try uploading a larger video? It works on my computer. Thanks for your help

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:15pm UTC](https://community.thunkable.com/t/my-uploaded-mp4-video-is-not-displaying/1528399/10 "2024-11-08T13:15:03Z")

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