My phone has problem with thunkable


#1

I have 3 devices and I have a simple app.

my app works at my tablet
my app works at my samsung phone
but my app doesn’t work at my LGG4 beat phone

I have only one screen,no button,no more code blocks… It is a very simple app.

LG G4 beat’s play store and thunkable apps are updated.

what is the problem?


#2

What happens exactly?


#3

stopped:Unfortunately Thunkable

okul_odev.aia (605.7 KB)


#4

Do you have images in your app?
If yes try to remove it and see if it comes from here


#5

I have uploaded nearly 1 mb media file to my app.

I have images. my app’s apk size is 5 MB. I know that bigger than 10 mb apps have problem but it is only 5

Also my app workes at my samsung phone but not at mt LG phone

If the problem is with the images why it workes at samsung


#6

You have images that are too big, you have to reduce the size as much as possible.
Your phones do not have the same Memory that’s why!


#7

my images size is not too big. I have 11 image and all of them is nearly 800 KB. average size of images is 80 KB. do you think is this big?


#8

Yes it is
Try removing it
Or try reduce it (length and height)


#9

ok. i will try


#10

the width and height in pixel is important, not the size in KB
see also tip 2 here


Taifun


#11

ok. thanks. I make smaller the images and height and width sizes. Now it is running