# My Google Play Console account terminated with reason: High Risk Behavior **URL:** \ **Category:** Publishing\ **Created:** [February 17, 2025, 12:57pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202 "2025-02-17T12:57:58Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [February 17, 2025, 12:57pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/1 "2025-02-17T12:57:58Z")
I have programmed an app for the purpose of advising and supporting students using Thunkable and intended to upload it to Google Play. After going through all the steps of moderation, I was given permission to publish the app publicly, but not long after a few days, my account was disabled for High Risk Behavior. ![Screenshot 2025-02-17 194220](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/e/ae133a646e1380709ad0530b270c1fd8bc899369.png) I appealed once but it was rejected, the detailed reason was not provided by Google. They only sent me emails like this, is there any way to solve this problem?, I am just a normal user and have no bad intentions when uploading my app. ![Screenshot 2025-02-17 194634](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/8/58b092ab0255ba2a57fef25466c40cd03efaa67f.png) ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [February 17, 2025, 5:04pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/2 "2025-02-17T17:04:43Z")
1. Did you receive any warning emails from Google about your app prior to this? 2. Does someone else have access to your account? 3. Have you published any other apps? 4. Does your app use the ChatGPT API? If so, do you have guard rails (protections) against people misusing it? 5. Without seeing your app, it’s impossible to know what triggered this decision by Google. Can you post a link to the project? Is it [this app](https://x.thunkable.com/projects/674dd4423914d1faeb7627fb/058874f6-a39d-431e-be9a-81bab3ce7506/designer)? ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [February 17, 2025, 11:53pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/3 "2025-02-17T23:53:58Z")
1. No, I have never received a warning email. 2. Besides me, there is a friend of mine who also has access to my Google Play Console account, but they have never registered for a Google Play Console dev account before and have never had their account disabled. 3. I have never uploaded any other apps 4. Yes my app is using ChatGPT API. I’m not sure how to protect against misuse (If possible can you guide me?). The main use of ChatGPT in my app is: the app collects different scores and ratings of the tests the user has taken, and then gives advice based on them. There is also a function to give advice based on the answers entered by the user. The answers are only viewed once and are not saved. 5. Here is [my app](https://x.thunkable.com/projects/67440680655453b96e37a2d4/5d34a2b2-7e9a-472d-b6bb-783075939fab/designer), this issue has actually been going on for about 20 days and I have made some minor tweaks to the app from the previous version that I submitted to Google for review. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [February 18, 2025, 12:57am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/4 "2025-02-18T00:57:06Z")
> [@apptestcvalst6av](#): > > - Yes my app is using ChatGPT API. I’m not sure how to protect against misuse (If possible can you guide me?). The main use of ChatGPT in my app is: the app collects different scores and ratings of the tests the user has taken, and then gives advice based on them. There is also a function to give advice based on the answers entered by the user. The answers are only viewed once and are not saved. The only thing I can think of is that while ChatGPT has filters in place for certain things, a user could potentially get it to respond in a way that was racist, sexist, threatening, etc. What is the name of the screen where the user can type in a prompt for ChatGPT? ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [February 18, 2025, 3:43am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/5 "2025-02-18T03:43:25Z")
It’s “7. Cảm xúc của bạn hôm nay thế nào” ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/9/599227be7d8976b1743418e7adf13ca631383feb.jpeg) It is a function that asks about how the user feels that day. After pressing the “next” button, a pop up will appear allowing the user to share more about what makes them feel that way (optional). The content the user shares will be saved and transferred to a screen where ChatGPT gives advice based on the feelings and content they share. This pop up will show up when user press “next” button: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/5/d5b3ced3e21d664cfcb52d6fc419a80f17af4565.jpeg) Then “Next”: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/b/7b8710617cd53efc67fac7b191ee8706a16d055e.jpeg) Users can enter content here and press “next” to receive advice or choose to skip and be redirected to the home page. If the user presses “next”, they will be redirected to this screen which has the ChatGPT API: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/a/4ad9d3f661a33375eaca1e4da5e88ab7747104fe.jpeg) ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [February 19, 2025, 6:49pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/6 "2025-02-19T18:49:47Z")
What language is that? ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [February 20, 2025, 11:11am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/7 "2025-02-20T11:11:30Z")
Its Vietnamese ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [February 20, 2025, 4:44pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/8 "2025-02-20T16:44:12Z")
oh ok ---
**Author:** ![danielwm532gr](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/danielwm532gr/32/182190_2.png) [@danielwm532gr](https://community.thunkable.com/u/danielwm532gr)\ **Post date:** [March 2, 2025, 4:57am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/9 "2025-03-02T04:57:29Z")
same thing happened to my account. My app gathers absolutely no info from the user. Does not send any data over the internet. (it uses bluetooth) They flagged my account when I added an in-app release notes page to the app. Took two months and multiple emails to support for them to reinstate my account ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [March 3, 2025, 4:49am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/10 "2025-03-03T04:49:04Z")
So your account is restored?. Can you help me with the details of the steps to make the recovery process as fast as possible? Since you have experience, thank you very much. ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [March 3, 2025, 1:36pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/11 "2025-03-03T13:36:02Z")
It’s been a while since you started analyzing my project, do you have any solutions or suggestions for me, if I send an appeal to Google Play, what should I send them so they can review and restore my account? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [March 4, 2025, 5:11am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/12 "2025-03-04T05:11:25Z")
I didn’t find anything else that might trigger the violations they mentioned. In order to know what you should send them, I’d think you would need to know what exactly violated their policies. ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [March 4, 2025, 5:47am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/13 "2025-03-04T05:47:34Z")
It is quite difficult to know the detailed reason why they disabled my account because in my first appeal I told them they could tell me the details of the violation but they refused to give me the detailed reason and only said the following in their reply gmail: “We can confirm that we have identified _ **a pattern of high risk or abuse associated with your Developer Account** _ and have taken this action pursuant to Section 8.3 or 10.3 of Google Play’s Developer Distribution Agreement. As we previously explained, in order to prevent bad-faith developers from gaming our systems and putting our users at risk in the process, _ **we can’t share the reasons** _ we’ve concluded that your account is at high risk. Your Developer account remains terminated due to prior violations of the Developer Program Policies and Developer Distribution Agreement by this or associated, previously terminated Google Play Developer accounts.” ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [March 4, 2025, 6:32am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/14 "2025-03-04T06:32:34Z")
> [@apptestcvalst6av](#): > > we have identified _ **a pattern of high risk or abuse associated with your Developer Account** _ Something caused that. So I assume someone with access to your account did something to violate their policies. It seems like a pretty severe violation. It’s a good reminder to not give anyone else access to your accounts. ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [March 5, 2025, 12:09am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/15 "2025-03-05T00:09:54Z")
For that reason, how should I appeal and with what evidence? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [March 5, 2025, 3:02pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/16 "2025-03-05T15:02:30Z")
You’re asking questions I don’t know the answer to. I’m sorry I can’t help more. ---
**Author:** ![apptestcvalst6av](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apptestcvalst6av/32/192416_2.png) [@apptestcvalst6av](https://community.thunkable.com/u/apptestcvalst6av)\ **Post date:** [March 5, 2025, 3:15pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/17 "2025-03-05T15:15:10Z")
Okay, thank you for taking the time to analyze and give me advice, I really appreciate it, I will continue to research the problem and if I have a solution I will share it with the community. ---
**Author:** ![joybarman011se2](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@joybarman011se2](https://community.thunkable.com/u/joybarman011se2)\ **Post date:** [April 28, 2025, 7:28pm UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/18 "2025-04-28T19:28:03Z")
Have you solved your problem ---
**Author:** ![dixonmitchell2264896](https://avatars.discourse-cdn.com/v4/letter/d/ce7236/32.png) [@dixonmitchell2264896](https://community.thunkable.com/u/dixonmitchell2264896)\ **Post date:** [September 12, 2026, 7:44am UTC](https://community.thunkable.com/t/my-google-play-console-account-terminated-with-reason-high-risk-behavior/3581202/19 "2026-09-12T07:44:33Z")
old account use pls