# My Google Play Console account got terminated what to do

**URL:** <https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569>\
**Category:** Publishing\
**Created:** [January 27, 2021, 4:11am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569 "2021-01-27T04:11:55Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![gm\_shack](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gm\_shack](https://community.thunkable.com/u/gm_shack)\
**Post date:** [January 27, 2021, 4:11am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/1 "2021-01-27T04:11:55Z")

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My Google Play Console account got terminated what to do?

3 of my apps got suspended so it got terminated

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**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\
**Post date:** [January 27, 2021, 6:31am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/2 "2021-01-27T06:31:07Z")

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some might have flaaged it  
thay also give reason on mail  
check once

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**Author:** ![gm\_shack](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gm\_shack](https://community.thunkable.com/u/gm_shack)\
**Post date:** [January 27, 2021, 6:37am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/3 "2021-01-27T06:37:16Z")

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This is a notification that your Google Play Publisher account has been terminated.

**REASON FOR TERMINATION** : Multiple violations of the [Developer Program Policies](https://www.google.com/appserve/mkt/p/AD-FnEz4Ly5SUYxM8uyhDdcwoNQzoMWfjpJl8jwbx_ExtRfc5JrWP4AehWDcG0t-YKjTu6UchlnOzCfz1JHD0iuQsiHXHiNxKmm_ZZM9yNm68IcmI31NvJIiibzHjZpR) and [Developer Distribution Agreement](http://www.google.com/appserve/mkt/p/AD-FnEw3yDLi9cY7AY8y3JYojuMyH55oaO0qpL6cIQ3uVmyHofaYGWAz5HsrcOzAoyyZm5aSj1OxfM6uXWplLNWJ_wAvZjrZQeXTfwc5MfjbSyPwdH3KttJipGAXcRn8bW9JnA) as outlined in previous emails sent to the registered email address of your Publisher account.

Google Play Publisher terminations are associated with developers, and may span multiple account registrations and related Google services.

You can visit the [Developer Policy Center](https://www.google.com/appserve/mkt/p/AD-FnExvSFBj9yX7e_n3rXo1f1CVMMMLdMfniWpwsGB_3hQEKHwF3uoZd3SCVbVEFesrL_jwk1w5l1n5HlD4WyL7Nx0xtPxjNEkMclu2yb1Z1wEhqQ-1SONXvYvGAvDZkBEvrpeYdQ) to better understand how we enforce Developer Program Policies. If you’ve reviewed the policy and feel this termination may have been in error, please reach out to our [policy support team](https://www.google.com/appserve/mkt/p/AD-FnEwxHgEc40wrmVSY1cJEEUf8jVeSJcg10SIw4QrOgRuSsXXAD_8WpY-Y0AG3l4fJMXmY7JuATydKcOn8dxxhu9WJ0ECbApfcP9fbcdNexIO_9SY9ftEBSqNCatIOsU3_V8FsuDDEGYlK9vgbFBHg8GE-CrxG2jrp0JU1TrTUE1xv869_N5UKXEVBm8CgGe5wUauK8UDjRAYSEeUTuhHC9QkY53mVuIkav5EZ).

Please do not attempt to register a new developer account. We will not be restoring your account at this time.

The Google Play Team

This is the reason they had given

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**Author:** ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)\
**Post date:** [January 27, 2021, 8:37pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/4 "2021-01-27T20:37:54Z")

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> [@gm\_shack](#):
>
> Multiple violations of the [Developer Program Policies](https://www.google.com/appserve/mkt/p/AD-FnEz4Ly5SUYxM8uyhDdcwoNQzoMWfjpJl8jwbx_ExtRfc5JrWP4AehWDcG0t-YKjTu6UchlnOzCfz1JHD0iuQsiHXHiNxKmm_ZZM9yNm68IcmI31NvJIiibzHjZpR) and [Developer Distribution Agreement](http://www.google.com/appserve/mkt/p/AD-FnEw3yDLi9cY7AY8y3JYojuMyH55oaO0qpL6cIQ3uVmyHofaYGWAz5HsrcOzAoyyZm5aSj1OxfM6uXWplLNWJ_wAvZjrZQeXTfwc5MfjbSyPwdH3KttJipGAXcRn8bW9JnA) as outlined in previous emails sent to the registered email address of your Publisher account.

So check your previous emails for the violations.

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**Author:** ![gm\_shack](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gm\_shack](https://community.thunkable.com/u/gm_shack)\
**Post date:** [January 28, 2021, 1:41am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/5 "2021-01-28T01:41:08Z")

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I know all that, so I sent an appeal that I would be careful the next time. that would be okay right?

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**Author:** ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)\
**Post date:** [January 28, 2021, 7:48pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/6 "2021-01-28T19:48:30Z")

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Google rarely reverse their decision unless you can show they made a mistake.

Hopefully it will work out for you.

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**Author:** ![drted](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/drted/32/92694_2.png) [@drted](https://community.thunkable.com/u/drted)\
**Post date:** [February 6, 2021, 1:48pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/7 "2021-02-06T13:48:12Z")

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I had an issue with one of my apps and went through the appeal process. The issue was that had (in Google’s assessment) misrepresented my app. I went back and read the policies carefully and changed the description and the various privacy policy disclaimers. My app and account were restored. The emails google send are vague. Take your time and read the email and all of the links they provide carefully and make sure you address all possible issues. Avoid arguing or simply resubmitting the same information.

Best of luck.

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**Author:** ![gm\_shack](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gm\_shack](https://community.thunkable.com/u/gm_shack)\
**Post date:** [February 8, 2021, 4:06am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/8 "2021-02-08T04:06:50Z")

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Hey @drted I tried exactly what you said and requested to get my dev account back and I got this email today

`Thanks for contacting the Google Play team.

We’ve reviewed the appeal for your developer account termination and have conditionally accepted the appeal based upon leniency considerations.

Conditions of the reinstatement:  
Please remove all metadata mentions of COVID-19 or its synonyms for your apps (io.kodular.gmshack11.Crusher, io.kodular.shakthivign.CovidCrusher, appinventor.ai\_shakthivign.coronafinisher). This includes references in places such as the app title, description, release notes. For additional guidance on Store Listing Guidelines, please refer to this Android Developer Blog post.

Please note that we don’t allow apps that merely provide the same experience as other apps already on Google Play. Apps should provide value to users through the creation of unique content or services.

You can read through the Repetitive Content policy page for more details and examples of common violations.

The account in question has been re-enabled for further use. Please note that any new policy violations may result in your account’s permanent termination from Google Play, as well as any associated accounts.

Please sign in to your Play Console to modify and/or republish any reinstated apps to make them available on Google Play. Before republishing your apps, you may also want to review the Developer Program Policies for additional policy guidance.

Please let me know if you have any other questions.

Regards,  
Arthur  
The Google Play Team  
Please visit the Google Play Developer Policy Center and Google Play’s Academy for App Success to learn more about building policy compliant and high quality apps. You can also visit the Android Developers Blog for the latest Android and Google Play news for app and game developers.`

And THEY GAVE ME BACK MY DEV ACCOUNT!!!

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**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 14, 2021, 6:11pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/9 "2021-09-14T18:11:44Z")

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hey @gm_shack  
can you explain by step what you did to return your account.because i didnot undertand.  
i allready appeal and waiting for reply.  
but i need to do exact same you did , so i need some help.  
thank you.

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**Author:** ![vishruth-ram](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\
**Post date:** [September 16, 2021, 12:32pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/10 "2021-09-16T12:32:02Z")

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> [@gm\_shack](#):
>
> metadata mentions of COVID-19 or its synonyms for your apps (io.kodular.gmshack11.Crusher, io.kodular.shakthivign.CovidCrusher, appinventor.ai\_shakthivign.coronafinisher). This includes references in places such as the app title, description, release notes. For additional guidance on Store Listing Guidelines, please refer to this Android Developer Blog post.

Google play can’t handle other `metadata` from your `.apk` which the following `metadata` will access your google developers account. for data security. overloading of data can cause removal of app data which takes over all the data stored by our project. which in sense, it will give a notification as the server for your app was lost. the system may troubleshoot which may take things a big turn. this cause will remove your dev account too.

so it blocked you dev account not damage the system.

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**Author:** ![vishruth-ram](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\
**Post date:** [September 16, 2021, 12:33pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/11 "2021-09-16T12:33:21Z")

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> [@shriffadlpxnn6s](#):
>
> but i need to do exact same you did

> **[Play Console Help](https://support.google.com/googleplay/android-developer/?hl=en-GB#topic=3450769)**
>
> Official Google Play Console Help Center where you can find tips and tutorials on using Google Play Console and other answers to frequently asked questions.

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**Author:** ![gm\_shack](https://avatars.discourse-cdn.com/v4/letter/g/c5a1d2/32.png) [@gm\_shack](https://community.thunkable.com/u/gm_shack)\
**Post date:** [September 17, 2021, 7:03am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/12 "2021-09-17T07:03:26Z")

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after you sent an appeal you just need to wait it took around 2 weeks or so for their response

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**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 17, 2021, 7:22am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/13 "2021-09-17T07:22:31Z")

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thank you @gm_shack  
i received reply . we have confirmed our initial decision.

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**Author:** ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)\
**Post date:** [September 17, 2021, 11:46am UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/14 "2021-09-17T11:46:43Z")

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> [@shriffadlpxnn6s](#):
>
> we have confirmed our initial decision.

You have learnt a valuable lesson, follow Google’s policies or face the consequences. Hopefully this will serve as a warning to others.

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [September 17, 2021, 12:42pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/15 "2021-09-17T12:42:17Z")

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Worth sharing this old post again I think:

> [@Google has terminated your activities and Google Play Developer Account](https://community.thunkable.com/t/google-has-terminated-your-activities-and-google-play-developer-account/125727):
>
> Hi, If your read this topic it means maybe you too google deleted your google play developer account. For me Google is not reliable at all, many developers have seen their account deleted including mine, I published an article, it must be shared a maximum wink And here i have publish alternative to help developper who search an other Store wink Thanks wink We must not give up

A lot of folks building apps for the first time don’t seem to fully realise their responsibilities as developer and publisher.

It’s so important that everyone takes the time to familiarise themselves with the policies of the marketplace where they’re operating (ignorance of the law is no excuse, and all that!)  
It’s like setting up a store in the real world and saying “oh, I didn’t know I had give customers receipts” or “no one told me I had to pay taxes”.

A small bit of research upfront will save you a ton of time and energy in the long run

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**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 17, 2021, 1:59pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/16 "2021-09-17T13:59:12Z")

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dear @domhnallohanlon  
in the real life if you do mistake in real work.you will pay Fine. not to destroy your work.

for me i purchase 3 games from site legal.  
i search in google play store , and i didnot see the same games.,so i upload them to google play store.  
google accept them and make them live in the store.  
and after 3 days ,i get the 3 games susbended .and my account terminated.  
note now i fount the same games in the store.

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**Author:** ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)\
**Post date:** [September 17, 2021, 3:13pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/17 "2021-09-17T15:13:01Z")

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> [@shriffadlpxnn6s](#):
>
> not to destroy your work.

When you create a Google Developer account you agree to their Terms and Conditions. If you do something against those Google have every right to ban you, it’s their company and their rules.

> [@shriffadlpxnn6s](#):
>
> for me i purchase 3 games from site legal.  
> i search in google play store , and i didnot see the same games.,so i upload them to google play store.  
> google accept them and make them live in the store.  
> and after 3 days ,i get the 3 games susbended .and my account terminated.

You are supposed to upload your own original work, or prove you have authorisation to upload someone else’s work. Did you purchase a licence to resell those games?

> [@shriffadlpxnn6s](#):
>
> note now i fount the same games in the store.

Check the apps’ descriptions or websites. Perhaps the original developer uploaded them, or someone purchased a licence or got permission to upload the. If not then complain to Google.

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**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 18, 2021, 3:59pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/18 "2021-09-18T15:59:51Z")

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dear @Dean_Artis  
now for example the developer for the one susbended game seller site:

> **[Kong Hero – Platformer Complete Game Template | Packs | Unity Asset Store](https://assetstore.unity.com/packages/templates/packs/kong-hero-platformer-complete-game-template-66709#reviews)**
>
> Use Kong Hero – Platformer Complete Game Template from ADDPGAMES to elevate your next project. Find this & more Packs and templates on the Unity Asset Store.

> **[Kong Hero – Platformer Complete Game Template](https://codecanyon.net/item/kong-hero-platformer-complete-game-template/24016210)**
>
> DEMO ANDROID have 3 ads versions
> 1. ADMOB versions
> \- Rewarded video ad: admob
> \- Gameover ad: admob
> Finish game ad: admob
> 
> 
> 2. UNITY version
> \- Rewarded video ad: unity
> \- Gameover ad: unity
> \- Finis...

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**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 18, 2021, 4:00pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/19 "2021-09-18T16:00:26Z")

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> **[Buy Kong Hero Platformer Unity Template - Sell My App](https://www.sellmyapp.com/downloads/kong-hero-platformer-controller-game-kit/#)**
>
> Buy Kong Hero Platformer Unity Template, ready for launch in the best price and only on Sell My App!

the developer is same in three sites.

now the game in not in the developer google play :

[https://play.google.com/store/apps/developer?id=ADDPGAMES&hl=ar&gl=US](https://play.google.com/store/apps/developer?id=ADDPGAMES&hl=ar&gl=US)

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<div class="post-metadata">

**Author:** ![shriffadlpxnn6s](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@shriffadlpxnn6s](https://community.thunkable.com/u/shriffadlpxnn6s)\
**Post date:** [September 18, 2021, 4:01pm UTC](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569/20 "2021-09-18T16:01:01Z")

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but i found it here in google play :

> <https://play.google.com/store/apps/details?id=com.game.jiayou.FruitNinjaHD&hl=ar&gl=US>
>
> تشغيل ، والقفز ، والهجوم ، واستكشاف. عبور المخاطر المختلفة والوصول إلى الوجهة...

and i purchased from here

> **[Kong Hero | Buy Unity Games Source Code For Android & IOS - Milysource](https://www.milysource.com/downloads/kong-hero/)**
>
> Unity 2019

so what should i do?

sorry i add three reply post because not allow for me to add more than two link in one post.  
thank you.

[Next page](https://community.thunkable.com/t/my-google-play-console-account-got-terminated-what-to-do/1070569.md?page=2)
