# Keystore Not Uploading **URL:** \ **Category:** Feedback\ **Created:** [December 15, 2017, 3:24pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353 "2017-12-15T15:24:32Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 3:24pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/1 "2017-12-15T15:24:32Z")
Hi i guess keystore is not uploading properly cause i have real , proper key store and i inserted it in app and tried to upload in play store is says package name is not same !! several times i’m trying can any say what’s happening !. Usually when we upload keystore its shows saved in top right ?? i guess i’m not sure … if yes when i tried to upload it never showed like that now ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [December 15, 2017, 3:27pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/2 "2017-12-15T15:27:46Z")
Hi there, Package name and keystore are not the same thing.if you package name is different it’s because you have possibly: - Changed email address - Changed you app name - Used upload legacy aia Hope that helps! ---
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 3:30pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/3 "2017-12-15T15:30:37Z")
but i haven’t done any thing like that ---
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 3:34pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/4 "2017-12-15T15:34:13Z")
is there any way to fix it ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [December 15, 2017, 3:38pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/5 "2017-12-15T15:38:35Z")
Why did you change your own keystore? Unless you have a backup there is no way to change this. ---
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 3:42pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/6 "2017-12-15T15:42:53Z")
i didn’t change i shifted from beta to app.thunkable k and i then after long time im trying to update it says like this ---
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 3:44pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/7 "2017-12-15T15:44:35Z")
okay tell one thing is there any change if i create a again app in different account and upload the key store ---
**Author:** ![Taifun](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/taifun/32/1547_2.png) [@Taifun](https://community.thunkable.com/u/Taifun)\ **Post date:** [December 15, 2017, 4:02pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/8 "2017-12-15T16:02:26Z")
> [@mohamed\_nizamudeen](#): > > i didn’t change i shifted from beta to app.thunkable k and i then after long time im trying to update it says like this download your keystore from beta and upload it into production you first might want to store backups of **both** keystores… Taifun ---
**Author:** ![mohamed\_nizamudeen](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@mohamed\_nizamudeen](https://community.thunkable.com/u/mohamed_nizamudeen)\ **Post date:** [December 15, 2017, 5:48pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/9 "2017-12-15T17:48:10Z")
i did still its same no change ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [December 15, 2017, 6:07pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/10 "2017-12-15T18:07:25Z")
Can you please upload a screenshot of the error message you are seeing in Google Play. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:05pm UTC](https://community.thunkable.com/t/keystore-not-uploading/12353/11 "2024-11-08T12:05:56Z")