# Issue with apple store connect skipping export compliance step - app cannot be installed

**URL:** https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458
**Category:** Issues / Bugs
**Created:** [December 8, 2022, 5:07pm UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458 "2022-12-08T17:07:07Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)
#### Post date: [December 8, 2022, 5:07pm UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/1 "2022-12-08T17:07:07Z")

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When I publish my thunkable app to my app store connect, before I can test it or submit it I need to confirm export compliance step. I also get an email stating as such.

The build I sent last night automatically was approved (skipped export compliance step) and when I go to install it through testflight I cannot. Instead I get this error on my phone.  
'Unalbe to intall “app name” This app cannot be installed because its integrity could not be verified"

It’s blocking me from testing and submitting to the app store.

 ![IMG_5617](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/1/21b6068e70982a874d25b02552bc7766254b2f00.jpeg)  
 ![Screen Shot 2022-12-08 at 8.27.19 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/c/6c1dfc857b9fcb39b5b0a2cf7004eceec2b522d1.png)  
 ![Screen Shot 2022-12-08 at 8.29.15 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/5/f57cffab3a120a3b25d29c48173c4f7fbdc895b2.jpeg)

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### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [December 8, 2022, 7:14pm UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/2 "2022-12-08T19:14:20Z")

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@exploriverse.com If you’re publishing with push notifications for the first time, you will need to make some updates to your certifications and create a new mobile provisioning file.

> **[Publish to App Store (iOS)](https://docs.thunkable.com/publish-to-app-store-ios#adding-push-notifications)**
>
> How to publish your Thunkable Project to the Apple App Store

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<div class="post-metadata">

### Author: ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)
#### Post date: [December 8, 2022, 9:11pm UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/3 "2022-12-08T21:11:20Z")

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I’m not pushing with push notifications

I published another build and it skipped the export compliance step. [Publish to App Store (iOS) - Thunkable Docs](https://docs.thunkable.com/publish-to-app-store-ios)

Anyone else confirm this behavior?

![Screen Shot 2022-12-08 at 1.14.11 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/6/c68344e47b22d160d3f29a79e147ee64e3f25db8.png)

 ![Screen Shot 2022-12-08 at 1.12.59 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/2/42aa8aadeff8b785b3f697b7fce6a8afe6b196d4.png)

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### Author: ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)
#### Post date: [December 9, 2022, 10:33am UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/4 "2022-12-09T10:33:19Z")

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You can’t test an app without completing the export compliance section afaik

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### Author: ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)
#### Post date: [December 10, 2022, 6:47am UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/5 "2022-12-10T06:47:01Z")

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I think it was a bug with testflight or appstore. As I just tried to install the apps and they installed correctly. I didn’t make any changes.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:12pm UTC](https://community.thunkable.com/t/issue-with-apple-store-connect-skipping-export-compliance-step-app-cannot-be-installed/2171458/6 "2024-11-08T13:12:39Z")

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