# Is it necessary to upload iPad screenshots in App Store Connect?

**URL:** <https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333>\
**Category:** Questions about Thunkable X\
**Created:** [September 11, 2022, 6:06am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333 "2022-09-11T06:06:23Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 11, 2022, 6:06am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/1 "2022-09-11T06:06:24Z")

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Hi all, I am publishing my app to App Store, and I am confused on whether I should upload iPad (2nd & 3rd/4th gen) screenshots or not… (I have managed to collect screenshots for both sizes of iPhones)

I read this answer on Stack Overflow - [xcode - iOS App Store Connect is now requiring iPad screen shots even though app does not support iPad - Stack Overflow](https://stackoverflow.com/a/71825597), which says not uploading iPad snaps should not be a problem in submission. But when I visit my app on App Store Connect, I am not seeing any option saying that screenshots are optional for iPad…

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/5/85aa805b4704574c108b3d51ab6b285f5cdbc1bd.png)

Also, [https://help.apple.com/app-store-connect/#/devd274dd925](https://help.apple.com/app-store-connect/#/devd274dd925) says -

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/3/83d82b1dc88087cd892c0c9ad952be9513e60a09.png)

What if I don’t upload for iPad - will my app become unavailable for iPads? My app sure does work on an iPad, but I do not have an iPad so I am wondering if it’s mandatory to upload screenshots or not. Please guide… Thanks! 🙂

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [September 11, 2022, 10:26am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/2 "2022-09-11T10:26:01Z")

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You have 2 choices:

- In general, your app should work on all iOS mobile platforms and therefore you will need to show how your app will look when using these different devices.
- Choose to have your app work on iPhones only and when this is selected then you will not need to upload images related to iPad. To do that you need to have access to the **project editor** and just **uncheck iPad**.

If in the other hand, if you do not have access to this option, then it would be a feature to implement in Thunkable.

**[Update]**

See this post for more explanation

> <https://stackoverflow.com/questions/63079324/how-to-publish-an-app-only-for-iphone-and-not-to-ipad>

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 11, 2022, 10:46am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/3 "2022-09-11T10:46:23Z")

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Hi @muneer, always nice to have a reply from you 🙂

As app is made on Thunkable, I think I don’t have access to the “Project Editor” in XCode (as the link says)… Is there any similar option in app store connect or so?

Thanks!

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [September 11, 2022, 11:03am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/4 "2022-09-11T11:03:38Z")

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This is a similar inquiry about a year ago in the Apple forum

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/4/94b03018a3845e1f12008b39b796b386693d3edc.png)

See the comment

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/f/5fbc0ffc1d7eb41dc9dca48be9dea33bb912b549.png)

So it seems the only way out is for Thunkable to have the target iPhone/iPad as an option.

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 11, 2022, 11:05am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/5 "2022-09-11T11:05:14Z")

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Thanks, it seems arranging iPad screenshots is my only way out at the moment…

Thanks a lot! 👍

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 11, 2022, 12:48pm UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/6 "2022-09-11T12:48:09Z")

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@muneer I had a quick question if you don’t mind - as I mentioned earlier, I have the screenshots for 5.5 inch & 6.5 inch iPhones (taken from iPhone 7 & XR respectively) - can I resize those screenshots to make them look like iPad 2nd Gen (resized from iPhone 7) & 3rd Gen (resized from iPhone XR) screenshots?

Will this cause a problem with apple? Kindly guide… Thanks! 🙂

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [September 11, 2022, 12:59pm UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/7 "2022-09-11T12:59:16Z")

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> [@kartik14](#):
>
> can I resize those screenshots to make them look like iPad 2nd Gen (resized from iPhone 7) & 3rd Gen (resized from iPhone XR) screenshots?

Yes you can do that although I would recommend that you use the developers option in Chrome and view your app as iPad and take the screenshots.

I only published to App Store once and used this trick for the images.

Check also  
[https://shotbot.io/](https://shotbot.io/)

> **[MockUPhone](https://mockuphone.com/#ios)**
>
> MockUPhone is a free tool that helps you wrap app screenshots in different mobile devices. Support iPhone mockup, iPad mockup, Android mockup and TV mockup.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [September 11, 2022, 1:03pm UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/8 "2022-09-11T13:03:32Z")

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@muneer suggestion is the best option for someone without the iPad.

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<div class="post-metadata">

**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 11, 2022, 1:23pm UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/9 "2022-09-11T13:23:33Z")

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@muneer @jared thanks for replying. For the developers option method, I would need the Business plan in Thunkable right - as the PRO plan doesn’t support responsive webapps? Or am I getting something wrong over here?

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [September 11, 2022, 1:56pm UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/10 "2022-09-11T13:56:41Z")

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> [@kartik14](#):
>
> I would need the Business plan in Thunkable right

No.

From the Thunkable design screen click the **Preview** button  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/b/4bfbf4807723fa17633c49d39151712db25ca212.png)

Right-click anywhere in the screen and select **inspect**

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/b/db743e81b8e2a4d07df389fae39706ed70f4ddc0.png)

Now choose the screen dimension you desire

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/2/12db79816b4cf53665ae5c1c0f00ba74fc392d21.png)

Hope to have answered your question clearly.

**[Note]**  
The same steps works in both DnD and StP.

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<div class="post-metadata">

**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 12, 2022, 3:52am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/11 "2022-09-12T03:52:09Z")

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@muneer, thanks for replying. This is how it looked when I clicked the preview button, right-clicked and selected inspect, then chose the phone view, and set the dimensions of an iPad Pro (20% size) -

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/4/d49cc1e0a70e0f406b075b6fb486c4748f761f07.png)

This preview also shows the thunkable platform, as you can see in above image. How can I just get the preview screen? Am I still missing something? Thanks for guiding so far 🙂

[I am using snap to place btw]

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [September 12, 2022, 5:29am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/12 "2022-09-12T05:29:30Z")

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If I understand you right, now you just need to capture a partial screen.

Remember that the screen size might not be the one required by Apple so you need to fix it with one of the online screen converters.

Alternatively, you can use one of the apps I shared in an earlier post.

**[Update]**

Here I have chosen iPad Mini and viewing a site registration

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/6/b613d17da11b2e3be61e8a5e75decb5785b76eed.png)

This is a screenshot of a sample app

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/7/1784bc29ecdc676b1f894c269d9aaac1e98be6db.png)

When you start your app from the `Live Test` menu button  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/c/5c17623a4c9d5f66cefa2839a4a29f6afe487d69.png)

You need to click `Preview as a responsive web app` link  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/e/3e7c99728acbbc26f787f81d28a72f27b380e8b6.png)

Then you can right click and choose `inspect`.

This is an iPad Mini version of the sample app

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/a/4a70f44f9b6c643d8c83c4ed3d8d0f3285593f44.png)

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<div class="post-metadata">

**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [September 20, 2022, 6:06am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/13 "2022-09-20T06:06:59Z")

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Hi @muneer, apologies for not following up…

So I used live web preview, grabbed a few screenshots, edited them a bit, and used [appscreens.com](http://appscreens.com) to render the raw screenshots into device frames (AppScreens is a very helpful screenshot tool).

> **[Screenshot creator for the Apple App and Google Play Store](https://appscreens.com)**
>
> We bring together everything that is required to design and generate screenshots for your iOS and Android apps in a matter of minutes. From a single responsive design, AppScreens exports all required screenshot sizes for apps on the Apple App &...

The live web preview it’s a very helpful feature indeed for someone with no iPad… Thanks for the solution! 😄

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [December 19, 2022, 6:07am UTC](https://community.thunkable.com/t/is-it-necessary-to-upload-ipad-screenshots-in-app-store-connect/2036333/14 "2022-12-19T06:07:06Z")

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