# Ios webviewer NSUserTrackingUsageDescription

**URL:** <https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606>\
**Category:** Questions about Thunkable X\
**Created:** [February 11, 2022, 1:05am UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606 "2022-02-11T01:05:44Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![CMSMD](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@CMSMD](https://community.thunkable.com/u/CMSMD)\
**Post date:** [February 11, 2022, 1:05am UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/1 "2022-02-11T01:05:44Z")

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I have web viewer in my app. I have issue to publish to ios. When I made the Tracking usage description as Blank, I have error as “Unexpected error occurred” and automatically close the app. If I enter the description in Tracking usage description, I have error as NSUserTrackingUsageDescription in App Privacy section, so I cannot forward to submit the app to ios. I do not use any Admob or location censor at all. Anyone know the solution for my case.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [February 11, 2022, 2:51am UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/2 "2022-02-11T02:51:50Z")

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Do you require `Location Services` when using the `Web Viewer?

If YES, then you have to supply enough information in the policy section.

If NO, then **switch it OFF** from the `Web Viewer` property tab.

**[Update]**  
I just reviewed the `Web Viewer` properties tab and it says **Android only** so this should not be the problem.  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/b/0bdc83f2995da1ecddd0f36b12bb25cf91337602.png)

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<div class="post-metadata">

**Author:** ![CMSMD](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@CMSMD](https://community.thunkable.com/u/CMSMD)\
**Post date:** [February 11, 2022, 12:22pm UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/3 "2022-02-11T12:22:02Z")

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I do not use the Location Services at all. Do you have any direction or advice to set up App policy to remove NSUserTrackingUsageDescription and submit for review? I set up app policy and submit several times, but the Apple rejected again.

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [February 11, 2022, 12:39pm UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/4 "2022-02-11T12:39:04Z")

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Before submitting the app to App Store, if you are not using any of the components / services that can cause tracking then make sure you delete the default text in the tracking box in the project settings page in Thunkable.  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/b/7bf5365e6d9b7ba46d3268d65ab5da5068b56fb6.png)

**[Update]**  
Remember that BLE, Maps, Push Notification and Location Sensors are all regarded as tracking components.  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/3/e3d93b30c95c78920dbaed427f2bc84098fc836f.png)

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<div class="post-metadata">

**Author:** ![CMSMD](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@CMSMD](https://community.thunkable.com/u/CMSMD)\
**Post date:** [February 11, 2022, 1:50pm UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/5 "2022-02-11T13:50:25Z")

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If I use the web viewer and leave Tracking Usage Description as blank, it give an error as “Unexpected error occoured” when I open the app.

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [February 11, 2022, 2:29pm UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/6 "2022-02-11T14:29:54Z")

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See this post. It should gives you guidelines of what to fill in App Store Connect to get over this issue.

> [@Cannot Submit for App Store Rieview. Your app contains NSUserTrackingUsageDescription](https://community.thunkable.com/t/cannot-submit-for-app-store-rieview-your-app-contains-nsusertrackingusagedescription/1717688/8):
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> I’m now able to submit. To address this issue go to App Store Connect \> App Privacy: 1- under Data Types \> Location \> I selected Precise Location \> Next \> Save 2-under the gray Location/Precise Location Section (pictured below) press the blue Edit Button and tick these 3 selections: • Used for App Functionality • Linked to the user’s identity • Used for tracking purposes this is the last option, you must tick Yes, we use precise location data for tracking purposes. This will make the error …

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [May 12, 2022, 2:30pm UTC](https://community.thunkable.com/t/ios-webviewer-nsusertrackingusagedescription/1727606/7 "2022-05-12T14:30:07Z")

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