# iOS restarts by itself, Android works fine

**URL:** <https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055>\
**Category:** Questions about Thunkable X\
**Created:** [October 1, 2019, 2:33am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055 "2019-10-01T02:33:47Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Carlos\_Bieberach](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)\
**Post date:** [October 1, 2019, 2:33am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/1 "2019-10-01T02:33:47Z")

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Hello suddenly my iOS version re-starts by itself. Android is no problem.

My App stores a value after it registers with my server the first time. Next time you start the app, registration process is not invoked. Some 5 days ago, the iOS version doesn’t store the value and goes 100% to the registration process while the Android version works correctly as always.

The only thing I added 5 days ago is a function that downloads a csv file. Funny thing is that i dont get to call that function on iOS because it always goes to registration and after i fill out the form and hit submit, the App restarts. Remember, it only happens in iOS and my Registration process has been working for months.

I need to share this project with somebody that is willing to take a look.

Thank you in advance,

Carlos

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [October 1, 2019, 3:26am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/2 "2019-10-01T03:26:47Z")

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Hi, @Carlos_Bieberach! 👋

* * *

> [@Carlos\_Bieberach](#):
>
> iOS version re-starts by itself.

I think you have the latest **iOS 13** on yours.  
The developers are fixing (almost fixed) this issue, that the app immediately closes after opening.

* * *

@Mark should help you on this regard with **iOS** updates.

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**Author:** ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark)\
**Post date:** [October 2, 2019, 5:28pm UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/3 "2019-10-02T17:28:02Z")

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Up to now, the issues with iOS 13 that we had seen or heard of all involved the app crashing immediately upon starting up, so this one sounds a bit different. @Carlos_Bieberach, if you can post a copy/share link (see [here](http://docs.thunkable.com/share-1) for how) to your project. along with directions on how to trigger the crash, it might help us to diagnose your problem.

-Mark

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**Author:** ![Carlos\_Bieberach](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)\
**Post date:** [October 4, 2019, 2:57am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/4 "2019-10-04T02:57:43Z")

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Thank you Mark. I checked all 3 iPhones and they all are 12.x

The app shows the splash screen, so it looks like it “re-starts” after something she doesn’t like. It doesn’t happen on Android.

Will post link here in the morning. I removed the “login” and “register” blocks which were the cause of the restart.

Thank you again,

Carlos

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**Author:** ![Carlos\_Bieberach](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)\
**Post date:** [October 4, 2019, 3:54am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/5 "2019-10-04T03:54:01Z")

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![20191003_234359](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/0/90b2900e5afd58ee3e8005ee3386cdca23b2995f.jpeg) ![20191003_234345(0)](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/9/e9e84ca75e23310752a20009690afde110cadbd6.jpeg) ![20191003_234310](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/1/81a21b4ea7c01b571c447d98cd1055d674c4ba5c.jpeg)

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**Author:** ![Carlos\_Bieberach](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)\
**Post date:** [October 4, 2019, 4:01am UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/6 "2019-10-04T04:01:24Z")

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I was able to capture some errors.

Even after not using login and register i still get the splash screen.

I am still using “clone” to create my buttons and buttons parameters are coming from a web api call. That could be the problem.

Will share link next.

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**Author:** ![Carlos\_Bieberach](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)\
**Post date:** [October 4, 2019, 2:51pm UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/7 "2019-10-04T14:51:15Z")

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Hello Mark,  
I made my project Public and generated a link but can not copy the link, it is not readable.

Is a snap-shot ok ?

How can i share it privately with you ? All my credentials will be exposed including my API server.

Are you part of the Thunkable team ?

Thanks,

Carlos

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:08pm UTC](https://community.thunkable.com/t/ios-restarts-by-itself-android-works-fine/252055/8 "2024-11-08T12:08:44Z")

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