# IOS preview/download: Blank Screen! **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** ios, download, livetest, error\ **Created:** [August 13, 2020, 4:53pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567 "2020-08-13T16:53:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 13, 2020, 4:53pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/1 "2020-08-13T16:53:11Z")
Hello Thunkable. When i preview any app (Live App & downloaded App)on IOS it appears only a white Screen… even if ther are visible components in the build. is someone else having this issue? ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [August 13, 2020, 5:27pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/2 "2020-08-13T17:27:36Z")
Hello, I too am having this issue, my app even got rejected by Apple for it as I didn’t know about it. I have tons of components in my app and it has worked before. Best, Ian ---
**Author:** ![farmershubbysheg](https://avatars.discourse-cdn.com/v4/letter/f/6bbea6/32.png) [@farmershubbysheg](https://community.thunkable.com/u/farmershubbysheg)\ **Post date:** [August 14, 2020, 2:17am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/5 "2020-08-14T02:17:35Z")
Same issue… white screen takes 8 seconds before the app load ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 15, 2020, 11:52am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/6 "2020-08-15T11:52:22Z")
my app won’t even load after the icon appears. I only see blank screen, period. anyone else? ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 15, 2020, 11:53am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/7 "2020-08-15T11:53:09Z")
same here. previous downloads workes fine. ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [August 15, 2020, 12:10pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/8 "2020-08-15T12:10:31Z")
This is happening to me too. ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 15, 2020, 1:40pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/9 "2020-08-15T13:40:43Z")
Here is a test projekt with this issue [https://x.thunkable.com/copy/70a190e43e6d4b5fe2bb8c80aaef9ee3](https://x.thunkable.com/copy/70a190e43e6d4b5fe2bb8c80aaef9ee3) @domhnallohanlon can you please take a look on this issue? ---
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [August 16, 2020, 5:23am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/10 "2020-08-16T05:23:26Z")
Yes same problem started again. ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 17, 2020, 1:44pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/11 "2020-08-17T13:44:03Z")
does Thunkable even care? I kind off regret buying PRO, if theres no support at all… @domhnallohanlon @jane ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [August 17, 2020, 5:11pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/12 "2020-08-17T17:11:49Z")
@domhnallohanlon, Does Thunkable know about the issue above, if so, do they plan to fix it? I am trying to publish my app and I cannot do it because of this. Thanks, Ian ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 17, 2020, 5:18pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/13 "2020-08-17T17:18:02Z")
same here! is someone from Thunkable even reading this?!! ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 18, 2020, 11:54am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/14 "2020-08-18T11:54:59Z")
@ianphaas do you have a Map component in your start screen? for me it was the Map, i did not define anything in the map component settings (lat/long)… i only initialised lat/long with blocks on screen start. this caused the blank screen in my app. ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [August 18, 2020, 11:56am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/15 "2020-08-18T11:56:12Z")
No, my app dosn’t use a map. ---
**Author:** ![dami\_flepp](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dami_flepp/32/72796_2.png) [@dami\_flepp](https://community.thunkable.com/u/dami_flepp)\ **Post date:** [August 18, 2020, 12:04pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/16 "2020-08-18T12:04:44Z")
🤔 have you tried get in toutch with thunkable in the live chat? ![Unbenannt](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/8/7885a163b1a4a2f7df328d7507daa91d6bb27885.jpeg) i got a reply there, hopefuly you will too! ---
**Author:** ![penny](https://avatars.discourse-cdn.com/v4/letter/p/8baadc/32.png) [@penny](https://community.thunkable.com/u/penny)\ **Post date:** [August 18, 2020, 2:12pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/17 "2020-08-18T14:12:31Z")
Yes, the beaver shows up for about ten seconds then dead. It’s got me looking at Kodular. ---
**Author:** ![geniusatharv](https://avatars.discourse-cdn.com/v4/letter/g/6a8cbe/32.png) [@geniusatharv](https://community.thunkable.com/u/geniusatharv)\ **Post date:** [August 20, 2020, 9:58am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/18 "2020-08-20T09:58:41Z")
Yes, same here. If I use the Realtime DB component I see a white screen. **WHY SO?** ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [August 21, 2020, 4:55pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/19 "2020-08-21T16:55:53Z")
@domhnallohanlon, Does Thunkable know about this issue? It is preventing me from publishing my app and has been around for at least a few weeks with no response from Thunkable. I was considering buying PRO but if this dose not get fixed, I will take my business elsewhere. ---
**Author:** ![viverealisbonao9](https://avatars.discourse-cdn.com/v4/letter/v/ee7513/32.png) [@viverealisbonao9](https://community.thunkable.com/u/viverealisbonao9)\ **Post date:** [August 27, 2020, 1:30pm UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/20 "2020-08-27T13:30:56Z")
Same issue, i have a video Where i can’t do the login in the web viewer just for Tablet Ios…i opened a chat and… ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/2/f2f637978e8e2de251a56166e4b3306e8a970f0a.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/8/e8953e0f758dce150c434a65378871dad1a4305f.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/e/7ef10339979b96e7252b493af4b21b26ddc163fc.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/a/9a903118d5c9eb67520625fd422f08b434d9c6bc.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/a/3a1ce2483f5d84af744c186a1c687f6da7c4d3b0.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/9/c96bca97db8bacf9bc019190c17c2e4b08d52eea.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/f/4f8011cea8b4be119d6232e43c218bf942c1b03d.jpeg) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/a/fa4321fd66743529fc19ab75acf62ed7224d5eb5.jpeg) I can’t do the release for iOS for this problem and i am just ignored. It’s frustrating ---
**Author:** ![lonehunter11237v3b](https://avatars.discourse-cdn.com/v4/letter/l/ed8c4c/32.png) [@lonehunter11237v3b](https://community.thunkable.com/u/lonehunter11237v3b)\ **Post date:** [November 18, 2020, 12:44am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/21 "2020-11-18T00:44:52Z")
Umm, hi, I am also experiencing the same issue here. I did my project on my iPad, and it works fine, but my iPad now needs some repairs so I used my Dad’s Mac to complete my project. But the thing is I can’t run a test or preview if my app still works, because the entire browser will turn into a blank white screen and that’s it, nothing happens. I hope the Thukable staff or Beaver scan help me to fix this issue. ---
**Author:** ![geniusatharv](https://avatars.discourse-cdn.com/v4/letter/g/6a8cbe/32.png) [@geniusatharv](https://community.thunkable.com/u/geniusatharv)\ **Post date:** [November 18, 2020, 10:27am UTC](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567/22 "2020-11-18T10:27:18Z")
Hi. I think if it works fine on your iPad, and not on your Dad’s Mac maybe your Dad’s Mac has a problem. And even if some specific components are used in the app it may work on some devices and not on others. For example, once I used a firebase component and did the live preview on my laptop and it showed a blank screen. But, when I previewed on my Dad’s phone it worked. [Next page](https://community.thunkable.com/t/ios-preview-download-blank-screen/739567.md?page=2)