# iOS notifications missing \[Oct 2 2022\]

**URL:** https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074
**Category:** Issues / Bugs
**Created:** [October 3, 2022, 4:35am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074 "2022-10-03T04:35:53Z")
**Posts on this page:** 20
**Page:** 1

<div class="post-metadata">

### Author: ![chay](https://avatars.discourse-cdn.com/v4/letter/c/eb8c5e/32.png) [@chay](https://community.thunkable.com/u/chay)
#### Post date: [October 3, 2022, 4:35am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/1 "2022-10-03T04:35:53Z")

</div>

Hi

Ive published an app to testflight with push notifications enabled via OneSignal  
These were working fine then dropped off and stopped working.

When you go into iOS Settings \> Notifications the app is not listed. The app settings is also missing notifications.

I restored an earlier build and the notifications were in fact there.

I’ve reissued the Apple certificates etc and no difference,

Here are some screenshots attached. OneSignal SDK shows:

- Make sure to call registerForPushNotifications if you have disabled auto prompting.

It seems the app build must be turning off notifications some how? any ideas

Previous build iOS app settings:  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/9/e9454b84a02a9f3b587dacc668cd0389617f132a.png)

New build iOS app settings:  
 ![notifications missing](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/6/564ff4a0b14a12099df6ea7899f208551b5a7617.png)

---

<div class="post-metadata">

### Author: ![tristan.bonnotparent](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@tristan.bonnotparent](https://community.thunkable.com/u/tristan.bonnotparent)
#### Post date: [October 16, 2022, 4:30pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/2 "2022-10-16T16:30:38Z")

</div>

Same problem here!  
Have you found any solution?

---

<div class="post-metadata">

### Author: ![chay](https://avatars.discourse-cdn.com/v4/letter/c/eb8c5e/32.png) [@chay](https://community.thunkable.com/u/chay)
#### Post date: [October 23, 2022, 11:55pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/3 "2022-10-23T23:55:41Z")

</div>

Hey Tristan

I found a work around, but not a solution. I think there is a bug in Thunkable TBH, as this feature was working on an earlier build, then stopped abruptly without any changes. Support where pretty useless.

How I resolved was:

- Logged into oneSignal website and created an ‘In-app message’ for my app. This was set to display a push notification upon first run that asks users if they want to enable push messages with an action button.  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/c/cc66f08aafec7f1720fb157571fe7bf6ebd0e067.png)

-I Set the action button to ’ push notification prompt’  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/6/f6335b6c8542402458e1026a78f0c8cc913ee170.png)

---

<div class="post-metadata">

### Author: ![fastasarocket](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fastasarocket/32/86537_2.png) [@fastasarocket](https://community.thunkable.com/u/fastasarocket)
#### Post date: [October 24, 2022, 12:13pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/4 "2022-10-24T12:13:44Z")

</div>

I’m noticing the same problem now too. Very frustrating

---

<div class="post-metadata">

### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [October 25, 2022, 2:34pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/5 "2022-10-25T14:34:50Z")

</div>

Hey everyone, sorry to see that this issue is happening. I’ll get this reported to our engineering team today.

---

<div class="post-metadata">

### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [October 25, 2022, 2:39pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/6 "2022-10-25T14:39:49Z")

</div>

@tristan.bonnotparent @chay @fastasarocket Would you all mind DMing me or replying with a link to your projects that are having this issue so that I can pass them along to engineering? TY!

---

<div class="post-metadata">

### Author: ![ahansen6wtnt](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@ahansen6wtnt](https://community.thunkable.com/u/ahansen6wtnt)
#### Post date: [November 1, 2022, 8:45pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/7 "2022-11-01T20:45:41Z")

</div>

I am also having this issue

---

<div class="post-metadata">

### Author: ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)
#### Post date: [November 8, 2022, 2:42pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/8 "2022-11-08T14:42:03Z")

</div>

I also have the same issue. Has this been resolved @conroy33 ?

---

<div class="post-metadata">

### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [November 8, 2022, 3:02pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/9 "2022-11-08T15:02:31Z")

</div>

Hi @Tommaso, unfortunately not yet. If you want to DM me a link to your project, I can include that in our bug report for our engineering team.

Thanks!

---

<div class="post-metadata">

### Author: ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)
#### Post date: [November 8, 2022, 4:39pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/10 "2022-11-08T16:39:11Z")

</div>

Thanks @conroy33. When we can expect to have this issue fixed? Is there any timeline?

---

<div class="post-metadata">

### Author: ![ethosworkfi](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [November 10, 2022, 5:39am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/11 "2022-11-10T05:39:38Z")

</div>

Same problem here. As I finally solved how to make my own P12 without the OneSignal provisioning tool and got my app approved on the App Store, I discover that the push notifications don’t work anymore due to this bug. Nice.

Indeed, @conroy33, would be nice if this was sorted soon. And please post here when it is. Thanks!

---

<div class="post-metadata">

### Author: ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)
#### Post date: [November 10, 2022, 10:03am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/12 "2022-11-10T10:03:51Z")

</div>

Yes me too @ethosworkfi!

@conroy33 please could you confirm that the push notification should also work well with TestFlight? I am testing from time to time to see if this solved.

In any case, it would be good if you could just confirm when this is fixed. Thanks!

---

<div class="post-metadata">

### Author: ![chay](https://avatars.discourse-cdn.com/v4/letter/c/eb8c5e/32.png) [@chay](https://community.thunkable.com/u/chay)
#### Post date: [November 10, 2022, 10:50am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/13 "2022-11-10T10:50:40Z")

</div>

> [@Tommaso](#):
>
> Yes me too @ethosworkfi!
> 
> @conroy33 please could you confirm that the push notification should also work well with TestFlight? I am testing from time to time to see if this solved.
> 
> In any case, it would be good if you could just confirm when this is fixed. Thanks!

Yes, push notifications should work in TestFlight.

---

<div class="post-metadata">

### Author: ![chay](https://avatars.discourse-cdn.com/v4/letter/c/eb8c5e/32.png) [@chay](https://community.thunkable.com/u/chay)
#### Post date: [November 10, 2022, 10:51am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/14 "2022-11-10T10:51:03Z")

</div>

> [@ethosworkfi](#):
>
> Same problem here. As I finally solved how to make my own P12 without the OneSignal provisioning tool and got my app approved on the App Store, I discover that the push notifications don’t work anymore due to this bug. Nice.
> 
> Indeed, @conroy33, would be nice if this was sorted soon. And please post here when it is. Thanks!

Hold up - are you saying apple won’t approve an app if the p12 certificate was made using the oneSignal provisionator tool?

---

<div class="post-metadata">

### Author: ![ethosworkfi](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [November 10, 2022, 2:14pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/15 "2022-11-10T14:14:32Z")

</div>

No, the provisionator tool is good for Apple – when it works. The trouble is that it wasn’t working a few days ago when I tried to use it. After reaching out to OneSignal they confirmed me that they’re currently having issues with it and directed me to create P12 manually, which I then did.

---

<div class="post-metadata">

### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [November 10, 2022, 2:25pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/16 "2022-11-10T14:25:05Z")

</div>

@ethosworkfi @Tommaso If you’re experiencing what you also think is part of this issue, go ahead and DM me a link to your projects–the more examples I can get, the more likely I will be able to get our engineering resources available to work on getting a permanent fix.

For now, @chay’s workround [iOS notifications missing - #3 by chay](https://community.thunkable.com/t/ios-notifications-missing/2067074/3) above will be your best bet for getting this notifications working again.

---

<div class="post-metadata">

### Author: ![ethosworkfi](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [November 10, 2022, 3:09pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/17 "2022-11-10T15:09:39Z")

</div>

Just sent you a link via DM. I don’t know what’s mission critical for the team but to me missing iOS notifications is pretty high on the list (even though there’s this workaround). Hope this would get fixed soon. Thank you!

By the way, meant thank you @chay for coming up with the workaround. It’s better than nothing. 🙂

---

<div class="post-metadata">

### Author: ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)
#### Post date: [November 10, 2022, 7:25pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/18 "2022-11-10T19:25:06Z")

</div>

Thank you so much. This worked.

---

<div class="post-metadata">

### Author: ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)
#### Post date: [November 21, 2022, 6:11pm UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/19 "2022-11-21T18:11:57Z")

</div>

Hi All, this post is more than 1.5 months old. @conroy33 has this issue with push notifications been solved?

Thanks!

---

<div class="post-metadata">

### Author: ![ethosworkfi](https://avatars.discourse-cdn.com/v4/letter/e/e19b73/32.png) [@ethosworkfi](https://community.thunkable.com/u/ethosworkfi)
#### Post date: [December 21, 2022, 10:21am UTC](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074/20 "2022-12-21T10:21:35Z")

</div>

Also, see here for this: [Push notifications missing with iOS AND now with Android 13 too](https://community.thunkable.com/t/push-notifications-missing-with-ios-and-now-with-android-13-too/2187314)

[Next page](https://community.thunkable.com/t/ios-notifications-missing-oct-2-2022/2067074.md?page=2)
