# IOS LIVE Not Showing PNG'S or other Images

**URL:** <https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540>\
**Category:** Issues / Bugs\
**Created:** [February 3, 2023, 3:44pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540 "2023-02-03T15:44:27Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 3:44pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/1 "2023-02-03T15:44:27Z")

</div>

Hey Hey Team,

The Live test has stopped showing PNG’s or other image formats.

The Computer module still shows them.

---

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [February 3, 2023, 4:09pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/2 "2023-02-03T16:09:15Z")

</div>

Could you share a link to your project? I have a .png in our ChatGPT demo project and the .png at the top of the screen is showing up on Thunkable Live iOS 362-4.

 ![IMG_CD7360405B5D-1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/a/3a7e2899de1497643974f94c4af04d651c2a7986.jpeg)

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 4:14pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/3 "2023-02-03T16:14:46Z")

</div>

![Mobile](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/0/00253422865af4fbabeed33cd4bdbfee3c50a26f.jpeg)  
 ![Web](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/3/c383faaf772b2c2aecb68f5906438e74eb810d73.png)

Here are two views.

One from the web portal for testing and one from the mobile.

I have deleted and re-opened app and did an IOS update. Still nothing.

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 4:20pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/4 "2023-02-03T16:20:40Z")

</div>

[https://x.thunkable.com/copy/8a7945b15cc25ca058dee128bde3d8fc](https://x.thunkable.com/copy/8a7945b15cc25ca058dee128bde3d8fc)

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 4:23pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/5 "2023-02-03T16:23:13Z")

</div>

![range](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/8/988a8ef44a60da664abdb69e3b7e59de08bf6604.jpeg)

Background image is blank as well

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 4:27pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/6 "2023-02-03T16:27:24Z")

</div>

For some reason the platform copied my project. There are two projects. Why did that happen?

---

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [February 3, 2023, 4:45pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/7 "2023-02-03T16:45:40Z")

</div>

I’ll have to look into this further. Seeing the same thing though with this specific project. It’s frustrating, I appreciate your patience.

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 4:58pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/8 "2023-02-03T16:58:50Z")

</div>

It started last night around 1:30. I was building another page and some of the items werent showing. I didnt think anything of it. But now, all images are missing

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 5:01pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/9 "2023-02-03T17:01:53Z")

</div>

Funny, now the web project portal isnt working.

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 5:09pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/10 "2023-02-03T17:09:16Z")

</div>

It wasnt working in Google Chrome, switched to Edge and now working

---

<div class="post-metadata">

**Author:** ![cresto.pgaxq2](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@cresto.pgaxq2](https://community.thunkable.com/u/cresto.pgaxq2)\
**Post date:** [February 3, 2023, 5:09pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/11 "2023-02-03T17:09:33Z")

</div>

IOS Live still no go

---

<div class="post-metadata">

**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [February 3, 2023, 5:29pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/12 "2023-02-03T17:29:53Z")

</div>

I am having the same issue. I added some icon images on one page and now every PNG icon is not showing. The web preview stills shows them.

---

<div class="post-metadata">

**Author:** ![carlinmclellan](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/carlinmclellan/32/77831_2.png) [@carlinmclellan](https://community.thunkable.com/u/carlinmclellan)\
**Post date:** [February 3, 2023, 6:35pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/13 "2023-02-03T18:35:56Z")

</div>

Same issue here. Also not working in Android.

---

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [February 3, 2023, 10:01pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/14 "2023-02-03T22:01:04Z")

</div>

@cresto.pgaxq2 @tthompson41231 @carlinmclellan I do apologize for the inconvenience here. We are seeing happen more widespread now and are looking into the issue. Appreciate your patience. We’ll post updates here as we find more.

---

<div class="post-metadata">

**Author:** ![samir.sarwart](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@samir.sarwart](https://community.thunkable.com/u/samir.sarwart)\
**Post date:** [February 6, 2023, 6:44pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/15 "2023-02-06T18:44:52Z")

</div>

Hi,

Any update on this? Major bugs like this need to be resolved ASAP for this to be a viable option for business.

Thanks!

---

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [February 6, 2023, 7:02pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/16 "2023-02-06T19:02:36Z")

</div>

@samir.sarwart Still having to look into this one. I completely understand your frustration. I am working to get an update ASAP.

---

<div class="post-metadata">

**Author:** ![samir.sarwart](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@samir.sarwart](https://community.thunkable.com/u/samir.sarwart)\
**Post date:** [February 6, 2023, 7:08pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/17 "2023-02-06T19:08:42Z")

</div>

No worries, Let me know if you need any testing. It seemed to happen quite sudden. Adding pics as normal and then boom… added a pic the then the app stopped showing them all

---

<div class="post-metadata">

**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [February 6, 2023, 9:56pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/18 "2023-02-06T21:56:05Z")

</div>

A fix for this issue has been released. If you’re still seeing any issues with images in your app, please uninstall and re-install the app again, it will go away once you do that.

Thanks, everyone!

---

<div class="post-metadata">

**Author:** ![samir.sarwart](https://avatars.discourse-cdn.com/v4/letter/s/9d8465/32.png) [@samir.sarwart](https://community.thunkable.com/u/samir.sarwart)\
**Post date:** [February 11, 2023, 11:14am UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/19 "2023-02-11T11:14:54Z")

</div>

Hi,

This issue seems to have returned last night. Please could you investigate?

Thanks!

---

<div class="post-metadata">

**Author:** ![tomwilburwright7vu](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tomwilburwright7vu/32/118639_2.png) [@tomwilburwright7vu](https://community.thunkable.com/u/tomwilburwright7vu)\
**Post date:** [February 11, 2023, 5:53pm UTC](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540/20 "2023-02-11T17:53:05Z")

</div>

Same issue for me too.

Any PNGs used as a picture or background not showing on the thunkable android app.

Have tried to uninstall and reinstall, to no avail.

[Next page](https://community.thunkable.com/t/ios-live-not-showing-pngs-or-other-images/2257540.md?page=2)
