# IOS app publish problem
**URL:** https://community.thunkable.com/t/ios-app-publish-problem/33138
**Category:** Questions about Thunkable X
**Created:** [June 25, 2018, 7:19pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138 "2018-06-25T19:19:14Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@indrum](https://community.thunkable.com/u/indrum)
#### Post date: [June 25, 2018, 7:19pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/1 "2018-06-25T19:19:14Z")
Dear All, I encountered an problem when I attempted publish my app. The message displayed is as follows:
I have turned off the two-factor authentication. Please help me to overcome this problem if you know how to solve it. Thank you very much.
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### Author:  [@tingccc](https://community.thunkable.com/u/tingccc)
#### Post date: [June 25, 2018, 8:26pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/2 "2018-06-25T20:26:54Z")
Hello indrum,
That was caused by the new privacy policy from Apple. Please log in to [https://appleid.apple.com](https://appleid.apple.com) (or [https://itunesconnect.apple.com](https://itunesconnect.apple.com)) using the same apple credentials. After login, please accept/continue any Privacy information displayed. After making sure that you accepting the new privacy policy from Apple (you can log out and log in again to make sure it’s not popping up again), then do publish again. Thanks for reporting and help us to improve!
Keep thunking,
Ting
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### Author:  [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 21, 2018, 2:48am UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/3 "2018-07-21T02:48:51Z")
Hi Indrum,
did you succeed in publishing? I have also problems with publishing, I get a error message:
Cheers,
User81
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### Author:  [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 21, 2018, 3:16am UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/4 "2018-07-21T03:16:10Z")
Same message still occurs after 24 h. So no bugfixes for my app users this weekend, I guess ☹ . Anyway, if anybody on this planet succeeds in publishing an app on thunkable X recently, let me know!
I’ll be back on monday 🕶
Cheers, User81
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### Author:  [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 24, 2018, 2:55am UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/5 "2018-07-24T02:55:19Z")
Problem still exists for me on monday. Can anybody on this planet tell me, that he or she was able to publish without problems this weekend?
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### Author:  [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 25, 2018, 9:27pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/6 "2018-07-25T21:27:59Z")
Hi there,
thunkable X publishing process has stopped working till last friday.
Unfortunely it seems, that nobody can fix this error: (see above for error details)
Maybe some day, any member of the community, @thunkable team or @albert will fix the issue. I am off until then ☹
bye,
User81
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### Author:  [@tingccc](https://community.thunkable.com/u/tingccc)
#### Post date: [July 26, 2018, 6:03am UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/7 "2018-07-26T06:03:28Z")
Hello User 81,
We’re sorry that your publish process was not smooth. We investigated on the root cause, and found that it was because the version number must be a higher version number than that of the previously approved version which is 10. It failed because it was set to 1.4. I hope after resetting the version number, it would work as expected.
Thanks for choosing Thunkable to build apps!
Keep thunking,
TIng
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### Author:  [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 27, 2018, 5:24am UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/8 "2018-07-27T05:24:57Z")
Ting “Sherlock” C solved the problem 🙂
Thank you so much for your investigation!
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### Author:  [@AyushS](https://community.thunkable.com/u/AyushS)
#### Post date: [August 9, 2018, 5:42pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/9 "2018-08-09T17:42:06Z")
Hi! Does anyone know how to fix this issue? Also how do I turn off Two-Factor Authentication for my Developer ID?
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:00pm UTC](https://community.thunkable.com/t/ios-app-publish-problem/33138/10 "2024-11-08T12:00:50Z")