# iOS app not publishing

**URL:** <https://community.thunkable.com/t/ios-app-not-publishing/58808>\
**Category:** Questions about Thunkable X\
**Tags:** publish\
**Created:** [November 30, 2018, 11:17pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808 "2018-11-30T23:17:46Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![Arun\_Nijhawan](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@Arun\_Nijhawan](https://community.thunkable.com/u/Arun_Nijhawan)\
**Post date:** [November 30, 2018, 11:17pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/1 "2018-11-30T23:17:46Z")

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Hey all,

I’m having trouble publishing to the app store. Here’s the error I’m getting.

Command failed: cd \*\*\*/thunkableCompanionTemp/thunkableCompanion\_2125db1a-9eb0-4199-a8ee-7727e8014128/ios && npx exp path && bundle exec fastlane release app\_identifier:‘com.gmail.arunpnijhawan.painfree’ app\_name:‘PainFree’ team\_id:‘TFRR9P246A’ two\_factor:‘true’ build\_number:‘1’ version\_number:‘1’ xcode\_project\_path:’\*\*\*/Documents/thunkable-for-ios/thunkableCompanionTemp/thunkableCompanion\_2125db1a-9eb0-4199-a8ee-7727e8014128/ios/thunkablecompanion.xcodeproj’ profile\_uuid:‘d7f7553e-8210-4ca7-89bc-58ffe759d370’ profile\_name:‘PainFree’ There is a new version of exp available (57.2.1). You are currently using exp 56.0.0 Run `npm install -g exp` to get the latest version [31m [!] Error building the application - see the log above [0m

Any thoughts?  
I tried solutions from these posts with no luck:

1. [Publish issues to App Store IOS](http://community.thunkable.com/t/publish-issues-to-app-store-ios/54540)
2. [iOS App Publishing does not work for new version](http://community.thunkable.com/t/ios-app-publishing-does-not-work-for-new-version/58145)

Thanks,  
Arun

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**Author:** ![Jacob\_Lawson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jacob_lawson/32/26524_2.png) [@Jacob\_Lawson](https://community.thunkable.com/u/Jacob_Lawson)\
**Post date:** [December 1, 2018, 2:43am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/2 "2018-12-01T02:43:53Z")

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I am having the same issue. I would appreciate any help on resolving this as soon as possible. My error code is below. Thanks!

Command failed: cd \*\*\*/thunkableCompanionTemp/thunkableCompanion\_c1e5367d-749e-424b-b522-143b3579cead/ios && npx exp path && bundle exec fastlane release app\_identifier:‘edu.umn.lawso242.practice’ app\_name:‘Holidazzle’ team\_id:‘JLaw’ two\_factor:‘true’ build\_number:‘1’ version\_number:‘1’ xcode\_project\_path:’\*\*\*/Documents/thunkable-for-ios/thunkableCompanionTemp/thunkableCompanion\_c1e5367d-749e-424b-b522-143b3579cead/ios/thunkablecompanion.xcodeproj’ profile\_uuid:‘dcc96a7b-3a39-4891-b00b-5601e9515488’ profile\_name:‘Holidazzle Provisioning Profile’ There is a new version of exp available (57.2.1). You are currently using exp 56.0.0 Run `npm install -g exp` to get the latest version [31m [!] Error building the application - see the log above [0m

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<div class="post-metadata">

**Author:** ![Arun\_Nijhawan](https://avatars.discourse-cdn.com/v4/letter/a/50afbb/32.png) [@Arun\_Nijhawan](https://community.thunkable.com/u/Arun_Nijhawan)\
**Post date:** [December 3, 2018, 7:46pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/3 "2018-12-03T19:46:23Z")

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Hey @Jacob_Lawson , here’s a suggestion from the Thunkable team (on another thread). I think it worked for me 🙂

My best guess is that you generate the **wrong type of the provisioning profile**. Could you check if your provisioning profile is for good for app store distribution?

That is to say, make sure to choose **App Store** under **Distribution** when generating your provisioning profile on the [**Apple Developer website**](https://developer.apple.com/account/ios/identifier/bundle/create). If not and you are not sure what to do, here we have a [**step by step instruction**](https://docs.thunkable.com/thunkable-cross-platform/publish/publish-to-app-store-ios#generate-and-upload-an-app-provisioning-profile). Please run through the publish process again to upload the new provisioning profile file. If you are still experiencing issues, please let us know so we’d be able to help you further : )

Thanks,  
Ting

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**Author:** ![Jacob\_Lawson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jacob_lawson/32/26524_2.png) [@Jacob\_Lawson](https://community.thunkable.com/u/Jacob_Lawson)\
**Post date:** [December 4, 2018, 7:16pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/4 "2018-12-04T19:16:27Z")

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Yeah, I thought that might be the issue too, but my provisioning profile is correct as far as I can tell.

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**Author:** ![tingccc](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tingccc/32/6145_2.png) [@tingccc](https://community.thunkable.com/u/tingccc)\
**Post date:** [December 5, 2018, 12:02am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/5 "2018-12-05T00:02:45Z")

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Hello Jacob,

Did you upload the certificate that is **generated by using the CSR file**?

If not, please follow [**Generate and upload an account certificate**](https://docs.thunkable.com/thunkable-cross-platform/publish/publish-to-app-store-ios#generate-and-upload-an-account-certificate) documentation closely, and the same as to [**Generate and upload an app provisioning profile**](https://docs.thunkable.com/thunkable-cross-platform/publish/publish-to-app-store-ios#generate-and-upload-an-app-provisioning-profile).

Both of them need to be generated by using the **CSR file**.

Thanks,  
Ting

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**Author:** ![Jacob\_Lawson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jacob_lawson/32/26524_2.png) [@Jacob\_Lawson](https://community.thunkable.com/u/Jacob_Lawson)\
**Post date:** [December 5, 2018, 12:21am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/6 "2018-12-05T00:21:18Z")

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Hi Ting,

Yes, I used the CSR file to generate the account certificate that I uploaded. I then created the provisioning profile using the same certificate that I uploaded. I really don’t know what to do at this point, as it seems everyone is telling me that my certificate and/or provisioning profile must be messed up, but I have followed the instructions very closely several times.

Thanks,  
Jacob

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<div class="post-metadata">

**Author:** ![tingccc](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tingccc/32/6145_2.png) [@tingccc](https://community.thunkable.com/u/tingccc)\
**Post date:** [December 5, 2018, 1:33am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/7 "2018-12-05T01:33:02Z")

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Hello Jacob,

We’re going to take a close look at your issue. Please give us some time. We’ll let you know what to do next as soon as possible.

Thanks,  
Ting

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**Author:** ![Jacob\_Lawson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jacob_lawson/32/26524_2.png) [@Jacob\_Lawson](https://community.thunkable.com/u/Jacob_Lawson)\
**Post date:** [December 5, 2018, 1:35am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/8 "2018-12-05T01:35:05Z")

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Thank you so much, I really appreciate the help.

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**Author:** ![tingccc](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tingccc/32/6145_2.png) [@tingccc](https://community.thunkable.com/u/tingccc)\
**Post date:** [December 5, 2018, 5:57am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/9 "2018-12-05T05:57:38Z")

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Hello Jacob,

Thanks for your patient. I know you probably already tried several times, but could you try again? We just cleaned up our build servers. Thanks!

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<div class="post-metadata">

**Author:** ![Jacob\_Lawson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jacob_lawson/32/26524_2.png) [@Jacob\_Lawson](https://community.thunkable.com/u/Jacob_Lawson)\
**Post date:** [December 5, 2018, 4:06pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/10 "2018-12-05T16:06:48Z")

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I tried again, nothing changed. Same error code 😡

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [December 5, 2018, 10:17pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/11 "2018-12-05T22:17:10Z")

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@Jacob_Lawson We are working hard on our end to troubleshoot your problem. We need another 48 - 72 hours.

Thank you for your patience!

Wei

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**Author:** ![bmbahia32](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@bmbahia32](https://community.thunkable.com/u/bmbahia32)\
**Post date:** [December 17, 2018, 12:28pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/12 "2018-12-17T12:28:03Z")

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olá alguém já conseguiu a solução ?

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<div class="post-metadata">

**Author:** ![bmbahia32](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@bmbahia32](https://community.thunkable.com/u/bmbahia32)\
**Post date:** [December 17, 2018, 12:28pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/13 "2018-12-17T12:28:54Z")

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Command failed: cd \*\*\*/thunkableCompanionTemp/thunkableCompanion\_81dacacf-13f0-4607-bcc7-e38acf9dfe7f/ios && npx exp path && bundle exec fastlane release app\_identifier:‘ba.gov.br.laurodefreitas.lauroemacao’ app\_name:‘Lauro em Ação’ team\_id:‘8N827X9BUF’ two\_factor:‘true’ build\_number:‘1’ version\_number:‘6’ xcode\_project\_path:’\*\*\*/Documents/thunkable-for-ios/thunkableCompanionTemp/thunkableCompanion\_81dacacf-13f0-4607-bcc7-e38acf9dfe7f/ios/thunkablecompanion.xcodeproj’ profile\_uuid:‘3e1422ca-be33-491e-a814-c1868271d3d8’ profile\_name:‘Lauro em Ação’ There is a new version of exp available (57.2.1). You are currently using exp 56.0.0 Run `npm install -g exp` to get the latest version [31m [!] Error building the application - see the log above [0m

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [December 18, 2018, 9:48pm UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/16 "2018-12-18T21:48:35Z")

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Hi @kpeesh, are you using Thunkable’s .certSigningRequest file?

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [December 20, 2018, 12:51am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/18 "2018-12-20T00:51:05Z")

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There is a list of the most common sources for this error here @kpeesh:

> [@Publishing to the App Store and Troubleshooting](http://community.thunkable.com/t/publishing-to-the-app-store-and-troubleshooting/61389):
>
> Now that you’ve got your app to version 1.0 it’s time to share it with the world. With Thunkable you can now send your project directly to App Store Connect where you can add device art, a description (and set your pricing!) before submitting it to Apple for review. Troubleshooting 1 Apple When your app is being reviewed by Apple you may see one of the following warnings. 1.1 SDK Version Issue SDK Version Issue - This app was built with the iOS 11.4 SDK. Starting March 2019, all iOS apps s…

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:52am UTC](https://community.thunkable.com/t/ios-app-not-publishing/58808/19 "2024-11-08T11:52:17Z")

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