# Invalid promotion code for the student account **URL:** \ **Category:** Feedback\ **Tags:** help\ **Created:** [January 15, 2025, 1:57pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238 "2025-01-15T13:57:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![201169q1k2t](https://avatars.discourse-cdn.com/v4/letter/2/258eb7/32.png) [@201169q1k2t](https://community.thunkable.com/u/201169q1k2t)\ **Post date:** [January 15, 2025, 1:57pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/1 "2025-01-15T13:57:52Z")
![Screenshot 2025-01-14 at 7.11.52 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/5/d501ba3cc3f0b6ec0a1025f376cc8963e25ea404.png) ![Screenshot 2025-01-15 at 9.57.22 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/5/35be6475a4238e97450db05be39673d791ab4d5d.png) Earlier, I had applied for an education account as a student, then I received the promotion code, but the system said that my code is not valid. I then sent an email requesting a new, valid promotion code. No one replied to me even after a day 😾 ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [January 15, 2025, 2:25pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/2 "2025-01-15T14:25:02Z")
Hello @201169q1k2t, welcome to Thunkable! 🎉 Unfortunately, this coupon has expired. Be sure to check out [How to ask Great Questions v2.0](https://community.thunkable.com/t/how-to-ask-great-questions-v2-0/2689983/1), the [Community Guidelines](https://community.thunkable.com/t/community-guidelines/78/8), and our [Getting Started Guide](https://docs.thunkable.com/getting-started/get-started) to make the best of your Thunkable Community experience! ---
**Author:** ![201169q1k2t](https://avatars.discourse-cdn.com/v4/letter/2/258eb7/32.png) [@201169q1k2t](https://community.thunkable.com/u/201169q1k2t)\ **Post date:** [January 15, 2025, 2:32pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/3 "2025-01-15T14:32:40Z")
How come the code will expire in such a short period of time? Also, how can I get a new code that is not expired? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [January 15, 2025, 2:52pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/4 "2025-01-15T14:52:49Z")
Hi @201169q1k2t , We informed the billing team and will contact you as soon as possible. For financial issues, only the billing team can help you. If you have any technical Thunkable related questions, feel free to create a new community post. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [January 15, 2025, 2:58pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/5 "2025-01-15T14:58:46Z")
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**Author:** ![201169q1k2t](https://avatars.discourse-cdn.com/v4/letter/2/258eb7/32.png) [@201169q1k2t](https://community.thunkable.com/u/201169q1k2t)\ **Post date:** [January 15, 2025, 3:32pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/6 "2025-01-15T15:32:07Z")
Thanks 🙏 My gmail is 201169@std.stpaulscollege.edu.hk ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [January 15, 2025, 3:35pm UTC](https://community.thunkable.com/t/invalid-promotion-code-for-the-student-account/3480238/7 "2025-01-15T15:35:57Z")