# Invalid offer code, 75% off one month of Thunkable **URL:** \ **Category:** Off Topic\ **Created:** [March 8, 2023, 6:45pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356 "2023-03-08T18:45:28Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\ **Post date:** [March 8, 2023, 6:45pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/1 "2023-03-08T18:45:28Z")
Hi So I just got a mail from thunkable ![Screenshot_2023-03-09-00-01-47-74_e307a3f9df9f380ebaf106e1dc980bb6](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/b/1b3841c4306ae751b95f717b650af826b8f6d2ef.jpeg) When I click on claim it says invalid code Anyone can help ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [March 8, 2023, 6:57pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/2 "2023-03-08T18:57:16Z")
Hi @namitnagar, were you previously on a starter or pro plan? Are you currently on a Pro plan? This offer you found in the email is only available to new users who have not previously been on a starter or pro plan. ---
**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\ **Post date:** [March 8, 2023, 6:58pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/3 "2023-03-08T18:58:31Z")
I had a pro plan around 2 years ago Then why did they sended me this? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [March 8, 2023, 8:54pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/5 "2023-03-08T20:54:41Z")
It was probably just a part of the email sent to all users. ---
**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\ **Post date:** [March 9, 2023, 7:09am UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/7 "2023-03-09T07:09:16Z")
So, I jave two accounts on thunkable one which had a pro subscription and another which never had pro this mail I got on the account which never had pro but its give the same issue. Pls help ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [March 9, 2023, 5:24pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/8 "2023-03-09T17:24:20Z")
That really should have been communicated in the email message. I received one too and it appears to offer everyone 75% off of one month of a Starter or Pro plan. There are no restrictions listed. Here’s the bottom of the email message: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/7/477a3df8c104f04795d4061a85e1873501aa4ad2.png) ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [March 9, 2023, 6:42pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/10 "2023-03-09T18:42:30Z")
@namitnagar @tatiang Our apologies to you both! That banner for the discounted month should not have been a part of the emails that were sent to you. It was only intended for users who had not yet purchased any paid plan. I’ve made a note of this to our marketing team to make sure it does not happen again. ---
**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\ **Post date:** [March 9, 2023, 6:44pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/11 "2023-03-09T18:44:01Z")
I had never purchased a subscription of thunkable but still it is saying invalid code ---
**Author:** ![namitnagar](https://avatars.discourse-cdn.com/v4/letter/n/a183cd/32.png) [@namitnagar](https://community.thunkable.com/u/namitnagar)\ **Post date:** [March 9, 2023, 6:44pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/12 "2023-03-09T18:44:55Z")
Actually it should ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [March 9, 2023, 8:43pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/13 "2023-03-09T20:43:25Z")
Thanks for explaining! ---
**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\ **Post date:** [March 11, 2023, 5:21am UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/14 "2023-03-11T05:21:52Z")
Hi, I got this email too! Happy belated b’day to Billy Beaver over there 🥳 Congrats to everyone in the Thunkable team! * * * @matt_conroy I am planning to renew my thunkable PRO plan membership through this offer, and was wondering till when this promo can be used - would it be possible for you to give an approx. end date for this promo? Thanks! ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [March 13, 2023, 1:23pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/15 "2023-03-13T13:23:10Z")
@kartik14 As mentioned above, the offer unfortunately would only be available for _new_ users upgrading to a pro or starter plan. It is not valid for renewals or previous pro or starter members. Apologies again for any inconvenience! ---
**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\ **Post date:** [March 14, 2023, 5:32am UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/16 "2023-03-14T05:32:25Z")
Hi, @matt_conroy! Alright 👍 though when I go with the link in the email, I am able to see a discounted price from $45 to $11.25; I think I’ll just do it this week 🙂 _P.S. by renewal I meant I don’t have any active plan since 2-3 months, now starting PRO for a month again_ ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:37pm UTC](https://community.thunkable.com/t/invalid-offer-code-75-off-one-month-of-thunkable/2314356/17 "2024-11-08T13:37:03Z")