# \[In Progress\] Text input box does not accept user input

**URL:** <https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925>\
**Category:** Questions about Thunkable X\
**Tags:** textinput, in-progress\
**Created:** [July 15, 2020, 5:29pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925 "2020-07-15T17:29:41Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 15, 2020, 5:29pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/1 "2020-07-15T17:29:41Z")

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Text input box does not accept user input.

For the following items, iPhone 9 is OK but iPhone7 is NG.

- Can’t enter text
- Can’t scroll the screen
- There is no response such as click, submit, etc.

Would anyone please tell me a solution for this case?

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**Author:** ![huntermclarkn](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/huntermclarkn/32/66310_2.png) [@huntermclarkn](https://community.thunkable.com/u/huntermclarkn)\
**Post date:** [July 15, 2020, 5:50pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/2 "2020-07-15T17:50:54Z")

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Can you share blocks or the project?

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**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 16, 2020, 6:02am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/3 "2020-07-16T06:02:09Z")

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Thank you for your reply.

The link for this project is below.  
[https://x.thunkable.com/copy/a7ab300a141db7e0e113e9fc49836095](https://x.thunkable.com/copy/a7ab300a141db7e0e113e9fc49836095)

The text input box of the following items cannot be input.

- Sales
- Distance
- Number

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 16, 2020, 7:50am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/4 "2020-07-16T07:50:45Z")

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Thanks @Eiji,

 ![Screenshot_20200716-084647](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/3/6326c5c24daba0b0c8d2131dd1394e9489dbac07.jpeg)

The text inputs seem to be working fine for me? Can you share a screenshot from the iPhone 7 please?

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**Author:** ![huntermclarkn](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/huntermclarkn/32/66310_2.png) [@huntermclarkn](https://community.thunkable.com/u/huntermclarkn)\
**Post date:** [July 16, 2020, 8:08am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/5 "2020-07-16T08:08:50Z")

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I opened it on my iPhone 7 and it was able to work. And I can’t see anything in the blocks that would be causing this problem

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**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 16, 2020, 12:56pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/6 "2020-07-16T12:56:25Z")

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domhnallohanlon, huntermclarkn: Thank you for checking the app.

My device works like an attached video.

[![](https://img.youtube.com/vi/pZepvzFuVTM/maxresdefault.jpg "20200716\_211751") ](https://www.youtube.com/watch?v=pZepvzFuVTM)

 ![Device info-Text input box](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/7/271afa8c442b4f01547c004c7ab6bb7627b2b469.png)

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**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 17, 2020, 2:40pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/7 "2020-07-17T14:40:40Z")

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The same app did not have this problem around February of this year.

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**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 24, 2020, 3:12pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/8 "2020-07-24T15:12:51Z")

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Is this the same issue as the attached image?!

![https:::community.thunkable.com:t:solved-text-input-box-doesnt-take-in-user-input:569332:2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/d/9d01ce714b7c65e7502574594747586ac975bc6d.png)

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 24, 2020, 3:41pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/9 "2020-07-24T15:41:16Z")

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It seems like the latest version of the TextInput might have a few bugs @Eiji.

Is that screenshot from a PM or can you post a link to the post too?

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<div class="post-metadata">

**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 24, 2020, 4:01pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/10 "2020-07-24T16:01:45Z")

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screenshot link :

> [@\[Solved\] Text input box doesn't take in user input](http://community.thunkable.com/t/solved-text-input-box-doesnt-take-in-user-input/569332/2):
>
> When i was write into the text input seeing any letter in the text input. On live or downloaded old ios app from applestore

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<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 24, 2020, 4:03pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/11 "2020-07-24T16:03:50Z")

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Thanks @Eiji,

That certainly sounds similar. Does the same apply to you? Are your Text Inputs inside rows/cols ?

Does moving them solve the issue?

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<div class="post-metadata">

**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 24, 2020, 4:16pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/12 "2020-07-24T16:16:07Z")

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Q1. Are your Text Inputs inside rows/cols ?  
A1. Yes

Q2. Does moving them solve the issue?  
A2. The text box “Remarks” can be entered, but “Sales, Distance, Number” is an input NG.

[![](https://img.youtube.com/vi/9il8YTFBBQ8/maxresdefault.jpg "タクシー業務管理アプリ（英語版）") ](https://www.youtube.com/watch?v=9il8YTFBBQ8)

The link for this project is below.  
[https://x.thunkable.com/copy/a7ab300a141db7e0e113e9fc49836095](https://x.thunkable.com/copy/a7ab300a141db7e0e113e9fc49836095)

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<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 24, 2020, 4:24pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/13 "2020-07-24T16:24:49Z")

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Thanks @Eiji - the video is set to private.

I think if you change it to “unlisted” we’ll be able to see it.

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<div class="post-metadata">

**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 24, 2020, 4:58pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/14 "2020-07-24T16:58:35Z")

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I’m sorry.  
The video has been released.

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<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 24, 2020, 9:10pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/15 "2020-07-24T21:10:28Z")

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Hey @Eiji - I wonder if this is an Thunkable Live issue? Do you know what version you’re using?

I’m on the latest version and my test app and your app worked fine for me:

 ![two_text_inputs](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/2/a21908d08745409260313bd07e7aeebdb23169a2.jpeg)

and:

 ![Screenshot_20200724-220734](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/8/f81343c814e480c6e01a8b5454f533f5e20cecd6.jpeg)

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<div class="post-metadata">

**Author:** ![Eiji](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@Eiji](https://community.thunkable.com/u/Eiji)\
**Post date:** [July 25, 2020, 12:34am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/16 "2020-07-25T00:34:43Z")

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> [@domhnallohanlon](#):
>
> Thunkable Live

Thunkable Live is the latest version.  
Downloading and publishing the app is the same issue.

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 25, 2020, 12:18pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/17 "2020-07-25T12:18:53Z")

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Hey @Eiji

This is really strange, I tried on iOS too and I just can’t seem to replicate the behaviour you are seeing

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/e/cef9e7660a2187a312452c03a58cee7d8e560d61.jpeg)

What version if iOS are you using? Also, any idea why our keyboards look different?

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**Author:** ![saramdl.gaunde021](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@saramdl.gaunde021](https://community.thunkable.com/u/saramdl.gaunde021)\
**Post date:** [July 21, 2020, 11:21am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/18 "2020-07-21T11:21:21Z")

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Hi. There were new features about text input in last update. Like can make some events when text input click / change / unfocuss / submit. And it is really cool and i appreciated team.

But here comes new problem.  
User can’t click text input while keyboard is visible for another text input.  
Someone may think user should dismiss keyboard by themselves by submiting it or press button for close. but mostly they do what they want. And sometimes they cant submit if there wasnt any other button for it. (Like iOS num pad)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/8/e8a8daed6d75a90bf1c02bfce993b46532a13951.jpeg)

This is my app for signin (not using FB auth fyi)  
And user cannot move to password input nevertheless they finished typed their id. The only solution i know is pressing return key to escape the first text input. And then the user can move to the next one.

And i think this is not good for most users. Thanks.

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<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [July 21, 2020, 1:41pm UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/19 "2020-07-21T13:41:58Z")

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Thanks for highlighting this @saramdl.gaunde021 - if you change the `return key type` in the advanced properties, does that make any difference?

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<div class="post-metadata">

**Author:** ![saramdl.gaunde021](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@saramdl.gaunde021](https://community.thunkable.com/u/saramdl.gaunde021)\
**Post date:** [July 22, 2020, 5:13am UTC](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925/20 "2020-07-22T05:13:29Z")

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thanks for reply. return key was just an example for my situation. (i did after you said thanks) but it is not a solution i think.

and here’s another thing. can’t click another “button” too when clicked text input. i don’t know it is because of button’s location or it is in the same column or something?

[Next page](https://community.thunkable.com/t/in-progress-text-input-box-does-not-accept-user-input/680925.md?page=2)
