# In App purchase, something changed recently?

**URL:** <https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840>\
**Category:** Questions about Thunkable X\
**Created:** [March 12, 2025, 9:34pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840 "2025-03-12T21:34:40Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 12, 2025, 9:34pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/1 "2025-03-12T21:34:40Z")

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Hello everyone,

Just a quick check as i always had RevenueCat’s blocks in my app. I realized that from December 2024 i didnt sell any of my subsrciptions, that could happen of course.

Today though a client sent me a video where she was clicking the button to purchase the subscription but nothing happens.

I’m aware that the best way would be to check the error message, but i won’t be able to do it until Monday.

It happens on both Apple and Android.

Beore going deeper on it on Monday do you know if something changed recently about the in-app purchases blocks?

Thank you for your time

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**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\
**Post date:** [March 13, 2025, 8:21am UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/2 "2025-03-13T08:21:49Z")

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Just tested mine, seams ok and shown up in Revenuecat.

I use consumable product not subscription.

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**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 13, 2025, 7:06pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/3 "2025-03-13T19:06:06Z")

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These are the blocks:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/c/5cef5bc09f2cfc4fdfe28f50c870cb55b2af9d47.png)

The error coming out is not very clear indeed:  
“There is an issue in your configuration. Check the underlying error for more details.”

Happened to someone else before or know what it could mean (and how get the “underlying error” shown?)

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<div class="post-metadata">

**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 16, 2025, 11:10am UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/4 "2025-03-16T11:10:26Z")

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Sorry guys just going to up this post, hopefully get some advices!!

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [March 17, 2025, 7:37am UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/5 "2025-03-17T07:37:40Z")

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Hello @maurizio.polverini89  
Could you please check RevenueCat’s configuration status?

 ![image - 2025-03-17T093717.931](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/9/09b72a8b9f78a2d3d84bb9c50d5c3352e5af4c47.png)  
 ![image - 2025-03-17T093707.428](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/c/cc0b69a1a3f540245a42cceda46fec0a248c6586.png)

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<div class="post-metadata">

**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 17, 2025, 4:37pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/6 "2025-03-17T16:37:18Z")

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![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/9/a9334bd3e2a7a2dc73d039ecf2338c52b4afd4d3.png)  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/8/188d340b378108373fa508b974e8c7fe7a5d12a2.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/6/e6a0fb496083ea0ad8c342b335b1310473b7186a.png)

Everything seems fine with valid credentials

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**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [March 19, 2025, 11:05pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/7 "2025-03-19T23:05:42Z")

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What does your offerings’ page look like?

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<div class="post-metadata">

**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 20, 2025, 2:03pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/8 "2025-03-20T14:03:19Z")

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It complies with Apple and Google guidelines and features a single **“Subscribe Now”** button, along with a debug label that appears in case of an error: in this case the error is:  
_“There is an issue in your configuration. Check the underlying error for more details.”_

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<div class="post-metadata">

**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [March 21, 2025, 8:33pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/9 "2025-03-21T20:33:30Z")

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Sorry, I mean your offerings page in Revenuecat

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<div class="post-metadata">

**Author:** ![maurizio.polverini89](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maurizio.polverini89/32/145191_2.png) [@maurizio.polverini89](https://community.thunkable.com/u/maurizio.polverini89)\
**Post date:** [March 22, 2025, 8:13am UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/10 "2025-03-22T08:13:28Z")

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This is from Offerings:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/f/9f331422d3b7335ac11ec88aa70c5ae28599a814.png)

this it the offer:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/6/867b49e5316899f80820cd6c6941b9bd47fb1e16.png)

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<div class="post-metadata">

**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\
**Post date:** [March 25, 2025, 6:26pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/11 "2025-03-25T18:26:13Z")

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I would try the steps from RevenueCat [here](https://www.revenuecat.com/docs/offerings/troubleshooting-offerings) first. Usually these steps solve the issue for me.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [June 23, 2025, 6:26pm UTC](https://community.thunkable.com/t/in-app-purchase-something-changed-recently/3651840/12 "2025-06-23T18:26:51Z")

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