# In-App Purchase Help! **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** iap, in-app\ **Created:** [February 21, 2022, 11:46pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049 "2022-02-21T23:46:34Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![softwarejz](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@softwarejz](https://community.thunkable.com/u/softwarejz)\ **Post date:** [February 21, 2022, 11:46pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/1 "2022-02-21T23:46:34Z")
Hello! I write this post to request your help, more than anything to see if you can help me with this detail: I am implementing IAP in my app, I already have the appstore items marked as “Ready to submit” So I have the thunkable block configured like this: ![Captura de Pantalla 2022-02-21 a la(s) 16.41.53](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/a/3ad27d7ab017c1253709de34b510fe42ad4864a1.png) I am testing the app via Testflight, but it gives me the following warning: ![IMG_4649](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/d/5d9c203bf39583a23e850f24cfaf1979533e1058.jpeg) In the IAP configuration the names coincide: ![Captura de Pantalla 2022-02-21 a la(s) 16.45.21](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/2/c2dc01d4bdcbe0ef7d4e4056245043d08ae49b4d.png) I would like to know if I am doing something wrong or if I need to configure something additional, thank you very much in advance. ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [February 22, 2022, 2:46am UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/2 "2022-02-22T02:46:55Z")
Have you checked this post? I gave detailed steps but for Android. iOS is similar in this case. > [@In App Purchase help](https://community.thunkable.com/t/in-app-purchase-help/1651334): > > Can anyone help me in IAP from A to Z. I asked in the chat and he said people in community can help. Pls help @domhnallohanlon @jane @muneer @wei ---
**Author:** ![softwarejz](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@softwarejz](https://community.thunkable.com/u/softwarejz)\ **Post date:** [February 22, 2022, 3:42am UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/3 "2022-02-22T03:42:35Z")
Yes indeed from your answer I got the way to arrange the blocks, I’ve been trying various builds, but I always get the empty list of products. It should be noted that I already have complete information on payment agreements, taxes and bank information I ran out of ideas ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [February 22, 2022, 7:58am UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/4 "2022-02-22T07:58:06Z")
> [@softwarejz](#): > > I ran out of ideas Are you installing your app from the email link you received from Thunkable or from the app store? The IAP does not work if the app is installed from the email link. ---
**Author:** ![softwarejz](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@softwarejz](https://community.thunkable.com/u/softwarejz)\ **Post date:** [February 22, 2022, 4:21pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/6 "2022-02-22T16:21:45Z")
> [@softwarejz](#): > > From the appstore via Testflight, the curious thing is that in Play Console I registered them with the same ID and in a matter of minutes I was able to do the test because it worked correctly, in iOS it keeps throwing the same error of “Must query item from store before calling purchase” From the appstore via Testflight, the curious thing is that in Play Console I registered them with the same ID and in a matter of minutes I was able to do the test because it worked correctly, in iOS it keeps throwing the same error of “Must query item from store before calling purchase” ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [February 22, 2022, 8:17pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/7 "2022-02-22T20:17:29Z")
If you are testing the iOS version then you should not need the `Get Product Info`. This is specific to Android. ---
**Author:** ![softwarejz](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@softwarejz](https://community.thunkable.com/u/softwarejz)\ **Post date:** [February 22, 2022, 10:48pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/8 "2022-02-22T22:48:17Z")
I’m going to make the change and test it via Testflight to see if that fixes the error, whatever the result I’ll post it back here ---
**Author:** ![softwarejz](https://avatars.discourse-cdn.com/v4/letter/s/258eb7/32.png) [@softwarejz](https://community.thunkable.com/u/softwarejz)\ **Post date:** [February 22, 2022, 11:49pm UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/9 "2022-02-22T23:49:41Z")
I am getting the same error “You must check the store item before calling checkout” I contacted thunkable support and they told me that they opened a ticket, but right now my best hope is the community that already has more experience ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [February 23, 2022, 2:49am UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/10 "2022-02-23T02:49:13Z")
I primarily work in Android so will not be of much help to you at the moment. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\ **Post date:** [May 24, 2022, 2:50am UTC](https://community.thunkable.com/t/in-app-purchase-help/1747049/11 "2022-05-24T02:50:07Z")
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