# I try to create user password sign in page, but it show "undefined" **URL:** \ **Category:** Issues / Bugs\ **Created:** [October 23, 2025, 2:12pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827 "2025-10-23T14:12:43Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![jiangxin.c305ou4mf](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jiangxin.c305ou4mf](https://community.thunkable.com/u/jiangxin.c305ou4mf)\ **Post date:** [October 23, 2025, 2:12pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/1 "2025-10-23T14:12:43Z")
I can sign up new user and the sign in checking user and password match are working fine. But it show “undefined”. ![Screenshot 2568-10-23 at 21.09.31](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/e/5ec9a7faef5e46b9d12bad7dfb9847317d60bc4d.png) What is the problem anyone can help me? Thank you ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 23, 2025, 5:47pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/2 "2025-10-23T17:47:29Z")
HI @jiangxin.c305ou4mf Are you sure that there is an account on Firebase with these credentials? You may need to sign up first. ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [October 23, 2025, 6:19pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/3 "2025-10-23T18:19:07Z")
that happened to once when i add and account directly into firebase ---
**Author:** ![jiangxin.c305ou4mf](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jiangxin.c305ou4mf](https://community.thunkable.com/u/jiangxin.c305ou4mf)\ **Post date:** [October 24, 2025, 12:29am UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/4 "2025-10-24T00:29:28Z")
![Screenshot 2568-10-24 at 07.26.15](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/9/999a1619bb3079f1b3a6178db7a2dafd5b958138.png) I already did it, but it still says undefined ---
**Author:** ![jiangxin.c305ou4mf](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jiangxin.c305ou4mf](https://community.thunkable.com/u/jiangxin.c305ou4mf)\ **Post date:** [October 24, 2025, 12:31am UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/5 "2025-10-24T00:31:18Z")
I add an account to firebase by using the sign up page that I create. ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [October 24, 2025, 11:24am UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/6 "2025-10-24T11:24:04Z")
Did you verify the email address? ---
**Author:** ![jiangxin.c305ou4mf](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@jiangxin.c305ou4mf](https://community.thunkable.com/u/jiangxin.c305ou4mf)\ **Post date:** [October 24, 2025, 12:50pm UTC](https://community.thunkable.com/t/i-try-to-create-user-password-sign-in-page-but-it-show-undefined/4107827/7 "2025-10-24T12:50:10Z")
i am not set any verification in this sign up to make it simple as possible. it means whenever you sign up you email is ready to use. This is only trial web app, so i just want to pass this step as fast as possible, but it is not.