# I need to cancel subscription **URL:** \ **Category:** Issues / Bugs\ **Tags:** help\ **Created:** [April 8, 2023, 3:58pm UTC](https://community.thunkable.com/t/i-need-to-cancel-subscription/2363671 "2023-04-08T15:58:16Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![4kfimlsph](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/4kfimlsph/32/78158_2.png) [@4kfimlsph](https://community.thunkable.com/u/4kfimlsph)\ **Post date:** [April 8, 2023, 3:58pm UTC](https://community.thunkable.com/t/i-need-to-cancel-subscription/2363671/1 "2023-04-08T15:58:16Z")
I need to get a subscription cancel, but no cancellation button shows in the account. Please help, I do not want further charges as this is a test project. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [April 10, 2023, 4:41pm UTC](https://community.thunkable.com/t/i-need-to-cancel-subscription/2363671/2 "2023-04-10T16:41:17Z")
@4kfimlsph welcome to our community! I’m sorry to hear you wish to cancel your subscription with us. If you would like to cancel due to quality issues, we would like to do anything we can to resolve the issue. You can cancel your account by following the steps outlined below: 1. log into your thunkable account 2. hover over the avatar in the top right of the projects overview page 3. click membership 4. change your membership type to free ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/d/9db938d2de2eea33bef43a9f51d9a1874961a682.png) For financial issues, please send an email to [billing@thunkable.com](mailto:billing@thunkable.com). They will be helpful in resolving these billing-related issues. If you have any technical Thunkable related questions, feel free to follow up here! Have a great week! ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 9, 2023, 10:37am UTC](https://community.thunkable.com/t/i-need-to-cancel-subscription/2363671/3 "2023-05-09T10:37:35Z")
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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [January 29, 2025, 10:25am UTC](https://community.thunkable.com/t/i-need-to-cancel-subscription/2363671/4 "2025-01-29T10:25:09Z")