# I need help with email sending

**URL:** <https://community.thunkable.com/t/i-need-help-with-email-sending/2576327>\
**Category:** Issues / Bugs\
**Created:** [September 4, 2023, 8:08am UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327 "2023-09-04T08:08:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![boemerang.zah](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@boemerang.zah](https://community.thunkable.com/u/boemerang.zah)\
**Post date:** [September 4, 2023, 8:08am UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/1 "2023-09-04T08:08:56Z")

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Hello everyone. I am busy making a app. It is very basic. All it have to do is take a picture and if I it sent sent it to a email address. The part where it take’s the picture work’s and it shows it in a image viewer. But when I sent it it does not sent the image but rather a link of the image. And when I use the app after I installed it on my phone it just send a error message. How can I fix that. Thanks.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [September 4, 2023, 2:41pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/2 "2023-09-04T14:41:20Z")

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Hello @boemerang.zah  
Welcome to our community!  
Could you please share more information on how you are sharing the image?  
Which block are you using? Web API or share blocks?

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**Author:** ![boemerang.zah](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@boemerang.zah](https://community.thunkable.com/u/boemerang.zah)\
**Post date:** [September 5, 2023, 7:19am UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/3 "2023-09-05T07:19:00Z")

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I am using the email send block. So if I take a photo I show it in a image viewer and I save it as a variable. Then if I click sent it uses the email sent block to send the variable but it is then just a link.

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**Author:** ![gerlandiofr](https://avatars.discourse-cdn.com/v4/letter/g/57b2e6/32.png) [@gerlandiofr](https://community.thunkable.com/u/gerlandiofr)\
**Post date:** [September 5, 2023, 1:08pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/4 "2023-09-05T13:08:08Z")

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Exceuse-me but I am Pro but is not working the downloading!!

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [September 5, 2023, 1:31pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/5 "2023-09-05T13:31:20Z")

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@gerlandiofr Thank you for reaching out. The topic you are posting about is different than the topic @boemerang.zah has started in this thread. Please make a new topic if you are wanting to discuss something different than what this user has posted about.

Thanks so much!

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**Author:** ![boemerang.zah](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@boemerang.zah](https://community.thunkable.com/u/boemerang.zah)\
**Post date:** [September 12, 2023, 2:00pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/6 "2023-09-12T14:00:08Z")

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I still cant seem to find a way to send a image to the email.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [September 12, 2023, 8:30pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/7 "2023-09-12T20:30:38Z")

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Hello @boemerang.zah and sorry for the late reply.  
Unfortunately, the send email block is only for sending text and not images

The only workaround I can think of is to use the share image block

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/f/9fea6752ecd74abe9d21058ef67113a9450cba47.png)

But you will need to save the image as base64 and not the URL.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/6/e69e8af5321e77337b615967913b31f2285f12df.png)

You can find more instructions on how to get images as base64 here:  
[WEB API Firebase Storage It does not upload the file to the server - Questions about Thunkable / Web API’s - Community](https://community.thunkable.com/t/web-api-firebase-storage-it-does-not-upload-the-file-to-the-server/2369895/4)

When I tested it it worked only on android.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:33pm UTC](https://community.thunkable.com/t/i-need-help-with-email-sending/2576327/8 "2024-11-08T13:33:34Z")

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