# I have trouble almost 2weeks about publish in Appstore

**URL:** https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342
**Category:** Questions about Thunkable X
**Created:** [May 15, 2019, 11:33am UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342 "2019-05-15T11:33:38Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![c853a2a5f276a158117e](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@c853a2a5f276a158117e](https://community.thunkable.com/u/c853a2a5f276a158117e)
#### Post date: [May 15, 2019, 11:33am UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/1 "2019-05-15T11:33:38Z")

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I have trouble almost 2weeks about publish in Appstore.

I tried so many time, but now I can’t get e-mail which telling it was successful or not.  
I followed thunkable docs, but the results are always failed.  
Actually I got e-mail from apple only two times(I tried 10 or more time.), included this message.

 ![%EC%A0%9C%EB%AA%A9%20%EC%97%86%EC%9D%8C](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/8/68d8ed0755120f80876a6bd215fb513f927f3855.jpeg)

And I can’t understand What cause the problem.  
So this is what I did.

1. I download csr file from thunkable and upload that.  

2. I haver only 1 certificate and type is distribution.  
I checked ‘app store and adhoc’  

3. I created wild card ID(wingway) so app ID is wingway.w  

4. prov file is also active with my certificate.  

5. In appstore, the Bundle ID is match with I created in apple developer.  
Also I created App specific password.  

6. I upload all of icon(1024x1024,192x192), app information, screenshots. And my app didn’t include Push Notifications.

I read and read docs, tried and tried to fix the probelm. But I can’t find the defect.  
So I need specific help… what should I fix?

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [May 15, 2019, 2:43pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/2 "2019-05-15T14:43:50Z")

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Hi @c853a2a5f276a158117e,

> [@c853a2a5f276a158117e](#):
>
> I have trouble almost 2weeks about publish in Appstore.

Sorry to hear you are having issues with publishing your app to the app store for so long. I had a look through our chat support too and can’t seem to find any messages from you in relation to this - is this the first time you have reported this issue?

* * *

> [@c853a2a5f276a158117e](#):
>
> I created wild card ID(wingway) so app ID is wingway.w

If you are creating a wildcard id, it should be `com.wingway.*`

We have a more detailed walk through on our YouTube channel

[![](https://img.youtube.com/vi/992fyiwIE2M/maxresdefault.jpg "How to Publish to the App Store [Snap to Place]") ](https://www.youtube.com/watch?v=992fyiwIE2M)

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### Author: ![c853a2a5f276a158117e](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@c853a2a5f276a158117e](https://community.thunkable.com/u/c853a2a5f276a158117e)
#### Post date: [May 15, 2019, 3:39pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/3 "2019-05-15T15:39:40Z")

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> [@c853a2a5f276a158117e](#):
>
> In appstore, the Bundle ID is match with I created in apple developer.

Thanks Domhnall.  
I created new Wild card Id in that form and I send it.  
I wish It works!

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### Author: ![c853a2a5f276a158117e](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@c853a2a5f276a158117e](https://community.thunkable.com/u/c853a2a5f276a158117e)
#### Post date: [May 15, 2019, 3:52pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/4 "2019-05-15T15:52:57Z")

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Well This is sad news.

 ![KakaoTalk_20190516_003557838](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/0/20a1ecbe23ca16054e1ac0b80b5fe40fbf8adfa7.png)

It said  
Verify your dundle identifier ‘com.allineedinterview.\*’ is correct.

But I already created Wild card Id in that form.(com.wingway1.\*)  
However, In App store connect, create with Wild card Id needs suffix.

So I added suffix ‘w’ and the Id changed to ‘com.wingway1.w’  
And they said The Bundle Id is ‘com.wingway.w’  
so I use the Bundle Id com.wingway.w

The new Wildcard Id was ‘com.allineedinterview.\*’  
But after I added suffix(wing), It changed to ‘com.allineedinterview.wing’  
So do I need to change all of the app Id into ‘com.allineedinterview.wing’ ?

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/2/42174fcb36735b8d414886040b5fcb1ad6f61cc5.png)  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/2/42174fcb36735b8d414886040b5fcb1ad6f61cc5.png)

If I need to, It can’t be the solution.  
Because I already tried that.(Changing all of WildCard Id ‘com.wingway1.\*’ into Wildcard Id+suffix ‘wingway1.w’

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [May 15, 2019, 4:23pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/5 "2019-05-15T16:23:18Z")

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You’ll also need to set the same bundle ID in your app settings.

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### Author: ![c853a2a5f276a158117e](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@c853a2a5f276a158117e](https://community.thunkable.com/u/c853a2a5f276a158117e)
#### Post date: [May 15, 2019, 4:45pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/6 "2019-05-15T16:45:59Z")

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Yes, I knew that I need to set the same bundle ID in my app settings.

So this is what I wondering about now.

1. I created Wildcard Id (com.allineedinterview._) so I set app setting com.allineedinterview._

2. In the app store connect, I tried to set bundle Id in ‘com.allineedinterview.\*’.  
But the error comes out that I need suffix.

3. I texted suffix ‘wing’, so the App store connect said bundle ID is changed into ‘com.allineedinterview.wing’

4. And your answer is that I need to change all of the App Id “com.allineedinterview.\*” into “com.allineedinterview.wing” in all steps(mobile prov, app setting…)  
Is it right?

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<div class="post-metadata">

### Author: ![c853a2a5f276a158117e](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@c853a2a5f276a158117e](https://community.thunkable.com/u/c853a2a5f276a158117e)
#### Post date: [May 16, 2019, 4:43am UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/7 "2019-05-16T04:43:47Z")

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Hi Domhnall. Thanks for reply.

I set same bundle Id and I got message from thunkable.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/8/a895576ff415d470265b8197ccd73a89a94c72b9.png)

But I got e-mail from apple again.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/d/8d8b9fbf191aaa376988290eb5101db34de7f5a4.png)

I created distribution cer, use same bundle Id.  
I exactly followed thunkable docs.  
also I use thunkable csr file.  
What is the problem??

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<div class="post-metadata">

### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:13pm UTC](https://community.thunkable.com/t/i-have-trouble-almost-2weeks-about-publish-in-appstore/76342/8 "2024-11-08T12:13:46Z")

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